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Operations Support System
An operations support system (OSS), or operational support system, is the information technology (IT) for running a communications network. Telecommunication service providers use an OSS, a computer system, to manage their telephone networks. An OSS includes many highly technical network management processes, IT tools, applications, software, and hardware, which design, manage, and monitor large communications networks.
What Small and Midsize Businesses Need to Know About Operations Support System
An OSS is a necessity for all communication service providers. It is mainly used to support network processes, maintain network inventory, configure network components, and provision services. OSS also manages faults and performance, customer activations, and network security.
Related terms
- Haptics
- WAN (Wide-Area Network)
- Intranet
- SLO (Service-Level Objective)
- Security Orchestration, Automation and Response (SOAR)
- Scalability
- Service-Level Agreement (SLA)
- Software as a Service (SaaS)
- Identity and Access Management (IAM)
- Data Center
- Augmented Reality (AR)
- Synchronous
- Multitenancy
- Chief Information Officer (CIO)
- IT Services
- Authorization
- Service-oriented Architecture (SOA)
- Platform as a Service (PaaS)
- Managed Service Provider (MSP)
- Security Information and Event Management (SIEM)
