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IT Management Software
IT Management software provides the tools and process for controlling and monitoring computer networks, including: operating systems, applications, network devices, security measures, mainframes, access control systems, web services, and databases. Organizations use IT Management applications to manage activities across their systems, evaluating capacity, user activities, software inventory and installation, server availability, and virus or malware protection. IT Management software is related to Application Performance Management software, Business Continuity software, Database Management software, Server Management software, Network Monitoring software and Network Security software. Read more Read less
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ConnectWise RMM is a new solution built upon the ConnectWise Platform that combines: out-of-the-box automation with robust automation.
Learn more about ConnectWise RMM
ConnectWise RMM is a new remote monitoring and management solution built from the ground up to reinvent how MSPs adopt, interact with, and manage their RMM solution. ConnectWise RMM is built upon the infinitely scalable ConnectWise Platform that combines the best of the both worlds: out-of-the-box automation coupled with the robust automation needed to deliver customized services to your customers.
Learn more about ConnectWise RMM
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
NinjaOne centralizes endpoint, patch, and service desk management into a unified IT management solution.
Learn more about NinjaOne
NinjaOne is the leading unified IT operations platform, providing a seamless, single-pane solution to manage endpoints and support end-users. Ninja reduces complexity, drives technician efficiency and gives IT teams full control over managed IT assets. The platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, backup, and more - all in one unified solution with a fast, modern, intuitive interface.
Learn more about NinjaOne
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
PSA-RMM platform for Managed Service Providers.
Learn more about SuperOps.ai
SuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs.
Packed with features like asset, policy, patch and client management, SuperOps.ai is on a mission to build the next-gen MSP platform
The platform helps MSPs manage their clients, projects and IT documents from a single place.
Learn more about SuperOps.ai
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
See how ConnectWise Manage can help you start reaping the benefits of improved cash flow, increased profitability and much more.
Learn more about ConnectWise PSA
Building and managing a successful technology business is exciting and rewarding but also daunting. With the right tools you can accomplish more and stress less. See how ConnectWise Manage can help you gain a 360 degree view of your business and start reaping the benefits of improved cash flow, increased profitability and much more. View your demo!
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
ConnectWise Automate is the only RMM platform built by system engineers with experience in the IT services industry.
Learn more about ConnectWise Automate
ConnectWise Automate, formerly LabTech is the only RMM platform designed to work the way you work, because it was built by a managed service provider (MSP) specifically for MSPs. Designed with cutting-edge agent technology, Automate delivers unprecedented centralized visibility into your clients IT systems. Its powerful built-in monitors alert you when IT issues are found, so you can resolve problems proactively, before they result in downtime for your clients. Start your guided tour today!
Learn more about ConnectWise Automate
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Full lifecyle configurable IT asset management with SAM, discovery, and integration toolkit including Intune, SCCM and cloud services
Learn more about IT Asset Management
Easy to use full lifecycle ITAM with discovery, software asset management, procurement, storage, spares, barcoding, servicing, deployment, disposal and powerful reporting. Integrates to all systems including Intune, SCCM, AD, AWS, GCP, Azure and JIRA. Users see only the data and functions relevant to them and can login from any device without installation. The software is deeply configurable in short timescales, providing excellent time to value. USAF security cleared for NIPRNET and SIPRNET.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Cloud-based solution that allows businesses to manage secure access, IT monitoring, restrictions, audit logs, onboarding, and more.
Learn more about Uniqkey
Uniqkey is Europe's preferred Business Password Manager solution. As it's just not a password manager but a full suit for business access security.
European businesses use Uniqkey to simplify password management, reclaim IT control and reduce password-based cyber risk. All in one super easy-to-use tool.
With Uniqkey, businesses can address the risk easily. Get more IT control. Create safer, faster workflows. All by simplifying how your business manages access and passwords.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
IT Management has never been more important than in today's remote environment. Integrates seamlessly with Zendesk, Jira etc.
Learn more about EZOfficeInventory
Manage the complete IT asset lifecycle for your remote workforce with easy-to-use, cloud-based IT Management software. Reduce downtime, ensure software license compliance, and speed up troubleshooting by tracking all hardware including Windows/Mac devices as well as software. Maintain complete visibility into your IT landscape with full asset management, purchase orders, maintenance, usage optimization. Seamlessly integrated with Zendesk, Jira helpdesks, as well as SCCM, JAMF, many others.
Learn more about EZOfficeInventory
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
GitLab DevSecOps platform enables software innovation by empowering development, security, and operations teams to build better softwar
Learn more about GitLab
GitLab DevSecOps platform enables software innovation by empowering development, security, and operations teams to build better software, faster. With GitLab, teams can create, deliver, and manage code quickly and continuously instead of managing disparate tools and scripts. GitLab helps teams across the complete DevSecOps lifecycle, from developing, securing, and deploying software.
Learn more about GitLab
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
ISL Light remote support software lets you control a remote computer or mobile device. It's cross-platform, secure, fast, customizable.
Learn more about ISL Light
ISL Light is a web-based remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users. Cross-platform, secure, high-speed screen sharing, cloud-based or on-premises license.
Rich customization options allow you to rebrand the software to your own corporate identity and apply advanced security measures.
Learn more about ISL Light
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Service providers solution that unifies backup, disaster recovery, EDR, DLP, anti-malware, antivirus, and endpoint protection
Learn more about Acronis Cyber Protect Cloud
Acronis Cyber Protect Cloud is a single solution that combines backup, anti-malware, antivirus, and endpoint protection for service providers. Control through the single management console significantly reduces complexity, while strengthening security offerings, improving SLAs, decreasing churn risks, and generating additional recurring revenue.
Learn more about Acronis Cyber Protect Cloud
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Maximize IT efficiency with a complete understanding of your hardware, software, network, and its interdependencies with Device42!
Learn more about Device42
Device42 helps you automate, accurately track, and manage your IT infrastructure. Discover, visualize, and understand your infrastructure and its interdependencies from a single dashboard, improve network security, and mitigate the impacts of planned and unplanned IT network changes. Capabilities include everything you need: a CMDB with comprehensive auto discovery, powerful reporting, a full audit trail, DCIM, ITAM, and an extensive RESTful API! Download a free 30-day trial today!
Learn more about Device42
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Proactive Best Practice & Security Analysis for AWS, Azure, GCP, Kubernetes, VMware, Windows and Linux OS.
Learn more about Runecast
An AI-powered solution that allows businesses to keep their workloads secure and compliant anywhere. Your teams can do more with a single platform that checks your cloud infrastructure, for increased visibility, security and time saving.
Runecast helps reduce operational overheads, increase clarity and easily assess infrastructure vulnerabilities and manage regulatory compliance.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Canfigure is a modular asset management solution that includes Service Desk, CMDB, Change Management and more. SaaS or on-premise.
Learn more about Canfigure
Canfigure has been designed to provide a scalable, cost effective solution. Its library of well-designed modules enables you to implement only the functionality you require, and then expand at a pace that suits you. The out-of-the-box functionality includes support for integrated CMDB, Asset Management, Change Management and Service Desk. The intuitive administrative functions enable you to customize and expand the database to incorporate any configuration information you may wish to track.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
VISO is a device management platform (MDM/EMM) consolidating all devices, processes and stakeholders into one easy-to-use platform.
Learn more about VISO MDM
VISO is a revolutionary all-in-one cloud-based device management platform, enabling users to increase administrative and instructional effectiveness, reduce operational complexity, and save time and money, making device management smarter and more focused.
Trusted and integrated by leading global device manufacturers and vendors, VISO is implemented in millions of devices worldwide, helping to increase performance and stability while minimizing downtime.
Learn more about VISO MDM
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
ServiceWise is the comprehensive internal help desk and IT service management solution, whatever your business processes may be.
Learn more about ServiceWise
TechExcel ServiceWise is a configurable and scalable software suite for help desk management and IT service management.
ServiceWise helps automate and streamline IT help desk activities with configurable workflows, process approvals, email integration, IT project management, and integrated knowledge management.
Increase productivity with LiveSync. Voice and annotations can be recorded against any content, whether submitting an issue or providing a resolution.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
AssetSonar helps you organize, track, and report on your technology landscape from procurement to retirement - all from a single space.
Learn more about AssetSonar
Consolidate hardware and software data, optimize IT spend, and become audit-ready with a comprehensive IT asset management solution. AssetSonar’s integration with Zendesk and Jira integrations help ensure seamless IT service management delivery, and integrated network discovery applications provide full control of your IT infrastructure. Maximize the value of your software investments by ensuring license compliance, entitlement management, and software reconciliation.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
ShareGate, the out-of-the-box management solution for Microsoft 365 that just works.
Learn more about ShareGate
From big migrations to everyday Teams and SharePoint operations. ShareGate is the out-of-the-box management solution for Microsoft 365 that just works.
Trusted by over 75,000 IT admins, ShareGate turns M365 into the collaborative and secure environment it should be. Start cleaning your tenant in minutes, build your management strategy focusing on best practices, and automate self-service with users following the guardrails you’ve established.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Having your billing right from the start is a MUST for growth. The alternative is manual repair work, with errors and revenue leakage!
Learn more about Good Sign
Good Sign is a subscription management and recurring billing platform suitable for any service business.
It removes pricing and billing problems and enables a fast to market with new services. Ultimate flexibility for pricing and billing for any business model on a single platform. No more revenue leakage due to errors and unbilled services. Manual work is reduced. Cash flow is faster. Accounting entries are automatically correct. Easy to integrate into current systems.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
On-premise device management (IT Systems Management) software simplifying IT management processes for Windows, macOS and Linux devices.
Learn more about Miradore Management Suite
Miradore Management Suite takes all your IT needs in hand, with easy integration and no upfront costs. Manage and optimize your hardware and software assets, while automating routines like deployments, patches and configurations. Move from reactive to proactive maintenance to enjoy improved security, and increase user happiness with timely remote support.
Learn more about Miradore Management Suite
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Web-based SSH Key and SSL/TLS Certificate Management Solution for Enterprises
Learn more about ManageEngine Key Manager Plus
ManageEngine Key Manager Plus is a web-based key management solution that helps you consolidate, control, manage, monitor, and audit the entire life cycle of SSH (Secure Shell) keys and SSL (Secure Sockets Layer) certificates. It provides visibility into the SSH and SSL/TLS environments and helps administrators take total control of the keys to preempt breaches and compliance issues.
Learn more about ManageEngine Key Manager Plus
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
monday.com is a flexible platform that provides IT managers the visibility they need to keep teams running as efficiently as possible.
monday.com is a flexible platform that allows IT managers to easily collaborate with external and internal stakeholders while overseeing large projects and processes. Choose one of the 200+ infinitely customizable templates. Then tailor it to your workflows within less than a few hours using drag-and-drop columns, widgets, and apps. From IT requests to inventory management, monday.com gives you the instant visibility you need to better support your team where they need you.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Rippling App, Device, and Identity Management solutions give IT admins control and visibility into employee devices and system access.
Rippling gives IT admins control over employee app and device access as part of existing onboarding flows. With Rippling, admins can purchase and ship fully configured Macs and PCs to employees, and then remotely monitor and manage those devices. They can also create accounts for new hires across 450+ apps like Google Workspace, Microsoft 365, Slack, and Salesforce. When an employee offboards, Rippling collects & reconfigures their device for the next employee, all without IT lifting a finger.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs.
Zapier connects the web apps SMBs use every day so you can save time, reduce tedious tasks, and focus on what matters most. Working with a larger team? Zapier for Companies offers collaboration and security features that let you bring the power of automation to your entire organization. In just a few minutes, you can set up automated workflows that connect over 4,000 of the most popular apps—no code required.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Wrike is an IT work management software with templates, Gantt charts, advanced security, automated approvals, and 400+ integrations.
Wrike is an IT work management software trusted by 20,000+ companies and over two million users. Streamline your IT management using custom request forms, Kanban boards, Gantt charts, time-tracking, automated workflows and approvals, budget management, and advanced reporting, all in one place. Integrate Wrike with 400+ applications such as GitHub for seamless development and tracking. Customize your workflows so you can see progress at every step. Transform your IT management with Wrike.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Cloud-based suite of cybersecurity solutions that help businesses identify, analyze and remediate threats on a unified platform.
Cloud-based suite of cybersecurity solutions that help businesses identify, analyze and remediate threats on a unified platform.
Learn more about Malwarebytes for Business
Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Protect your business endpoints from ransomware, malware, hackers, and more with AVG Antivirus Business Edition.
AVG Antivirus Business Edition protect your business from viruses, ransomware, and other online threats in real-time. Our top-rated antivirus protects your business from: hacker attacks, web and email threats and, the newest malware. You can choose between unmanaged and managed solutions.
AVG Cloud Management Console allows you to quickly deploy antivirus to multiple endpoints, manage policies, monitor threats, schedule updates, and protect devices.
Learn more about AVG Antivirus Business Edition
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
The #1 online collaborative whiteboard platform where teams get work done.
Miro is #1 collaborative whiteboard platform for teams of any size, trusted by over 30 million users worldwide. Easily collaborate, ideate and centralize communication for all your cross-functional team work.
Try our deep integrations with Microsoft Ecosystem, Atlassian Ecosystem, Slack, Box, DropBox, Sketch, and more to make your team collaboration more productive.
Explore 250+ templates and interactive frameworks to start collaborate quickly with your team
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
On-prem & cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console.
Endpoint Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, & tablets from a central location. Using either an on-premise or a cloud-based UEM allows you to automate regular endpoint management routines like installing patches, deploying software, imaging & deploying OS, manage mobiles & BYOD devices, remote troubleshooting, modern management & much more! It also has a mobile app that allows you to manage endpoints anywhere, anytime!
Learn more about ManageEngine Endpoint Central
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Splashtop provides high-performing IT solutions: SOS for on-demand help and Remote Support for unattended access.
Splashtop's suite of solutions revolutionizes IT management. Splashtop SOS allows quick on-demand remote assistance, handling unexpected issues promptly. Splashtop Remote Support offers unattended access to all devices, easing regular IT tasks. Splashtop Enterprise optimizes large-scale operations with advanced features, managing and monitoring remote workstations efficiently. These tools cater to IT's evolving needs, delivering secure, high-performance remote access and support.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together.
Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira’s open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos.
Learn more about JIRA Service Management
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
With SolarWinds Service Desk, you can deliver exceptional service experiences and drive better business outcomes.
SolarWinds Service Desk, previously Samanage Service Platform, unites employees around the globe by enabling companies to manage and automate a diverse range of IT management processes and tasks. Powered by smart technology like AI and automations and built with ITIL best practices in mind, our service desk helps you achieve faster ticket resolutions, improve SLAs, and gain better visibility and control of your IT infrastructure.
Learn more about SolarWinds Service Desk
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Online ITIL service desk that helps you manage your IT infrastructure, minus the complications.
Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice a perfect fit for your organization's IT management needs.
Learn more about Freshservice
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Local product
Spiceworks
4.4
(548)
Local product
Local product
Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today!
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
A complete Mobile Device Management solution for IT pros to simplify the deployment, inventory, and security of Apple devices.
Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device management while driving end-user productivity, Jamf Pro is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices. The IT experience you want is within reach. Request a free trial and become an IT superhero today.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
SysAid All-in-one ITSM software helps organizations streamline IT operations and deliver better service. Try IT Now.
SysAid Help Desk & ITSM is an all-in-one ITSM software that helps organizations streamline IT operations and deliver better service. It includes a suite of tools for Ticketing Management, Problem & Change Management, Reporting, and built-in Asset management. SysAid ITSM is easy to use and configure, making it a good choice for organizations of all sizes. It is also highly scalable, so it can grow with your organization as your needs change.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Centralize all your remote connections, passwords, and credentials into a unique platform that people love to work with.
Remote Desktop Manager lets you centralize all your remote connections, passwords, and credentials into a unique platform that people love to work with. Drive security, speed, and productivity through your organization while reducing risks for your IT department. Join over 750,000 users in more than 140 countries who enjoy Remote Desktop Manager.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
PDQ Deploy is the best way to automate your IT management. Update software, deploy scripts, and make configuration changes.
Automate your IT management with PDQ Deploy. Select the software you want to deploy (we have a pre-built library of over 200), specify which machines require updates, and set a preferred schedule for deployment. PDQ Deploy will automatically and silently apply updates — all without bothering end users.
Learn more about PDQ Deploy & Inventory
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Simplified endpoint management for desktops, servers, and mobile laptops.
GoTo Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, GoTo Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.
Learn more about LogMeIn Central
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Atera is the ultimate IT management solution for MSPs and IT pros. Everything you need in one place. Try for Free now!
Atera’s all-in-one platform provides IT professionals with the IT management capabilities they need to stay on top of their infrastructure and environments. Manage system and network safety with our Remote Monitoring & Management, customizable Reporting and Analytics, and integrated security solutions. Automatically onboard, patch, and update with our IT Automation, and fly through tickets with our Helpdesk and AI-powered Ticketing. Pay-per-technician to scale operations across unlimited devices
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Patch Manager Plus is an automated patch management software to patch Windows, Mac, Linux updates and 850+ third-party applications.
Patch Manager Plus is an automated patch management software that provides enterprises with a single interface for all patch management tasks. Works across platforms, helping you patch Windows, Mac, Linux & 850+ third-party applications.
You can automate the scan for missing patches, test & approve for hassle-free patching, customize deployment policies to meet business needs, decline patches & generate vulnerability reports.
Patch Manager Plus is available both on the cloud and on-premises.
Learn more about ManageEngine Patch Manager Plus
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Endpoint data loss protection and security platform that enables small businesses to manage recovery of deleted files and more.
Endpoint data loss protection and security platform that enables small businesses and organizations to recover lost data caused through human error, ransomware or any other online disaster, where the recovered files can be tracked through status reports.
Learn more about CrashPlan
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Datadog is a service that helps increase uptime and maximize the performance of services through centralized monitoring and alerting.
Datadog is a SaaS-based monitoring, security, and analytics platform for cloud-scale infrastructure, applications, logs, and more. The platform assists organizations in improving agility, increasing efficiency and providing end-to-end visibility across dynamic or high-scale infrastructures. By collecting metrics and events from 400+ out of the box services and technologies, Datadog enables Dev, Sec, and Ops teams to ensure application uptime and accelerate go-to-market efforts.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
IT Glue is an award-winning documentation platform, helping IT providers dramatically reduce wasted time looking for information.
IT Glue is an IT documentation software for MSPs, co-managed IT teams, as well as IT departments. Get relationship mapping, secure password management, and an automated and structured documentation framework to organize all your information. Have confidence in the security of your information with features like granular access permissions, version history, and more. Track any asset with ease for peace of mind, including expiries and vendor information.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Cloud software that connects people, systems & data into a single view for visibility and actionable intelligence across operations.
PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Transform your IT value chain, from planning to operations.
With ServiceNow ITSM, you can consolidate your IT tools into a single data model to transform the service experience, automate workflows, gain real-time visibility, and improve IT productivity which enables you to switch your operational IT costs to strategic investments. ITSM accelerates your digital transformation and elevates user experiences with machine learning and AI powered chatbots. ITSM improves your IT productivity by 20+% with structured machine learning that automates routine tasks.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management.
JumpCloud’s cloud directory enables internal IT departments, MSPs, VARs/distributors, and DevOps teams to securely and easily enable access to any IT resource, from anywhere. Streamline your IT management processes like onboarding and off-boarding with a centralized, OS-agnostic platform for IAM, MDM, MFA, and more.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Search, analyze, and visualize data from your entire data ecosystem. Monitor, alert, and report on your operations to drive resilience.
Are you ready to take control of your data? Splunk is a customizable data analytics platform that empowers you to investigate, monitor, analyze and act in real-time. With Splunk, you can predict and prevent IT problems, streamline your entire security stack, minimize unplanned downtime, and explore and visualize business processes for increased transparency all in one unified security and observability platform.
Learn more about Splunk Enterprise
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Thousands of MSPs and IT Departments use Kaseya VSA IT management software to automate IT. Start your free trial now!
Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Cloud-based IT support software for SMBs with in-house and remote teams.
Get ahead of issues with GoTo Resolve – the first and only completely free RMM solution on the market. From performance lags to infrastructure snags – and any other IT management issue in between – get notified automatically when systems need attention. Stay informed when issues arise with GoTo Resolve’s desktop alerting software. Get notified when set thresholds are hit – so you can proactively address potentially bigger problems and identify trends.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
