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IT Management Software

IT Management software provides the tools and process for controlling and monitoring computer networks, including: operating systems, applications, network devices, security measures, mainframes, access control systems, web services, and databases.

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Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together. Learn more about JIRA Service Management
Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira’s open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos. Learn more about JIRA Service Management

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
Cloud-based solution that allows businesses to manage secure access, IT monitoring, restrictions, audit logs, onboarding, and more. Learn more about Uniqkey
Uniqkey is Europe's preferred Business Password Manager solution. As it's just not a password manager but a full suit for business access security. European businesses use Uniqkey to simplify password management, reclaim IT control and reduce password-based cyber risk. All in one super easy-to-use tool. With Uniqkey, businesses can address the risk easily. Get more IT control. Create safer, faster workflows. All by simplifying how your business manages access and passwords. Learn more about Uniqkey

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
Maximize IT efficiency with a complete understanding of your hardware, software, network, and its interdependencies with Device42! Learn more about Device42
Device42 helps you automate, accurately track, and manage your IT infrastructure. Discover, visualize, and understand your infrastructure and its interdependencies from a single dashboard, improve network security, and mitigate the impacts of planned and unplanned IT network changes. Capabilities include everything you need: a CMDB with comprehensive auto discovery, powerful reporting, a full audit trail, DCIM, ITAM, and an extensive RESTful API! Download a free 30-day trial today! Learn more about Device42

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
Easy and complete employee performance toolkit. Everything you need to streamline employee reviews, goals, feedback, and engagement. Learn more about PerformYard
PerformYard is your complete employee performance toolkit. Build your vision of performance management with an easy-to-use system your people will love. Get streamlined performance reviews, check-ins, goal management, continuous feedback, and engagement surveys all in one place. PerformYard makes it easy to streamline the entire process and is flexible enough to work for any review process you can dream up. Learn more about PerformYard

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
GitLab DevSecOps platform enables software innovation by empowering development, security, and operations teams to build better softwar Learn more about GitLab
GitLab DevSecOps platform enables software innovation by empowering development, security, and operations teams to build better software, faster. With GitLab, teams can create, deliver, and manage code quickly and continuously instead of managing disparate tools and scripts. GitLab helps teams across the complete DevSecOps lifecycle, from developing, securing, and deploying software. Learn more about GitLab

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
Migrate, resolve, control, and automate your Microsoft 365, all in one package! Learn more about ShareGate
Since 2009, ShareGate has been the go-to solution for IT professionals in the Microsoft 365 universe, turning it into the collaborative and secure environment it should be. Whether it’s big migrations or everyday Teams and SharePoint operations, our trusted solutions have 75,000+ IT pros across 100 countries covered. Everything you need to migrate and manage content, understand your inventory, clean up and govern your tenant, control permissions, and guide users to create the workspaces they need, the right way, right out of the box in one simple multi-tool. Learn more about ShareGate

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
Automate and securely manage identity, access, and device management -- all in one unified platform. Learn more about Rippling
Rippling helps IT admins automate and securely manage identity, access, and device management (MDM)-- all in one natively-built platform. With Rippling, admins can automatically order and ship a pre-configured device straight to an employees' doorstep as soon as they're hired. With powerful workflow automation, Rippling can automatically provision accounts in all of the apps a new hire needs like G-suite, Slack, and Jira - instantly. And when an employee leaves, an IT admin can lock and wipe their device and deactivate their licenses - immediately or at a scheduled time. Rippling will collect & reconfigure their device for the next employee, all without IT lifting a finger. Learn more about Rippling

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
Cloud-based observability solution that helps businesses track and manage workload and performance on a unified dashboard. Learn more about groundcover
Monitor everything you run in your cloud without compromising on cost, granularity, or scale. groundcover is a full stack cloud-native APM platform designed to make observability effortless so that you can focus on building world-class products. By leveraging our proprietary sensor, groundcover unlocks unprecedented granularity on all your applications, eliminating the need for costly code changes and development cycles to ensure monitoring continuity. Learn more about groundcover

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
IT Management has never been more important than in today's remote environment. Integrates seamlessly with Zendesk, Jira etc. Learn more about EZOfficeInventory
Manage the complete IT asset lifecycle for your remote workforce with easy-to-use, cloud-based IT Management software. Reduce downtime, ensure software license compliance, and speed up troubleshooting by tracking all hardware including Windows/Mac devices as well as software. Maintain complete visibility into your IT landscape with full asset management, purchase orders, maintenance, usage optimization. Seamlessly integrated with Zendesk, Jira helpdesks, as well as SCCM, JAMF, many others. Learn more about EZOfficeInventory

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
monday.com is a flexible platform that provides IT managers the visibility they need to keep teams running as efficiently as possible.
monday.com is a flexible platform that allows IT managers to easily collaborate with external and internal stakeholders while overseeing large projects and processes. Choose one of the 200+ infinitely customizable templates. Then tailor it to your workflows within less than a few hours using drag-and-drop columns, widgets, and apps. From IT requests to inventory management, monday.com gives you the instant visibility you need to better support your team where they need you. Learn more about monday.com

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
Wrike is an IT work management software with templates, Gantt charts, advanced security, automated approvals, and 400+ integrations.
Wrike is an IT work management software trusted by 20,000+ companies and over two million users. Streamline your IT management using custom request forms, Kanban boards, Gantt charts, time-tracking, automated workflows and approvals, budget management, and advanced reporting, all in one place. Integrate Wrike with 400+ applications such as GitHub for seamless development and tracking. Customize your workflows so you can see progress at every step. Transform your IT management with Wrike. Learn more about Wrike

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
Cloud-based suite of cybersecurity solutions that help businesses identify, analyze and remediate threats on a unified platform.
Malwarebytes for Business is a cybersecurity platform that protects laptops, servers, and mobile devices against threats. The endpoint security portfolio combines layers of protection and threat intelligence to secure organizations from threats, including ransomware, malware, viruses, and other attacks. Learn more about Malwarebytes for Business

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
Protect your business endpoints from ransomware, malware, hackers, and more with AVG Antivirus Business Edition.
AVG Antivirus Business Edition protect your business from viruses, ransomware, and other online threats in real-time. Our top-rated antivirus protects your business from: hacker attacks, web and email threats and, the newest malware. You can choose between unmanaged and managed solutions. AVG Cloud Management Console allows you to quickly deploy antivirus to multiple endpoints, manage policies, monitor threats, schedule updates, and protect devices. Learn more about AVG Antivirus Business Edition

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
On-prem & cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console.
Endpoint Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, & tablets from a central location. Using either an on-premise or a cloud-based UEM allows you to automate regular endpoint management routines like installing patches, deploying software, imaging & deploying OS, manage mobiles & BYOD devices, remote troubleshooting, modern management & much more! It also has a mobile app that allows you to manage endpoints anywhere, anytime! Learn more about ManageEngine Endpoint Central

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
ISL Light remote support software lets you control a remote computer or mobile device. It's cross-platform, secure, fast, customizable.
ISL Light is a web-based remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users. Cross-platform, secure, high-speed screen sharing, cloud-based or on-premises license. Rich customization options allow you to rebrand the software to your own corporate identity and apply advanced security measures. Learn more about ISL Light

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
Splashtop provides high-performing IT solutions: SOS for on-demand help and Remote Support for unattended access.
Splashtop's suite of solutions revolutionizes IT management. Splashtop SOS allows quick on-demand remote assistance, handling unexpected issues promptly. Splashtop Remote Support offers unattended access to all devices, easing regular IT tasks. Splashtop Enterprise optimizes large-scale operations with advanced features, managing and monitoring remote workstations efficiently. These tools cater to IT's evolving needs, delivering secure, high-performance remote access and support. Learn more about Splashtop

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
Online ITIL service desk that helps you manage your IT infrastructure, minus the complications.
Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice a perfect fit for your organization's IT management needs. Learn more about Freshservice

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
With SolarWinds Service Desk, you can deliver exceptional service experiences and drive better business outcomes.
SolarWinds Service Desk, previously Samanage Service Platform, unites employees around the globe by enabling companies to manage and automate a diverse range of IT management processes and tasks. Powered by smart technology like AI and automations and built with ITIL best practices in mind, our service desk helps you achieve faster ticket resolutions, improve SLAs, and gain better visibility and control of your IT infrastructure. Learn more about SolarWinds Service Desk

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
Ireland Local product
Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today! Learn more about Spiceworks Cloud Help Desk

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
A complete Mobile Device Management solution for IT pros to simplify the deployment, inventory, and security of Apple devices.
Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device management while driving end-user productivity, Jamf Pro is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices. The IT experience you want is within reach. Request a free trial and become an IT superhero today. Learn more about Jamf Pro

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every aspect of service management
SysAid is the next-gen of AI-Powered ITSM, a comprehensive platform with generative AI implemented into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential. Learn more about SysAid

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
Atera is the ultimate IT management solution for MSPs and IT pros. Everything you need in one place. Try for Free now!
Atera’s all-in-one platform provides IT professionals with the IT management capabilities they need to stay on top of their infrastructure and environments. Manage system and network safety with our Remote Monitoring & Management, customizable Reporting and Analytics, and integrated security solutions. Automatically onboard, patch, and update with our IT Automation, and fly through tickets with our Helpdesk and AI-powered Ticketing. Pay-per-technician to scale operations across unlimited devices Learn more about Atera

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
Centralize all your remote connections, passwords, and credentials into a unique platform that people love to work with.
Remote Desktop Manager lets you centralize all your remote connections, passwords, and credentials into a unique platform that people love to work with. Drive security, speed, and productivity through your organization while reducing risks for your IT department. Join over 750,000 users in more than 140 countries who enjoy Remote Desktop Manager. Learn more about Remote Desktop Manager

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
PDQ Deploy is the best way to automate your IT management. Update software, deploy scripts, and make configuration changes.
Automate your IT management with PDQ Deploy. Select the software you want to deploy (we have a pre-built library of over 200), specify which machines require updates, and set a preferred schedule for deployment. PDQ Deploy will automatically and silently apply updates — all without bothering end users. Learn more about PDQ Deploy & Inventory

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling
Simplified endpoint management for desktops, servers, and mobile laptops.
GoTo Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, GoTo Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk. Learn more about LogMeIn Central

Features

  • Access Controls/Permissions
  • License Management
  • Server Monitoring
  • Capacity Management
  • Compliance Management
  • Ticket Management
  • Remote Access/Control
  • Incident Management
  • Issue Auditing
  • Maintenance Scheduling