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What Is ArcGIS?

Integrated collection of GIS software products; ArcGIS offers unique capabilities and flexible licensing for applying location-based analytics to your business practices. Gain greater insights using contextual tools to visualize and analyze your data. Collaborate and share via maps, apps, dashboards and reports.

Who Uses ArcGIS?

Web, on-prem and mobile solutions to help businesses with mapping, data management, predictive modeling, geocoding and more.

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Reviews of ArcGIS

Average score

Overall
4.6
Ease of Use
3.9
Customer Service
4.1
Features
4.6
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Bintang
Bintang
Graduate Trainee in Indonesia
Verified LinkedIn User
Mining & Metals, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The Function and Facilty Tools of Arcgis

5.0 4 years ago

Comments: These software has allowed me to undestand the concept of geostatistical analysist.
And also these software has allowed me to achieve my degree in bachelor of mining engineering.Such help like layouting map, analysis out put contour and another geospatial analysis.

Pros:

Tool geostatistical, geospatial analysis

Cons:

There in few of module to learning tools

Tora
Tora
IT Service Desk Lead in Japan
Verified LinkedIn User
Financial Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Standard GIS software

4.0 last year

Comments: It plots customer information by area on the map and develops marketing strategies for each area. It is welcome that the picture of delivery and sales activities has arrived in the spring just by being able to visualize it on a map. It has functions that can be said to be indispensable and complementary services.

Pros:

I find it attractive that you can create detailed maps and easily import and export GI data. We use it for regional marketing and product delivery optimization. GIS engine with the largest market share in the world. ArcGIS Desktop is a product that specializes in performing relatively advanced analysis on a PC and maintaining GIS data. Customization is also possible so that you can use it according to your business.

Cons:

The key thing is that the program is pretty heavy in that it can create detailed data. It's hard to move freely, depending on the PC specs. I think there is a trade-off between performance and dose, so I can't say I have to, but if I can move it a little more lightly, I have no complaints.

Nathan
Nathan
Environmental Scientist in US
Verified LinkedIn User
Civil Engineering, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

I use ArcMap daily, but almost always as a part of my overall editing flow.

2.0 6 years ago

Comments: It makes the start of very pretty maps, sometimes. I almost always generate base layers here, and then export them into illustrator/photoshop to do actual final renders.

Pros:

The styling guides are better than any other options out there - once you can learn to navigate the byzantine menus. I've used QGIS, Globalmapper, AutoCad, and Microstation, and maps just look better in ArcMap than in any others -it's made for creating display mapping. I know that there are other programmatic things you can do, but for my workflow, I use it almost exclusively for building maps for display.

Cons:

The menus are silly that you have to go that far down a rabbit hole, processing is a nightmare (especially with messy geometry), and I used to (until I quit trying altogether) find myself trying a processing task in ArcMap, watching it fail, and then trying it again in GlobalMapper/QGIS and it would do fine. Processing is a very weak point in ArcMap, at least from my perspective.

Jon
GIS Technician in US
Higher Education, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great Planning Tool

5.0 3 months ago

Pros:

1. accessible 2. great for interior/exterior planning 3.Works extremely well for storing data and documents 4. Very clean drawings for stakeholders to use

Cons:

Takes time to assemble and labor intensive. Once the basic drawings and completed, maintenance of site is pretty straight-forward. I suggest using a AE firm to assist in initial implementation. I did it myself and it was a bit of a steep learning curve.

Brian
Assistant Utilities Director in US
Utilities, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Utility mapping on both the desktop and mobile devices

5.0 3 years ago

Comments: Our mobile workforce has become significantly more efficient due to the ArcGIS platform and the systems that we have built upon its frameworks. ArcGIS has become a core piece of our business and our daily operations, and we continue to increase its use and integration with other systems.

Pros:

ArcGIS continues to evolve as a product as our needs grow as a customer. We are moving away from desktop-based GIS, with nearly all employees now using mobile devices as their primary tool to access our utility mapping data. ArcGIS Online has made this available, and we continue to grow our mobile offerings, though the AGOL platform still allows us numerous areas for us to continue to explore and utilize to improve our field workflows. Numerous samples, test applications, etc. are provided by ESRI to get you started, and since they're the industry leader, there are tons of real-world examples of the software in use that are available to the public.

Cons:

ArcGIS is an enormously complex software platform, with tons of automation and analysis tools available. However online documentation can be difficult to find, and is frequently written in ways that require an in-depth understanding of the systems. Prerequisite setup steps aren't always included in the documentation, instead it's often written with some assumptions in mind. Setups completed by other employees can be difficult to troubleshoot because of these assumptions in the documentation. The robustness of the platform can also lead to additional steps for end users, as they have to work through options that aren't relevent to them, but cannot be hidden from their view. One such example is just the login screen to the AGOL mobile apps causes our users frequent struggles as they can't remember the sequence of steps to get to the organization login. There should be increased administrator options available to simplify/restrict options available to the end user.