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What Is Silent Auction Pro?

Simple, Affordable, Powerful software for in person, hybrid or virtual events. Supports live auctions, paper or online/mobile silent auction bidding, custom ticketing, seating management, custom color branding, donation bundling with multiple high resolution photos, guest self-checkout, monetary donations, marketing communications, detailed reporting, sponsor recognition and more. Our best in class customer service is FREE via phone or email. We're here to help!

Who Uses Silent Auction Pro?

Community Service Organizations, Schools, Churches, Non-Profit Organizations of all sizes, sports organizations, political organizations and anyone wanting to run a fundraising based event.

Silent Auction Pro Software - Auction catalog! Displays your items in a clean, organized format, making it easy for your bidders to navigate and place their bids! Our new Custom Color Branding feature lets you create an online event that looks and feels like your brand.
Silent Auction Pro Software - Up to five high resolution images or videos per item allow you to effectively highlight each one and get your bidders engaged.
Silent Auction Pro Software - Accept monetary donations! Create a customizable page with your own images, videos and verbiage, as well as your donation button amounts. Watch your thermometer rise with each donation, and a virtual confetti drop helps celebrate when you reach your goal!
Silent Auction Pro Software - Custom tickets! Create a customized landing page with custom tickets that can include meal choices, tables, sponsorships, raffles and more!
Silent Auction Pro Software - Easy to use! A clean, organized home page allows you to navigate quickly and easily to all your bidder and administrative functions.

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Reviews of Silent Auction Pro

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
5.0
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
82%
4
17%
3
0%
2
0%
Erin
Erin
Auction Chair in US
Verified LinkedIn User
Fund-Raising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A Must for School Fundraising

5.0 4 years ago

Comments: We are going to start using our SAPro software in our other school fundraisers, not just our auction. It is a great way to organize and keep all of our sponsor and donor information organized. I can also not speak highly enough of the customer support! They are quick to answer calls and get you answers to your questions.

Pros:

We've used Silent Auction Pro for at least three events in the last several years as a Mobile Pro client. It is pretty intuitive and keeps our donations well organized, as well as allowing us to communicate effectively with bidders and donors. The ability for anyone to bid online opens our fundraising to the community, not just our school families, helping us raise much more money than we could achieve with paper bidding.

Cons:

We would love to see an app in the future, rather that just a mobile site for bidding.

Kaylee
Development Coordinator in US
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Overall Excellent Experience with Software and Support

5.0 3 years ago

Comments: We were overall very pleased. It provided a greater reach than we would have ever been able to achieve with an in-person silent auction. We loved the versatility, the ease of use (after learning), and the support. We'd absolutely recommend this to another organization and will be using it again.

Pros:

Easy to use: The software is very easy to use after spending a little bit of time familiarizing yourself with it. They have numerous help pages and even some youtube videos that help you learn the software. Additionally the technical support was out of this world (see Tech Support is Outstanding). We also loved that numerous people can enter donation items so that the cumbersome task of entering items is not tasked to one person. Reasonably priced: It is reasonably priced, relative to other similar softwares, and the support alone was worth the money. Originally, we thought the fees were slightly high, but after investigating other software pricing, and after our experience with this software and their support, the annual fee (which allows for as many auctions/events as you'd like within a year) and the 2.0% taken from high bids were nothing, and we would absolutely do it again. Tech Support is Outstanding: The event coaches are very friendly and incredibly helpful. They help you get started, make suggestions along the way, and they are there to wrap up afterwards as well. We had an IT problem at 9:00pm CST. I called in, my event coach answered me, and she had tech support looking into my problem immediately. Every tech call was answered or gotten back to within an hour. Overall Great Features: The user pages looked stunning, most features you'd want are available. We really enjoyed our use of the software and are looking forward to our next auction.

Cons:

Takes Time to Learn: The administrative pages are slightly cumbersome to navigate in the beginning. They take time to learn, although that is probably true of every auction software. Some Features Not Available: There were a few features that were not available that we would have liked to have seen, such as an option for the public to view all bids placed on an item with bidders names or without, similar to an in-person silent auction. The Donate Button (Fund-a-need) was not intuitive for our users and confused them. Administrative Pages: Looked a bit dated. For a new software, we would have expected everything to be a bit more up-to-date looking. However, the user pages were very nice looking for the actual auction. Additionally, it would be great if there was a "view as user" option to be able to see what your changes look like once you've made them in the administrative account. It was cumbersome to have a user account and an administrative account and have to switch between the two constantly to be able to view things we were changing in the administrative account. Also the software won't let you have two logins open at the same time.

Marissa
Auction Chair in US
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

3rd times is the charm!

5.0 2 months ago New

Comments: Great! I will use SAP again next year for our Auction.

Pros:

This is my 3rd year using Silent Auction Pro for my kids school Auction. The program is great and the staff are wonderful and very helpful.

Cons:

I wish I could run a report the way we need it for item distribution after the auction. Instead of going into a large report and sorting it in Excel. Would be great if it just sorted by winners names all the items they won.

Aaron
IT Director in US
Used the Software for: 1-5 months
Reviewer Source

Silent Auction Pro - basic auction software

2.0 6 years ago

Pros:

Silent Auction Pro has features like image uploading and item organizing that make it useful for auctions.

Cons:

Silent Auction Pro uses an unreliable payment processor, they do not give an opt out for saving credit card info, and there is no bulk upload for items.

Silent Auction Pro Response

6 years ago

Regarding our credit card processors: Silent Auction Pro uses two of the largest and most reliable payment processors on the planet - PayPal and WorldPay / Vantiv. Regarding storing credit cards: For mobile bidding, yes customers must put a credit card on file. This is by design as we believe that it is in the best interest of organizations holding fundraisers that they have a credit card on file for each online bidder. People who do not have a credit card or refuse to put one on file may bid on a bidding Kiosk. Note that credit cards are NOT stored on Silent Auction Pro servers but instead with PayPal or WorldPay. Regarding no bulk upload for items. This is true. It is just as easy if not easier to enter donations into Silent Auction Pro than it is to enter them first in a spreadsheet (where you can't enter a photo anyway). If you purchase a system to help manage your event, you should use that system exclusively and not try to switch back and forth.

Robert
Trustee/Treasurer in US
Nonprofit Organisation Management, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Round 2; Regrouping

5.0 5 years ago

Comments: I loved the software. We had used BidPal/OneCause prior but the cost model was unbearable for us this year. With Silent Auction Pro we pay after the first event; nothing upfront. Capped fee% and low fixed cost are benefits. Credit card processing (we used WorldPay) fees are lower (and no monthly fee), making the total cost lower. Software is feature-rich. This can be a double-edged sword as features can add complexity. Help is always available and phone support was awesome. Overall, the features are worth it. Ability to 'stage' or start a new event while keeping a recently finished event active for a bit would be a welcomed improvement.

Pros:

Features, Performance and Support were all Excellent.

Cons:

Registration and PW requirements for bidding . No import (from spreadsheet) capability. Understandable, but would have been nice. They do offer to import for you at extra cost. They must have had bad experiences... It turned out to be less an issue than I thought. They were very upfront about it and it was not a surprise.