Silent Auction Pro

Silent Auction Pro

by Silent Auction Pro

Who Uses Silent Auction Pro?

Schools, Churches, Community Service Organizations, Non-Profit Organizations of all sizes, sports organizations, political organizations and anyone wanting to run an auction based event.

What Is Silent Auction Pro?

Easy to use software to create online bidding or paper-bidding auctions. Quickly and easily upload and track donations. Create auction items out of one or more donations. Set up specific "Giving" levels bidders can use to donate money, sell fixed price items and more. For physical events, eliminate check-in/check-out lines, sell tickets, manage seating assignments, track "Raise the Paddle" and Live Auctions and more. Best in class customer service! FREE support! We're here to help!

Silent Auction Pro Details

Silent Auction Pro

http://www.silentauctionpro.com

Founded 2007

Silent Auction Pro Pricing Overview

Silent Auction Pro does not have a free version but does offer a free trial. Silent Auction Pro paid version starts at US$99.00/one-time.

Starting Price

US$99.00/one-time

Pricing Details

Multiple event discounts available.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Silent Auction Pro Features

Auction Software
Absentee Bidding
Alerts/Notifications
Bid Management
Billing & Invoicing
Buy Now Option
Inventory Management
Live Auction
Membership Management
Online Auction
Online Bidding
Proxy Bidding
Reverse Bidding
Silent Auction
Watch List
Website Management
Campaign Management
Donation Tracking
Donor Management
Event Management
Gift Matching Management
Mobile Giving
Online Giving
Payment Processing
Pledge Management
Receipt Management
Recurring Giving
Badge Management
Budgeting
Conferences/Conventions
Exhibit/Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings/Parties
Alumni Management
Auction Management
CRM
Campaign Management
Contribution Tracking
Donor Discovery
Donor Management
Event Management
Gift Matching Management
Grant Management
Membership Management
Mobile Giving
Payment Processing
Pledge Management
Recurring Giving
Volunteer Management
Barcode / Ticket Scanning
Concessions Management
Customer Data Management
Employee Management
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Promotions Management
Season Tickets
Seating Map
Ticket Brokering
Ticket Reservations
Website Management

Silent Auction Pro Reviews

Showing 5 of 303 reviews

Overall
4.8/5
Ease of Use
4.6/5
Customer Service
4.9/5
Features
4.7/5
Value for Money
4.8/5
Erin C.
Auction Chair
Fund-Raising, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 12/3/2020

"A Must for School Fundraising"

Comments: We are going to start using our SAPro software in our other school fundraisers, not just our auction. It is a great way to organize and keep all of our sponsor and donor information organized. I can also not speak highly enough of the customer support! They are quick to answer calls and get you answers to your questions.

Pros: We've used Silent Auction Pro for at least three events in the last several years as a Mobile Pro client. It is pretty intuitive and keeps our donations well organized, as well as allowing us to communicate effectively with bidders and donors. The ability for anyone to bid online opens our fundraising to the community, not just our school families, helping us raise much more money than we could achieve with paper bidding.

Cons: We would love to see an app in the future, rather that just a mobile site for bidding.

  • Reviewer Source 
  • Reviewed on 12/3/2020
Robert H.
Trustee/Treasurer
Nonprofit Organisation Management, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/10/2019

"Round 2; Regrouping "

Comments: I loved the software. We had used BidPal/OneCause prior but the cost model was unbearable for us this year. With Silent Auction Pro we pay after the first event; nothing upfront. Capped fee% and low fixed cost are benefits. Credit card processing (we used WorldPay) fees are lower (and no monthly fee), making the total cost lower. Software is feature-rich. This can be a double-edged sword as features can add complexity. Help is always available and phone support was awesome. Overall, the features are worth it. Ability to 'stage' or start a new event while keeping a recently finished event active for a bit would be a welcomed improvement.

Pros: Features, Performance and Support were all Excellent.

Cons: Registration and PW requirements for bidding . No import (from spreadsheet) capability. Understandable, but would have been nice. They do offer to import for you at extra cost. They must have had bad experiences... It turned out to be less an issue than I thought. They were very upfront about it and it was not a surprise.

  • Reviewer Source 
  • Reviewed on 22/10/2019
Jennifer H.
Event Manger
Nonprofit Organisation Management, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 8/4/2020

"Reached our goal - even during COVID-19 - with help of Silent Auction Pro"

Comments: Our small non-profit has had a very positive experience with Silent Auction Pro. We have used Silent Auction Pro for 3 years, 2 years with paper bidding and this year with mobile bidding. This year we were so lucky to have transitioned to mobile bidding. Our auction went on without a hitch, in a virtual environment, during the COVID-19 shut downs. We were able to switch everything to a virtual offering easily and we were still able to exceed our goal of $75,000. We look forward to using this great software in the future.

Pros: Once you use the software for multiple years it makes it so easy to put in repeat auction items. The software offers so many options and ways to set up communication with bidders, attendees, donors, etc. I love that you can schedule items to go out ahead of time so you don’t need to think about doing them later. Every year new updates make the software better than the year before. The pricing is affordable for non-profits and they offer superior customer service, tech support and a fantastic help section.

Cons: There is a learning curve, as with any other software package – the more you use it the easier it is. We tended we only have 2 people inputting auction information so that it was consistent. We would love to see a more comprehensive package that allows you to input expenses and see the full picture of the event. I know this is something they are trying to incorporate for the future and once it is available it will be even more fantastic!

Vendor Response

by Silent Auction Pro on 13/4/2020

Thank you very much for the review Jennifer! We're hearing quite a few stories about groups switching to virtual events because of COVID-19 and still meeting or exceeding their goals - especially when you consider not having to pay for the venue and all the other expenses that come with it. I'm glad you had a great event! - Jim

  • Reviewer Source 
  • Reviewed on 8/4/2020
Aaron W.
IT Director
Used the Software for: 1-5 months
  • Overall Rating
    2/5
  • Ease of Use
    4/5
  • Features & Functionality
    2/5
  • Customer Support
    3/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 18/6/2018

"Silent Auction Pro - basic auction software"

Pros: Silent Auction Pro has features like image uploading and item organizing that make it useful for auctions.

Cons: Silent Auction Pro uses an unreliable payment processor, they do not give an opt out for saving credit card info, and there is no bulk upload for items.

Vendor Response

by Silent Auction Pro on 19/6/2018

Regarding our credit card processors: Silent Auction Pro uses two of the largest and most reliable payment processors on the planet - PayPal and WorldPay / Vantiv.

Regarding storing credit cards: For mobile bidding, yes customers must put a credit card on file. This is by design as we believe that it is in the best interest of organizations holding fundraisers that they have a credit card on file for each online bidder. People who do not have a credit card or refuse to put one on file may bid on a bidding Kiosk. Note that credit cards are NOT stored on Silent Auction Pro servers but instead with PayPal or WorldPay.

Regarding no bulk upload for items. This is true. It is just as easy if not easier to enter donations into Silent Auction Pro than it is to enter them first in a spreadsheet (where you can't enter a photo anyway). If you purchase a system to help manage your event, you should use that system exclusively and not try to switch back and forth.

  • Reviewer Source 
  • Reviewed on 18/6/2018
Cathy B.
Auction Coordinator
Primary/Secondary Education, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/5/2019

"Highly Recommend!"

Comments: Previously we have had a more create-as-we-go-along approach to each dinner auction held. We were looking for greater portability in auction coordinating. Meaning, we want to be able for someone to walk in the door and be able to understand what was done in previous auctions and be able to carry it forward with little to no difficulty. One of the best things about Silent Auction Pro is the support team and the support videos!

Pros: The 'back office' support from Silent Auction Pro is amazing. They are quick to respond and very easy to work with. In addition, the videos for how to use the software are very well done and easy to understand!

Cons: There really wasn't anything that we didn't like about this software.

  • Reviewer Source 
  • Reviewed on 30/5/2019