Average Ratings

16 reviews
  • Overall 4.2/5
  • Ease of Use 4.6/5
  • Customer Service 4.2/5
  • Features 4.2/5
  • Value for Money 4.1/5

Product Details

  • Starting Price US$4,995.00/one-time
  • Pricing Details Cloud version is based on number of computers connecting into the cloud.
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Live Online
  • Support Business Hours
    Online

Vendor Details

  • Abeo Solutions
  • http://www.crystalpm.com
  • Founded 2001

About Crystal Practice Management

Easy-to-use total software package. EMR, inventory, e-Rx, billing, scheduling, e-claims, and much more

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Crystal Practice Management Features

  • Appointment Management
  • Insurance Management
  • Inventory Management
  • Patient Records
  • Recall Tracking

Crystal Practice Management Most Helpful Reviews

Perfect for our Vision therapy Office

Reviewed on 8/4/2019
Verified Reviewer
Vision Therapist
Medical Practice, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I love how you can record each session you have with a patient and easily see the previous sessions to compare how they have improved. Also it allows our doctor to go through our notes and see how the patients are doing. The Calendar works great! There is a place to put the schedule of each vision therapist so we can see everyones schedule at once. Helps plan who has an opening and if we need to more patients around.

Cons: There has been a slight glitch when the doctor and one of the vision therapist are in the same patient's file the notes of the doctor will not be saved. This only happen a few times tho. Overall great management system!

Crystal PM

Reviewed on 21/9/2017
Jeff K.
Optometrist
Medical Practice, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The best part is there is no cost for machine integration into Crystal PM.

Pros: A customizable software for electronic health records. Whether you have a vision therapy practice or contact specialty practice or both, you can customize the Crystal PM EHR software to your specific needs. You have the option of starting your own exam record template from scratch or building upon and copying someones exam template. Adding or deleting certain parts of an examination record template is easy to do on Crystal PM.

Cons: Because it's so customizable to design your examination record template, the process to design, organize, and adjust your examination record template can take some time especially starting from scratch.

Efficient way to chart

Reviewed on 27/8/2019
Verified Reviewer
Optometrist
Hospital & Health Care, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5/5
Ease of Use
3/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I do like the organization and the fill in the box method of charting. It makes my exams more efficient so I have more face to face time with my patients.

Pros: Scheduling patients is easy and the schedule is nicely color coded and easily readable. I love how the shortcuts makes charting (auto fill, previous exam notes) efficient. The tabs for different part of the exam is organized and grouped well.

Cons: They do not have a way for me to print out a comprehensive exam summary. I currently have to manually print out each tab which is time consuming or I just write it out manually.

Great for PM, not so great for accounting

Reviewed on 16/12/2018
Jennifer B.
Paralegal
Medical Practice, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: SoftwareAdvice
3/5
Overall
4/5
Ease of Use
2/5
Features & Functionality
3/5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: It is easy to use and works well for front office. It allows you to show patients their test results quickly and makes scheduling for various doctors easy and well organized.

Cons: The area for inventory is rather burdensome and there are some issues which, if addressed, could make it a smoother operation.

Crystal Practice Management was one of the best choices when we switched.

Reviewed on 2/11/2018
Verified Reviewer
Marketing
Medical Practice, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
3/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: They made the transaction really easy for us and they were there for us every step of the way. Not to mention they are paired with a lot of other side companies.

Cons: Our billing is still a little confusing but still better than what it was.

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