Really Simple Systems CRM

What Is Really Simple Systems CRM?

Really Simple Systems CRM helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for growing teams B2B, our CRM is super-easy to set up and simple to use - with exceptional customer service. There’s a customizable Sales CRM, plus options for Marketing and Service tools and external app integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.

Who Uses Really Simple Systems CRM?

Design for growing teams in small and large B2B organizations.

Where can Really Simple Systems CRM be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)

About the vendor

  • Really Simple Systems
  • Located in Petersfield, UK
  • Founded in 2006
  • Phone Support
  • Chat

Countries available

Australia, Canada, Ireland, New Zealand, South Africa and 2 others

Languages

English

About the vendor

  • Really Simple Systems
  • Located in Petersfield, UK
  • Founded in 2006
  • Phone Support
  • Chat

Countries available

Australia, Canada, Ireland, New Zealand, South Africa and 2 others

Languages

English

Really Simple Systems CRM videos and images

Really Simple Systems CRM Software - Really Simple Systems CRM contacts
Really Simple Systems CRM Software - Sales Dashboard
Really Simple Systems CRM Software - Company Accounts with Help Drawer
Really Simple Systems CRM Software - My Tasks Summary
Really Simple Systems CRM Software - Tasks & Opportunities Calendar View
View 6 more
Really Simple Systems CRM video
Really Simple Systems CRM Software - Really Simple Systems CRM contacts
Really Simple Systems CRM Software - Sales Dashboard
Really Simple Systems CRM Software - Company Accounts with Help Drawer
Really Simple Systems CRM Software - My Tasks Summary
Really Simple Systems CRM Software - Tasks & Opportunities Calendar View

Compare Really Simple Systems CRM with similar products

Really Simple Systems CRM

US$14.00/month
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Features of Really Simple Systems CRM

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Batch Processing
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customisable Reports
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Document Management
  • Document Storage
  • Donor Management
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • For AEC Industry
  • For Nonprofits
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Notifications
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Marketing Automation
  • Mobile Access
  • Mobile Optimised Emails
  • Multi-Channel Marketing
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Predictive Analytics
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Pipeline Management
  • Scheduling
  • Search/Filter
  • Segmentation
  • Subscriber Management
  • Task Management
  • Template Management
  • Territory Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Web-based Deployment

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Reviews of Really Simple Systems CRM

Average score

Overall
4.4
Ease of Use
4.4
Customer Service
4.6
Features
4.2
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
53%
4
38%
3
8%
2
1%
Chris T.
Chris T.
Consultant in UK
Verified LinkedIn User
Management Consulting, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Cost effective CRM for small business

5 4 years ago

Comments: We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.

Pros:

Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP. They have a responsive team and have constantly improved the CRM over the years. Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require. The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes. The marketing module has been a significant driver for new business, and again is very cost effective. The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record. The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required. Document storage is straightforward with drag & drop functionality.

Cons:

Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.

Really Simple Systems Response

4 years ago

Thanks for the review Chris! FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear. Regards

Wendy C.
Sales and Administration Manager in Ireland
Translation & Localisation, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Easy to use and implement

5 2 months ago New

Comments: I am currently working towards switching to Really Simple Systems CRM after a very successful trial.
Switching from my current user made me look at which functions I actually use and allowed me to streamline our requirements, which I believe will make us more efficient.

Pros:

This software appealed to me instantly because it is so intuitive and adaptable. The custom fields creation was very easy to pick up.

Cons:

Time will tell but at the moment it looks good.

Helen B.
director in UK
Publishing, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable CRM system

3 2 months ago New

Comments: In the early days customer support in setting up was fantastic. Because it was so personal and speedy and effective I've not had to check in with customer support for years. That was a great customer investment from RSS and has insured I've remained a loyal and low-maintenance customer.

Pros:

I've used RSS for years and it's the cornerstone of our business in terms of contacts and business management. As we're a consultancy having individual files for each client is vital so we can track their progress and writer development.

Cons:

That we can't search key words to bring up a file. For instance, if I can remember a title of a book but not the author's name, or I met someone at a trade fair - so I have some context - but I can't remember who, or I've worked on book genres with some agents (so it could bring up several files) it would be a game changer if I could just type in key words and it would search through the files in activities and bring up the files rather than just being able to search source, name or email. This is the greatest limiter for me.

Helen C.
Finance & Quality Manager in UK
Medical Devices, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Good software for smaller companies

5 2 months ago New

Pros:

Easy to use and train staff on. Support is excellent

Cons:

as the company grows it is becoming an expensive CRM, so may not be cost effective for much longer

Andreas N.
Business Coach & Mentor in UK
Professional Training & Coaching, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

One of the best CRM tools out there!

5 2 months ago New

Comments: I really like it's simplicity.

Pros:

Really Simple Systems was recommended to me by one of my clients and having used Hubspot and Soffront before I found it really easy and straightforward to use. The layout is intuitive and it doesn't need much explanation to get to grips with the features of the software.

Cons:

Would be great to have an extra page for the accounts that have bought, so they can leave the pipeline and it just leaves the prospects on the accounts page.