15 years helping Irish businesses
choose better software

What Is EMS?

Streamline event planning with EMS event management software from Accruent. EMS empowers professionals to execute events with precision, creativity, and efficiency, resulting in unforgettable experiences for both organizers and attendees. With our event and conference management software, businesses can seamlessly orchestrate and execute successful events, enhancing brand reputation, optimizing resource allocation, and fostering meaningful connections with clients and stakeholders.

Who Uses EMS?

Corporate, Higher Education, Professional Services Remote, hybrid, and in-person offices of all sizes can benefit from EMS desk, event, and room booking software.

EMS Software - Scheduling Management made easy
EMS Software - Reservation Request
EMS Software - Reservation Templates that accelerate your work
EMS Software - Reservation Details and Reservation Tasks that help higher productivity and control
EMS Software - Space Features management

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Reviews of EMS

Average score

Overall
4.3
Ease of Use
3.6
Customer Service
3.7
Features
4.2
Value for Money
3.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
43%
4
43%
3
13%
Taylor
Taylor
Assistant Director in US
Verified LinkedIn User
Higher Education, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Exceptional product and very user friendly

5.0 6 years ago

Comments: Overall EMS Event Management Software is very easy to use and tracks data very well. The reporting options that are available are very helpful to get out to our staff and tracking events and billing is very easy to do.

Pros:

I really enjoyed all the capabilites EMS has with its event booking software. It is very customizable and easy to book and track events. It made event planning very easy when we manage thousands of events per year.

Cons:

There isn't much I do not like about this software. EMS does have a bigger software that allows you to customize for different user groups who oversee different venues within the operation but I do wish they had a smaller version of this.

Merrill
Director of Auxiliary Services in US
Higher Education, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

EMS Use on a Small Campus

4.0 4 months ago

Comments: I have been happy with the product. As EMS has grow within Accruent it has been harder to know our reps and get basic support

Pros:

I like the layout and structure and power of event organization

Cons:

Overtime where they have developed has been more for flex space and international business I feel and less the original higher ed use and it need to coordinate with gmail

Accruent Response

4 months ago

Hello! Thank you for your EMS review! At Accruent, we are constantly working to better meet your needs and expectations, and this feedback is crucial to that process! We will pass this along to our product team. Thank you again.

Arwynne
Sr. Supply Tech in US
Logistics & Supply Chain, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Wonderful Experience

5.0 3 weeks ago New

Comments: It is an amazing experience. I received excellent customer service from this team.

Pros:

The ease of selecting a location and time for meetings.

Cons:

The hoops that you have to go through to get access

Paul
IT Systems Admin in US
Nonprofit Organisation Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Ok, but not as good as previous

3.0 7 years ago

Comments: Managing Rooms for events

Pros:

Very powerful software and it can serve your organization regardless of size (and can expand with you as you grow. They have moved into the online presence very well and we have used them as a company with close to 100 rooms with little complaint.

Cons:

We've used EMS for years and i would brag that there software was my favorite to use as a systems admin. easy to deploy and do monthly updates. However, that has dropped off severely in the last year or two. While it is not bad, it does not rise to the quality that I have come to expect from them.

Brian
Manager of Scheduling and Operations in US
Higher Education, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Bethel University Administrator

4.0 4 months ago

Comments: All in all, it's a good experience. Hoping that there will be more improvements and enhancements coming, but all in all, it's a good product.

Pros:

Fairly robust options when it comes to scheduling and event management. It is very hard to create double bookings, which happened weekly with our old software. It is fairly intuitive and easy for most WebApp users to "get" pretty quickly out of the gate. Reports to share information with campus partners is detailed and customizeable so they can see what they need to see or want to see, they can just get their info, or they can see info for the whole event.

Cons:

I don't know what industry standards are, but it seems pretty pricy for the annual license. Also, I wish that customer suggestions or fix ideas were taken more to heart - I have suggested several things and pointed out errors that are deemed as "Will not implement" when clearly something should be done. Also, timeliness on what they do promise has been an issue. They say this is coming, and then 2 years go by and it's still not there. -- that was more in my early days of using it - I think that has stopped because they know they do not want to promise something and then take years to deliver.