--- description: Learn more about ACE Dental price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ACE Dental Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Dental Software](/directory/20027/dental/software) > [ACE Dental](/software/8733/ace-dental) # ACE Dental Canonical: https://www.capterra.ie/software/8733/ace-dental Page: 1 / 6\ Next: [Next page](https://www.capterra.ie/software/8733/ace-dental?page=2) > Dental practice management software with eReminders, eRecall, eSurveys, eBackup and ePrescriptions. > > Verdict: Rated **4.6/5** by 108 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ACE Dental? Dental practices looking for state-of-the-art software and services like eReminders, eRecall and eSurvey that can make their practice more profitable. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 108 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ACE Dental Software - **Location**: Atlanta, US - **Founded**: 1993 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: ACE Basic: Single User (One computer) – $499 Two User (Two computer network) – $999 Network (Unlimited Users) – $1699 ACE Advanced: Single User (One computer) – $999 Two User (Two computer network) – $1599 Network (Unlimited Users) – $2399 ACE Bundle: Single User (One computer) – $2199 Two User (Two computer network) – $2999 Network (Unlimited Users) – $3999 ACE Web-based: Single User (One computer) – $99 per month Two User (Two computer network) – $198 per month Network (Unlimited Users) – $99 per month per user - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Charting - Client Management - Confirmations/Reminders - Imaging and X-rays - Medical Billing - Patient Records Management ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Dental Software](https://www.capterra.ie/directory/20027/dental/software) ## Alternatives 1. [CareStack](https://www.capterra.ie/software/176206/carestack) — 4.8/5 (188 reviews) 2. [BestoSys](https://www.capterra.ie/software/144398/bestosys) — 4.8/5 (293 reviews) 3. [Practice-Web](https://www.capterra.ie/software/48192/practice-web-dental) — 4.9/5 (115 reviews) 4. [Adit](https://www.capterra.ie/software/208534/adit) — 4.7/5 (264 reviews) 5. [Curve Dental](https://www.capterra.ie/software/98688/curve-dental-hero) — 4.4/5 (285 reviews) ## Reviews ### "Dental office works all in one" — 5.0/5 > **Conchetta** | *4 October 2024* | Consumer Services | Recommendation rating: 3.0/10 > > **Pros**: This program does everything and you have ability to add more functions > > **Cons**: Great product. All you could want at your hands > > Video training was great. A little disappointed that there was a cost ----- ### "ACE is GREAT\!" — 5.0/5 > **Tammy** | *19 September 2018* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: I love the ease of this software program for our dental office. I am positive that any employee can easily learn the functions within a couple of days. The customer support is beyond awesome. They are only a phone call away and if you have to leave a message, your call is returned within a matter of minutes. If you forget how to do a particular step, there are tutorials readily available or again just a phone call away. > > **Cons**: I would say the only part I like least is the periodontal charting feature. It could be more fine tuned for the needs of a hygienist. > > My overall experience has been very good. They are consistently adding features and the cost is very affordable compared to other dental software programs. ----- ### "Good experience with ACE Dental" — 4.0/5 > **Vaibhav** | *19 July 2022* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Apart from Appointment scheduling, I liked the insurance feature, you can sub companies, add produce code, company- patient share of insurance amount. > > **Cons**: In the Dental Charting they have limited options, Perio charting doesn't have print option. ----- ### "Beware and Don't get Fooled, wait until you are with them passed 2 yrs." — 1.0/5 > **Brendalyn** | *16 August 2023* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Easy to use if it's only Charting, notes and claims are being use. > > **Cons**: After 2 yrs with them they start selling you the cloud to pay more for the support. > > I have ACE since 2017, switch to them because Computer Age has no more support. First they are helpful then later on I noticed they start to push transferring the data into the cloud. I have issues with our internet around the area. So when I finally agreed to do the cloud last week because ACE is claiming that Microsoft access can only handle data up to 1GB and I'm now up to 980 MM, I then switch to cloud, But when I was using the cloud for 2 days it was not saving my notes and I have to keep re-writing the notes and claims. I then called ACE to just get me back into keeping my own database. They told me I can removed the old claims which takes up a lot of space, but then informed me that purging it will not work because my data is corrupt. I have been paying for support since 2017 and I'm so confused how can my data be corrupt if they keep updating my server automatically . Now they are telling me I have to go to every patient to remove the old claims and also remove the appointment so my data will get smaller for it to work.I called my friends who have DENTRIX and they don't have this issue at all, they been with DENTRIX longer than I did with ACE.Now I'm "STUCK WITH THIS CRAPPY SOFTWARE" ----- ### "Our Experience with Ace Dental Software and Support" — 4.0/5 > **Roger** | *21 August 2016* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ace is one of two reasonably priced software programs (other being Open Dental), and discloses its pricing. The key to Ace remains its support and kindness, whether a user has complex questions or simple ones. True Story - When we purchased our office from a retiring dentist I gave a receptionist (~50) a mouse to walk her through using Ace and dental software for the first time. She held the mouse with her laser facing toward her palm. After 4-5 months of using the software they are both able to enter patient information, payments and insurance, print statements, check out patients, and schedule them, but if I ask them to minimize or close out a screen they don't understand what I mean. How is it that they don't know the most basic of computer tasks, but can manage to use the software. Well there is an ongoing joke at the office, "Just call Jackie". Stopping by the office, I have caught our receptionists twice call Jackie when they thought there was a problem in Ace. The circumstances of these calls led me to realize they were calling her so much that she was basically their "elementary computer teacher." 1) I caught them calling Jackie when they accidentally minimized Ace and couldn't figure out where it went or how to get it back. 2) Dental Exchange (completely different program) froze and they tried to call Jackie for help. I can only imagine all of the calls she has had to hear from them, but she's always happy with them. They really are great receptionists though. > > **Cons**: As much as I love Ace Dental, and would choose it over any dental software, I am admittedly critical of several areas. I have let John and Ace know it in several e-mails, phone calls, and surveys. They are constantly making upgrades to the program and bringing in new and exciting features, but it comes at the cost of ignoring a very few basic aspects that would truly make the program perfect. Ace opens in two major boxes. All of the core screen is an independent box that sits inside a second box that has the menu information. There is no point to this and its a distraction. The general graphics are severely outdated and color is basically 6 color RGB. While its the most feature rich program, it has the feeling of being an outdated program from the 90s. We'd like to have a computer set up (or iPad) where patients can directly fill out and update patient information, but the enter patient data screen is bland with a 1990s look. We try to maintain a modern look since a big focus in our practice includes integrating the most advanced dental materials and equipment that assists us in conducting dental research as well. While relatively rare we also get the occasional patient that asks us if our dental software was ever updated to have any modern patient info protection features. We joke about the look with a patient that brings it up, but always have in the back of our mind that some patients secretly have similar reservations of it, but don't bring it up for us to explain. > > Ace has everything and the best support I've experienced in any business, ever\! My wife and her staff have used Ace Dental Software at our dental office for just about half a year now. We are under the fully licensed $4,000 model. I am writing this review to give an honest and positive review of their software and support. I will begin by recalling and responding to a comment from a dentist that explained that the coders at Ace don't know their own software or offer good support it. Here is why this is false. When we began using Ace, we had a frustrating experience where the program wasn't functional for us. I have a PhD and work in coding in the field of bio-informatics. Prior to contacting Ace about the issue, I investigated every part of the program that any typical technician or computer programmer would suspect to be a problem. When, I contacted John I forewarned him that we were experiencing a problem that he wasn't going to be able to explain. Over several days and nights John and his coders repeated the same tests I did on my PC, and they arrived at the same conclusion; the issue stemmed from some aspect of graphics processing, but defied logic. John and his coders worked continuously in the evening and on weekends with tweaking features within Ace and on our computers to pinpoint the problem. After recruiting some equally perplexed engineer friends at NVidia to run Ace across many different GPU's we were able to pinpoint the problem to being tied to our office using an advanced GPU architecture that most consumers and businesses won't begin to adopt for another couple of years. After spending many hours inside and outside of their normal business hours, the Ace team didn't ask me to swap out $10,000 worth of graphics cards necessary for my work, for cheaper consumer models. Instead they spent many more hours over several weeks to re-write and re-compile a new program that would function in the architecture. I can GUARANTEE you that absolutely no software company would do that for a consumer. Over the 1.5-2 months it took all of us to identify the program and Ace to redevelop the program, it is likely that it came as a loss to Ace with respect to what we paid in our support and licensing fees. I am happy to write this review for Ace because of their willingness to offer a high quality and affordable product to dentists, and for their willingness to go above and beyond for their customers. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.ie/software/8733/ace-dental?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/8733/ace-dental) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data