Who Uses This Software?

5pm is used by a wide range of companies from smal non-profits and EDUs to large corporations.

Average Ratings

62 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 4 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price US$24.00/month
  • Pricing Details We have a range of plans raging from $24/month to $199/month for unlimited
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Disarea
  • http://www.5pmweb.com
  • Founded 2007

About 5pm

5pm is a powerful project & task management tool with an intuitive interface everything within a click or two! Keep track of your projects and tasks, share notes and files with team and clients all in one secure location.

Customizable interface, powerful Timeline view, Reports, integrations with other products you will find it easy to start using it, yet it packs much more under the hood.

Available in 26 languages and helping clients around the world for over 11 years!

5pm Features

  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Customisable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies

5pm Most Helpful Reviews

Acceptable project management software

Reviewed on 7/2/2019
Joseph P.
Digital Marketing Specialist
Marketing & Advertising, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Again I think at the time it's a fine software because it's all we know but maybe actually start listening to what your customers have to say as far as recommendations go and do less support chats on "how it needs to be performed." Look for solutions that make using your platform easier. Your software's job is to keep your customers work flow in check and I don't feel like it proactively does any of that.

Pros: I think the software does it's job for the most part. It has folders and users and there is some customization. It's all me or my company knows for project management at the moment.

Cons: But when we look at what year we are in and what my company is spending on this software - what technological advances are being made? What about a more intuitive platform that notifies team members when they fall behind on a task. How come it takes forever to load certain tasks (...still)? How come the search feature is incredibly slow and shows poor results? How come old tasks are harder to open than the biggest bank in England?

Vendor Response

by Disarea on 12/2/2019

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements,

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

Deadline notifications can be turned on via the settings menu (individual settings):
https://www.5pmweb.com/feature_reminders.php

Great Task Management for Teams

Reviewed on 14/3/2019
Jenn M.
Account Manager
Marketing & Advertising, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: As a marketing agency, we've been using 5PM for years as a team, and actually went away from it and came back after trying at least 5 other systems. It's the only one that does everything we need, quickly and easily.

Pros: After working with 5PM for a long time, I really like how easy it is to give my team exactly what they need, all in one place. I can include deadlines, assign tasks easily, and even chat with my team right from the interface. I like that the WYSIWYG interface is always improving, so that I can quickly build bulleted lists, copy and paste formatted content and link to outside sources.

Cons: Sometimes when you have a lot of projects (like hundreds) it can get a little slow, but there are ways to keep it moving fast and the support team is always great about getting back to you quickly when there is a problem.

Vendor Response

by Disarea on 19/3/2019

We have the new interface coming out soon. It handles large number of projects better, using progressive loading.

- 5pm Team

A best in class tool for small business project mgt

Reviewed on 7/2/2019
Ross B.
Co-Owner/Director of Business Development
Publishing, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have looked at dozens of project mgt tools to manage my editorial team, business development team, manage tasks and projects and have found none better than 5pm. It strikes the perfect balance between ease of use and necessary functionality.

Pros: Just about everything. The interface is attractive and intuitive, and the tool does just everything I need it to manage a team of 14 editors and hundreds of projects through a sometimes-complex series of steps to ready a manuscript for publication. The ability to clone tasks without porting all the content is helpful, and I love the fast load times and super reliable cloud-based access from any computer. Document manament is very easy too.

Cons: Only that there's no way (that I'm aware of, anyway) for users to confirm that they have received a message. A "like" button or something folks on the task team can click to confirm receipt and reading would be good.

Organization is Key

Reviewed on 14/3/2019
Verified Reviewer
Graphic Designer
Design, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Im able to complete design work in a VERY organized manner. So grateful!

Pros: I love the ability to track my time precisely, the 5pm Time Tracking Widget is a GOD SEND ! Im very pleased with the fact that I'm able to leave notes in project tasks, and I'm also able to make changes to those tasks. My productivity levels are through the roof !

Cons: The one and ONLY con that comes to mind, is the design of the software. Its very dated and archaic. It would be awesome if it was updated to be more visually stimulating.

Vendor Response

by Disarea on 14/3/2019

The new design will be released soon. You can preview it here:
https://demov2.5pmweb.com/

Contact support [at] 5pmweb.com to get access to it now. You will be able to switch between new and current interface.

Easy for Work

Reviewed on 7/2/2019
Lizzie S.
Luxury Sales Manager
Recreational Facilities & Services, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: 5pm is a good communication channel for our company. We have overseas offices that we communicate with via 5pm every day, and it's a seamless and efficient process!

Cons: The search feature is difficult to use, which is quite a disadvantage because it's something that everyone uses each day. Additionally, the mobile app isn't that easy to use.

Vendor Response

by Disarea on 11/2/2019

The new interface is coming out soon. We plan to look into search improvements too.

Please contact our support to have the new interface enabled for your account right away. Each user will be able to switch to and from the new interface at any time.

About the iOS app - please contact our support with the issues you are having and we will try to address them ASAP.

- 5pm Support

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