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What Is Smartsheet?

Smartsheet is a work execution platform that enables agencies of all sizes to move faster, drive innovation, and achieve more. Extraordinary marketers rely on Smartsheet for campaign management, initiative tracking, content calendars, event management, and more. With Smartsheet, you can centralize resources, maintain consistency across projects and campaigns, and increase speed to market. Seamlessly connect marketing efforts to ROI and improve alignment with all involved stakeholders.

Who Uses Smartsheet?

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.

Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Content Collaboration
Smartsheet Software - Conversations
Smartsheet Software - Grid View

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Reviews of Smartsheet

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.3
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Samuel
Samuel
owner in US
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

A Cool Tool for Keeping Track of Projects

5.0 4 weeks ago New

Comments: Smartsheet is a fantastic tool for managing work, making it easy to track projects and stay organized. The many features can be overwhelming for new users but despite these small challenges, Smartsheet’s powerful features and ease of use make it a great choice for handling both simple and complex tasks.

Pros:

I find Smartsheet really helpful for managing my work. It’s like a smart spreadsheet where I can track projects and tasks, and it’s great for working with my team and sharing files. I also like that it connects with other apps I use, like Google and Dropbox, so I don’t have to jump between different tools.

Cons:

It might cost more than simpler tools, but it’s great for bigger projects. If your internet is slow, it might run a bit slow too, but it works better with a faster connection.

Edmond
Research Project Support Coordinator in US
Research, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

A tremendous tool for efficiently managing and coordinating our research projects.

5.0 3 weeks ago New

Comments: I also valued Smartsheet's robust reporting functionalities. The platform facilitated the generation of real-time reports, offering valuable insights into the advancement of projects, allocation of resources, and identification of potential bottlenecks. These reports played a crucial role in keeping stakeholders well-informed and facilitating data-driven decision-making.

Pros:

Smartsheet's collaborative tools were very impressive. The feature of sharing sheets with team members, assigning responsibilities, and setting permissions ensured a synchronized understanding among all individuals and facilitated their effective contribution. By improving communication, the danger of miscommunication or duplicated efforts is minimized, which is essential for keeping the project on track.

Cons:

Smartsheet's adaptability is a strong point, it can also result in discrepancies in how various team members configure and oversee their sheets. In the absence of explicit instructions, this might lead to a dearth of uniformity among projects, hence complicating the task of upholding a unified project management methodology.

Verified Reviewer
Verified LinkedIn User
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good project management tool

3.0 last month New

Comments: I would use this software for future project management tools

Pros:

Smartsheet is a good project management tool. It helps you track your grouped dependencies and exported and clear GANTT chart

Cons:

The sub-tasks were hard to manage within the tool or it wasn’t as intuitive

Gibran
Director of Quality in US
Machinery, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Streamlined Project Management with an Intuitive Interface and Elegant Presentation

5.0 5 days ago New

Comments: Overall, Smartsheet excels in creating a collaborative environment where teams can work seamlessly together. Its combination of user-friendly design, logical interface, and sophisticated project presentation makes it a valuable asset for managing projects and driving team success.

Pros:

The platform’s logical graphical user interface (GUI) enhances productivity by offering a clear and organized view of tasks, timelines, and dependencies. The layout is not only easy to understand but also customizable, catering to diverse project needs and user preferences.

Cons:

Although Smartsheet offers various integrations, setting them up can sometimes be complex and require additional configuration. Some users may find the integration process less seamless than other platforms.

Jonathan
Clinical Quality Assurance Manager in Canada
Biotechnology, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great for project management and task scheduling/reporting

4.0 3 weeks ago New

Comments: Smartsheet has been a helpful and useful tool for organization and task/project management. being able to see/assign individuals natively and make sure people are being notified and updating tasks has helped for visibility of project status and employee wellbeing.

Pros:

A powerful platform with excellent organizational features. I particularly like the ability to create timelines and easily switch between task and Gantt views. creating reports using filters and specific criteria is super helpful in seeing what employees are spending their time on and for getting prompt feedback about projects.

Cons:

I wish I could sort by more than 3 criteria. Some reports I've made need one or two more levels of sorting or filtering than are available to really focus on what the report needs to tell me.