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Preferred Patron Loyalty

Preferred Patron Loyalty

What Is Preferred Patron Loyalty?

Experience the power of a custom branded loyalty program with diverse promotions, including our exclusive WeatherSmart™ Intelligence promotions. Recognize customers for spend, visits, activities, and behaviors to boost retention and drive growth. Enjoy complete incentive campaigns, built-in email/SMS communications, and autopilot operation. Access a vast digital rewards catalog featuring major brands like Amazon, Walmart, and Visa. Choose from several interfaces, including Standalone, Cloud/Web, and Kiosk, to suit your business needs. Stand out with innovative features that set your business apart and excite your customers.

Who Uses Preferred Patron Loyalty?

Engage customers with versatile loyalty programs! Perfect for all business sizes. Use standalone via Web/Cloud or with Kiosk. Plus, benefit from exclusive WeatherSmart™ Intelligence!

Preferred Patron Loyalty Software - Visual Dashboard
Preferred Patron Loyalty Software - Promotion Manager
Preferred Patron Loyalty Software - Email Designer
Preferred Patron Loyalty Software - Product / Sku Based
Preferred Patron Loyalty Software - Mobile Wallet App

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Reviews of Preferred Patron Loyalty

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
5.0
Features
4.8
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
93%
4
6%
2
1%
Fabricio
Fabricio
Asistente personal in Venezuela
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

Excellent software

5.0 6 years ago

Pros:

What I like about this program is its low price, it is very powerful and easy to use, it allows you to do SMS campaigns and we benefit in sales.

Cons:

I am very grateful to this program has helped me to raise my sales, the only thing I can criticize is that my clients have told me that on occasion is slow the program.

Preferred Patron Loyalty Response

6 years ago

Good News! Our techs were able to identify your modem simply needed a reboot. Modems can sometimes get fouled up and experience less than satisfactory WiFi performance. A reboot often resets it back to normal operation. If the problem persists, we suggest you contact your Internet provider.

Alan
Owner / Director in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

I've been a client of Preferred Patron for a few years now, I have always had a positive experience.

5.0 7 years ago

Pros:

We are very happy with all of the features that Preferred Patron offers, they are up to date with current trends in marketing solutions, they offer excellent help and suggestions and work with you one on one if you should need it. Preferred Patron allows for us to offer discounts of services and product to those who are supporting our business and weed out those who just want the "cheapest" price at the time. Preferred Patron also allows us to reward people with additional and unique services that they might not otherwise try. The automation aspect is particularly useful allowing me to focus my attention elsewhere. Our clientele routinely receive their automated email and call the office to schedule, at least 65% end up with an additional product or service with little or no additional direct effort on our part! My employees that utilize the system every day find that it is very quick and easy when assisting our clientele, they are also able to easily converse with them to set up goals to reach their next reward. Most common things that we utilize include: Rewards Program (obviously), referral program, reminders, raffles and surveys. The text messaging is also very helpful and used very frequently. Preferred Patron had really made a positive difference in my business and I couldn't imagine having to do with out it.

Cons:

I can't really think of any cons to speak of... if I have to say something it would be keeping up with all of the new innovative features that get added.

Gail
Store Manager in US
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Review2024

4.0 8 months ago

Pros:

Easy to navigate and helpful staff. Always good to walk me through my learning and questions

Cons:

I feel there is more available that we are not utilizing and knowing more of what all the features are would be nice.

Brad
pres in US
Automotive, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

very happy with this service

5.0 7 months ago

Comments: they have been very helpful to expand our customer base and the program been easy to use and the company has been quick on answering questions we have had.
overall we highly recommend them

Pros:

help expand our customer base easy to communicate with then on customer programs the referral program makes it easy to introduce new customers from our existing customers

Cons:

overall the program has worked for us. in the beginning we had a handful of question that were handled by the product rep.

Paula
CFO in US
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Customer Service

5.0 10 months ago

Pros:

I’ve been a Preferred Patron Customer for over a decade. They’ve always provided me with excellent service. They’re professional, efficient, courteous and accommodating.

Cons:

I wish it integrated with Clover POS, but have found a work around