--- description: Learn more about Convoso price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Convoso Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/30597/predictive-dialer/software) > [Convoso](/software/76768/cloud-predictive-dialer) # Convoso Canonical: https://www.capterra.ie/software/76768/cloud-predictive-dialer Page: 1 / 17\ Next: [Next page](https://www.capterra.ie/software/76768/cloud-predictive-dialer?page=2) > Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology. > > Verdict: Rated **4.5/5** by 391 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Convoso? Convoso is used by call centers, BPOs, financial services, home services, insurance agencies, lead generation companies, legal firms, real estate agencies, and solar companies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 391 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Convoso - **Location**: Woodland Hills, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$90.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact Convoso for detailed pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, India, Pakistan, Philippines, United States ## Features - Activity Dashboard - Agent Interface - Auto-Dialer - Automated Routing - Automatic Call Distribution - CRM - Call Centre Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Caller ID - Campaign Management - Computer Telephony Integration - Contact Management - Customer Database - Customizable Fields - Dashboard - Data Import/Export - Email Management - IVR - Inbound Call Centre - Interaction Tracking - Lead Management - Lead Qualification - List Management - Outbound Call Centre - Power Dialer - Predictive Dialer - Queue Management - Reporting & Statistics - Reporting/Analytics - Sales Activity Management - Third-Party Integrations - Voice Mail - Workflow Management ## Integrations (14 total) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Predictive Dialer Software](https://www.capterra.ie/directory/30597/predictive-dialer/software) ## Related Categories - [Predictive Dialer Software](https://www.capterra.ie/directory/30597/predictive-dialer/software) - [Call Centre Software](https://www.capterra.ie/directory/30007/call-center/software) - [Auto Dialer Software](https://www.capterra.ie/directory/30999/auto-dialer/software) - [Telemarketing Software](https://www.capterra.ie/directory/31034/telemarketing/software) - [CRM Systems](https://www.capterra.ie/directory/2/customer-relationship-management/software) ## Alternatives 1. [LiveAgent](https://www.capterra.ie/software/102188/liveagent) — 4.7/5 (1786 reviews) 2. [Zendesk Suite](https://www.capterra.ie/software/164283/zendesk) — 4.4/5 (4081 reviews) 3. [Ringover](https://www.capterra.ie/software/169627/ringover) — 4.7/5 (876 reviews) 4. [DialedIn CCaaS](https://www.capterra.ie/software/29589/callcenternow) — 4.8/5 (325 reviews) 5. [Readymode](https://www.capterra.ie/software/136728/Readymode) — 4.6/5 (142 reviews) ## Reviews ### "Best of the Best\!" — 5.0/5 > **Malik** | *16 January 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Easy navigation, and its user friendly with no glitches > > **Cons**: Nothing really this crm is the best I ever used > > My overall expereince with Convoso has been amazing, with over 12 years experience in the BPO industry this is one of the best softwares I ever used. ----- ### "My Convoso Experience" — 5.0/5 > **Brix** | *12 February 2026* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: User interface design is easy to understand. Creating customer reports is super simple and easy. As a manager who uses convoso, I had an easier time using it than my previous dialers. > > **Cons**: Some of the custom reports get a little buggy. It used to be more convenient but if you have a lot of custom reports generated and you select one, you would have to scroll all the way up instead of automatically being at the top. > > My experience so far has been great. I've tried several dialers in the past and so far convoso has been one of the easiest and nicest looking dialer. ----- ### "Convoso does its job" — 3.0/5 > **Zizhen** | *12 February 2026* | Insurance | Recommendation rating: 2.0/10 > > **Pros**: It does it job... It tracks and logs the calls, gives some real time summarized data. User interface is relatively straightforward, simple but also old style. > > **Cons**: Their team is hard to collaborate with. We had issues with dialing but it's hard to get help from them on time. They seem to be very vague about when they'll fix something and how. ----- ### "Turn key dialer as it finest" — 5.0/5 > **Rogelio** | *9 September 2025* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: the initial setup was done for us, we just have to login and start receiving calls, it was simple and easy for the team > > **Cons**: the take some time to get the onboarding done. this could always improve but it was decent, the team was always in contact and ready to step in and help > > Support is great, fast and helpful, they even do some stuff for us when needed and are always available within a few minutes of our support request. ----- ### "Easy to Navigate" — 5.0/5 > **Rochae** | *12 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: User friendly and easy to navigate. I like that it is simplified compared to other dialers I've used in the past. > > **Cons**: Only thing I dislike is getting random security checks having to verify a code through my email when I'm logging into the system in the morning. > > Overall I've had a good experience with Convoso. It's very user friendly and simplified to other dialers I've used in the past. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.ie/software/76768/cloud-predictive-dialer?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/76768/cloud-predictive-dialer) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data