RetailEdge

by High Meadow Business Solutions

Who Uses RetailEdge?

Small to mid-sized retailers and businesses that have point of sale and inventory management needs.

What Is RetailEdge?

Affordable and robust Point of Sale and Inventory Management software developed by retailers and serving small to medium sized businesses since 1996. From single-store start ups to 20+ locations, we grow with you and provide integrated POS solutions that let you manage your customers, inventory, sales, and other crucial functions of a retail business. Available for a low one-time price with no monthly commitment. Sync your inventory and prices with multiple e-commerce stores.

RetailEdge Details

High Meadow Business Solutions

http://www.retailedge.com

Founded 1989

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Installed - Windows

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
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RetailEdge pricing overview

RetailEdge has a free version and offers a free trial. RetailEdge paid version starts at US$495.00/one-time.


Starting Price

US$495.00/one-time

Free Version

Yes

Free Trial

Yes

RetailEdge Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • eCommerce Integration

View full list of POS Systems

  • CRM
  • Commission Management
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • eCommerce

View full list of Retail Management Software

  • Barcode Scanning
  • Commission Management
  • Discount Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen
  • eCommerce

View full list of Retail POS Systems

RetailEdge Alternatives

More RetailEdge alternatives

RetailEdge Reviews

Showing 5 of 114 reviews

Overall
4.7/5
Ease of Use
4.6/5
Customer Service
4.8/5
Features
4.5/5
Value for Money
4.9/5
Eric M.
General Manager
Retail
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2/11/2017

"We have been using RE since 2007 and have been very happy overall."

Comments: It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015. More in depth reporting can be beneficial as well.

Pros: The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business. I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.

Cons: I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen. Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok" We have trained ourself for the most part, but it would still be nice to have an alert.

  • Reviewer Source 
  • Reviewed on 2/11/2017
Sara T.
Owner
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/11/2019

"Feature Rich, Robust & Easy to Use Store Management Software"

Comments: In investigating RE, I emailed the company many, many times. I always got a prompt, complete reply that covered all of my concerns. They were patient and helped me transfer data twice, as the new computer crashed and had to be repaired, then the software reinstalled. In refining the program for my vitamin shop, they have been helpful every step of the way, often offering solutions from their own experience using RE.

Pros: -soft learning curve
-excellent reports
-feature rich
-extreme value for the price
- wicked awesome support
-easy to update inventory

Cons: - minor tweaks that may well be built in later- just getting used to another system, nothing really against RE

  • Reviewer Source 
  • Reviewed on 14/11/2019
Donna S.
CIO
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/7/2020

"Reliable, full featured and affordable POS"

Comments: I can perform all of my inventory management processes and sales from anywhere. Even when I travel to Trade shows across the country, I am never impacted by internet issues.

Pros: This is a full featured POS and inventory management application that can run with or without an internet connection. All of this at a very reasonable initial investment price.

Cons: It does not integrated with my website database, Magento.

  • Reviewer Source 
  • Reviewed on 30/7/2020
Melissa D.
General Manager
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2/11/2017

"Mostly good, with a few major frustrations."

Comments: Ease of checking out customers and keeping track of inventory.

Pros: Pretty simple and explanatory interface. Not difficult to teach new hires how to use. Tech support is usually pretty speedy and efficient.

Cons: Every time there's an update with the software or with Windows 10, we have to call tech support because something becomes incompatible or switched off. Also unhappy that we started out being able to use our POS as a touch screen, and when Windows 10 became the operating system, it was no longer able to operate as touch screen, tacking on time to our checkout speed. Some of the report functions are a bit tedious to use. Many customers unhappy that we can't tell them how far along in the loyalty program they are without us doing some major research; wish it was just automatically tracked in their account.

  • Reviewer Source 
  • Reviewed on 2/11/2017
Melissa C.
Owner
Printing, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 15/10/2019

"Great system especially if you're internet is not stable"

Comments: It works well with our current system.

Pros: We chose this software because we didn't have to pay a monthly fee (except for support). We liked that the inventory and reports are all included.

Cons: The software was a little confusing in the beginning. It's expensive to get new workstations but it pays for itself eventually when you use it for a longer amount of time.

Vendor Response

by High Meadow Business Solutions on 1/11/2019

Hi Melissa, great feedback! We aim to keep your cost of ownership low with reasonable prices and little to no monthly fees so more money stays in your pocket. :) Thanks again! -Kayla

  • Reviewer Source 
  • Reviewed on 15/10/2019