Who Uses Wrike?

Perfect fit for Mid-sized and Enterprise companies that embrace teamwork, run multiple projects, & clients. Tailor Wrike to your needs with custom workflows, fields, & reports.

What Is Wrike?

Wrike is the perfect project management tool for teams of 20+. It comes with enterprise-level security & scalability. Project Managers, Product Managers & Program Managers love these features: Gantt charts, Calendars, Workload View for resource management, Custom Dashboards, structuring via Folders, Projects, and tasks & auto-assignment based on task statuses. On a marketing or creative team? Wrike for Marketers is a separate product with tailored templates, proofing tools & an Adobe extension.

Wrike Details

Wrike

http://www.wrike.com

Founded 2007

Wrike Pricing Overview

Wrike has a free version and offers a free trial. Wrike paid version starts at US$9.80/month.

Starting Price

US$9.80/month

Pricing Details

Professional: $9.8/user/mo Business: $24.6/user/mo Enterprise: contact us

Free Version

Yes

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Online

Wrike Features

Advertising Agency Software
Campaign Management
Collaboration
Document Management
File Sharing
Project Management
Task Management
Time Tracking
Backlog Management
Gantt/Timeline View
Kanban Board
Negative Feedback Management
Prioritisation
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management
Audit Trail
Backlog Management
Collaboration
Task Management
Ticket Management
Workflow Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Performance Metrics
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
Access Controls/Permissions
Alerts/Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Designing
Visual Workflow Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Audio Content
Customisable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Online Time Clock
Payment Collection in the Field
Quotes/Estimates
Routing
Scheduling
Service History Tracking
Work Order Management
2D games
3D Games
IT Asset Management
In-App Purchase
In-Game Analytics
Multi-player Gaming Network
Physics Simulation
Player Management
Prototyping
Virtual Reality
Access Controls/Permissions
Capacity Management
Compliance Management
Inventory Management
Issue Auditing
License Management
Maintenance Scheduling
Patch Management
Remote Access/Control
Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritisation
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalogue
Service Reporting
Ticket Management
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base Management
Project Management
Recurring Issues
Task Management
Budgeting/Forecasting
Collaboration
Goal Setting / Tracking
Marketing Calendar
Media Planning
Predictive Analytics
Presentation Tools
Project Management
Roadmapping
Spend Management
Customisable Dashboard
Goal Management
KPI Monitoring
Negative Feedback Management
Progress Tracking
Strategic Planning
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritisation
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Collaboration
Content Import/Export
Drag & Drop
Milestone Tracking
Prioritisation
Requirements Management
Workflow Management
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customisable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Agile Methodologies
Budget Management
Collaboration Tools
Due Date Tracking
Gantt Charts
Kanban Board
Prioritisation
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies
Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking
Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritisation
Status Tracking
Time & Expense Tracking
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Diagnostic Tools
File Sharing
Real-time Chat
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Customisable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Financial Reporting
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
Capacity Management
Drag & Drop
Forecasting
Reporting/Project Tracking
Resource Allocation & Planning
Resource Scheduling
Search/Filter
Skills Tracking
Utilisation Reporting
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Real-time Scheduling
Resource Scheduling
Room Booking Management
Collaboration Tools
Create Subtasks
Gamification
Gantt/Timeline View
Mobile Access
Percent-Complete Tracking
Recurring Task Management
Reporting/Analytics
Spreadsheet View
Task Board View
Time Tracking
To-Do List View
Activity/News Feed
Alerts/Notifications
Audio Calls
Discussion Threads
File Sharing
Mobile Access
Real-time Chat
Search
Surveys & Feedback
Task Management
Third Party Integration
Video Conferencing
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Overtime Calculation
Timesheet Management
Vacation/Leave Tracking
Access Controls/Permissions
Business Process Automation
Calendar Management
Compliance Tracking
Customisable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Wrike Reviews

Showing 5 of 1,573 reviews

Overall
4.2/5
Ease of Use
4/5
Customer Service
4.3/5
Features
4.2/5
Value for Money
4/5
Gabriel L.
Chief Technologist
Internet, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    3/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 11/5/2020

"I've researched & tested every major player in the "project management" space and Wrike Leads All"

Comments: Wrike is an exceptionally well-developed tool that even offers integration with Outlook to help keep project communication and schedules organized and on-time.

Pros: I'm a big fan of squeezing every additional second of my day, and as such, I'm constantly trying to do more in less time! Wrike keeps my projects on-time & on-budget, while allowing client collaboration.

Cons: I haven't found any major issues, perhaps the setup could be a little less involved but if you put in the time, you reap the rewards of a top project management tool.

  • Reviewer Source 
  • Reviewed on 11/5/2020
Austin H.
Project Manager
Marketing & Advertising, 10,001+ Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 12/12/2019

"Ideal for Small Businesses — Not for Large Enterprises"

Comments: Wrike worked for a while, but our company grew out of it quickly. Development updates are random and rare. Plus, some features seem really outdated/none existent compared to other solutions. We wanted something that was more modern with more features and customizable options.

Pros: Wrike has a modern UI that builds appeal to users. The tool itself is simple and easy for most to understand.

Cons: Wrike doesn’t have a spellcheck tool built-in by default. There’s one available, but each user has to sign-up for beta testing on their own time. It seems very strange that it’s not standard by now. Wrike sends email notifications when a user is @ mentioned. However, the email takes about 20 minutes before it’s delivered to an inbox. You need to have the program up and running on your desktop if you want to have an immediate notification. Wrike’s review tool is very basic yet extremely hard to use. Our company gave up on using it all together and rely on another software.

  • Reviewer Source 
  • Reviewed on 12/12/2019
Joelle L.
Director of Customer Success & Services
Computer Software, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    2/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 8/11/2019

"Not My Favorite Product"

Comments: We had a good implementation specialist helping us to configure the product. It wasn't as easy to train others on it, so we weren't able to use it everywhere we wanted to. In some areas, it's intuitive, in others, it's very clumsy. A few things solidified my decision in discontinuing use of the software: At the end of the day, creating a project plan and moving between formats/views caused my plans to list in alphabetical order, then reset, then tasks disappeared, then reappeared. Tasks would move, then return to where they were, and then duplicate. This was a badexperience when you're trying to make a basic project plan, and I ended up in MS Project, then simply exported it for my immediate need. It was much simpler. Another reason was their lack of support. I had issues with the billing and customer success sides. At one point, our statements were being sent to the wrong person, after I had asked to be the main contact. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice". I supposedly had access to a CSM, but they never called. When I asked to be contacted by a manager, I was told they would call me and they never did. I also ended up with a credit on the account, after they shut it down saying we hadn't paid

Pros: I liked the ability to collaborate, both internal and external. I also liked the Trello style boards for tasks, as well as the ability to mention people and easily improve communication flows. The implementation was decent.

Cons: The scheduling feature was very buggy, the drag and drop feature was not flexible, and the customer service was non existant. The billing wasn't right, they do not contact you unless they want something, and the product purpose can be replicated using other tools (Monday, MS Project, Excel/Trello)

  • Reviewer Source 
  • Reviewed on 8/11/2019
Verified Reviewer
Founder
E-Learning, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    2/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 6/2/2020

"Looks amazing, hard to use in practice, with unresponsive community support"

Comments: We tried to solve the problem of a shared project and task management platform, but Wrike was too complicated, clunky.

Pros: Wrike provides a web-based platform that lets the whole team see the projects and tasks we have before us.

Cons: The interface is clunky. Multiple clicks are required for almost anything, and the views are not intuitive. Very difficult to get team adoption because ordinary users find it too complex.
We have also found the customer service lacking. We tried to solve a billing problem and it has taken five months. I have also seen community requests for features totally ignored, including the most obvious feature: being able to convert a task to a project. People write in about this every day but the developer team does not even reply in the community.
Finally, the ios application, while improving, is still subpar.

  • Reviewer Source 
  • Reviewed on 6/2/2020
Megan M.
Marketing Manager
Marketing & Advertising, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 19/3/2020

"Great collaboration tool with a few quirks"

Comments: Needed a way to reduce the number of emails for our team. We wanted to eliminate the need to think about the next step or the next reviewer, that is handled now with blueprints and workflows. It gives the designers more time to design and they spend less time managing getting feedback from other parties. There is a learning curve but it's still easier than trying to manage an entire department's projects in separate project plans or task lists.

Pros: This software allow me, as the marketing manager, to distribute work to my team and track progress. The workflows are awesome - allowing you to program the flow for approvals. You can review and suggest changes to creative easily within the platform and our designers use the InDesign plugin. I can record everything the team does- big projects to little tasks. I can set up blueprints for recurring projects so there is less work to set up a new project. There is a desktop app that makes it easy to keep track of open requests. We were able to create a marketing intake form for other departments to use to order new marketing projects, business cards, emails, etc and the form automatically assigns the work to the responsible person on the team.

Cons: There is a learning curve to using the program - especially to figure out the best way to view to-do lists. We are finding that customized dashboard are much better but they could still use some development work.

  • Reviewer Source 
  • Reviewed on 19/3/2020