15 years helping Irish businesses
choose better software

What Is Pipeline CRM?

Join the teams who've used Pipeline CRM to close $40 billion in sales and counting! Built with the heartbeat of America in mind (thats you), we kept things simple. From our promise to help small to mid sized teams win deals faster. To an easy-to-use cloud-based platform that syncs your team in real time. And a Smart Agenda that builds itself while there hard at work. Thats how you spend more time closing deals. And less time trying to. Its that simple. Really.

Who Uses Pipeline CRM?

SMBs with a sales team of 10+ who are into things like: a no-fluff, user-friendly CRM that helps segment leads, accurately forecast sales, and automate time sucking tasks.

Pipeline CRM Software - Sales Pipeline
Pipeline CRM Software - 2

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Reviews of Pipeline CRM

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.4
Features
4.0
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Pedro
Pedro
CEO in Portugal
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very intuitive and easy to use

5.0 2 months ago New

Pros:

It's indeed a simple platform, very suitable even for non-tech people

Cons:

It could have more possibilities to integrate with other solutions

Pipeline Response

2 months ago

Hi Pedro! Thank you so much for taking the time to review our product and submit some feedback about integrations. This is feedback many wonderful customers have surfaced, and we continue to expand our integrations library and capabilities. Thank you for being a Pipeline CRM customer!

Julie
Publisher in US
Publishing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Nice software but we grew out of it...

4.0 2 years ago

Comments: It's a generic CRM software that you can tailor to your own needs. In the end we needed a software that was specific for publishing.

Pros:

User-friendly and very easy to use. You can add all sorts of custom fields for your own reporting and tracking needs.

Cons:

No invoicing, no estimates/proposals, the multiple email only works with Gmail accounts, no online payments. It helps you keep track of people, but doesn't really help you bring in the $$$ once a sale has been made.

Larry
Larry
CFO in US
Verified LinkedIn User
Financial Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sales in our office is all about Volume

3.0 4 years ago

Comments: The program is really not completely intuitive. This has not hurt us as our questions get answered whenever they arise by their support team. We are more successful with our business because of this program.

Pros:

It could not be easier to load prospects. We signed up for a library card online. We select the type of businesses we want to pursue. We download spreadsheets of demographic information related to them. We upload those spreadsheets and start calling.

Cons:

I am certain that there are programs that provide more management tools. We simply are not that sophisticated with our sales efforts. If it is simply volume you seek, this is the right product. If you are looking for less effort and more management, pick again.

Pipeline Response

4 years ago

Hi Larry, thank you for writing a review. We value your feedback.

Jalia
HR Manager in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Automates everything!

5.0 4 months ago

Pros:

I like that you can set up your pipelines to track literally every facet of your business! We have them set up for employee tracking along with growing our business!

Cons:

If you accidentally drop people into the wrong column it will send them messages (depending on how you set it up) about the wrong thing and it sometimes duplicates opportunities for each contact and I don’t know why.

Pipeline Response

4 months ago

Hi Jalia! Thank you so much for taking your time to leave a review for Pipeline CRM. We're so happy to hear about your "pros" using our product! I am sorry to hear you experienced an issue with some duplicate deals. That sounds frustrating! Please feel free to reach out to us if you'd like some support on this issue: [email protected]

Michael
Michael
Business Development Manager in US
Verified LinkedIn User
Environmental Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Its not Salesforce, but it also won't bankrupt your small business

5.0 4 years ago

Comments: Overall, this was the solution my company needed. We had used Salesforce long before I was on staff, and it was too costly to keep using. When I was onboarded there was no CRM being used, and that had to change. Pipeline Deals gave us all the functionality we needed at a much much lower cost and barrier to entry.
Highly recommended.

Pros:

This is a very powerful CRM solution. As I was looking for solutions I came across quite a few that were reviewed by many sites. Pipeline Deals consistently was in the top tier of CRMs for SMB companies. I watched a few online demos and reviews before reaching out to their team. I was quickly assigned a representative that walked my team through a live demo and set us up with a POC trial. After our trial ended we signed up and were off. Setting up Pipeline Deals was quite easy, as the software can conform to your needs. Almost all fields are fully customizable, however this did take some getting used to, to see how changes were reflected as a whole in pipeline view. Overall, great product for a lot less than what Salesforce, Salesloft of Hubspot might run you.

Cons:

As a smaller company some of the integrations that other CRMs have were either missing or lacking. However, Pipeline Deals is getting better about innovation. One of my favorite shortcuts they rolled out was a LinkedIn plugin, this allowed for you to connect with somebody on linkedIn and in one click import them into your CRM. However, many times it would populate the fields with incorrect info or just generic info like where their company was headquartered instead of where that employee was actually located. Additionally, at times the APIs for some of these newer services would change, and then the features would not work.