Who Uses Fiix?

Fiix's CMMS software is the easiest way to plan, track, and optimize maintenance in manufacturing (discrete and process), oil and gas, utilities, construction, warehousing, distribution, and more.

What Is Fiix?

Fiix is the maintenance management platform that combines mobile asset management, work order, and parts management and supercharges it with the most open integration network & AI-driven insights. Fiix connects shop floor IoT solutions, parts suppliers, contractors, and corporate IT systems quickly and easily to improve the way physical assets and people interact and drive better business outcomes. Trusted by 2600+ companies to improve communication, asset health, & even sustainability.

Fiix Details

Fiix

https://www.fiixsoftware.com/

Founded 2008

Fiix Pricing Overview

Fiix has a free version and offers a free trial. Fiix paid version starts at US$40.00/month.

541402
541403
541404
541405
576812
Fiix video
Play
541402-thumb
541403-thumb
541404-thumb
541405-thumb
576812-thumb

Starting Price

US$40.00/month

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

Fiix Features

Asset Tracking Software
Activity Tracking
Audit Trail
Barcoding/RFID
Check-in/Check-out
Depreciation Management
Disposal Management
Location Tracking
Reservations Management
Asset Tracking
Billing & Invoicing
Commercial Properties
Inspection Management
Inventory Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Preventive Maintenance
Reporting/Analytics
Residential Properties
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
Calibration Management
Inventory Management
Key & Lock Management
Mobile Access
Preventive Maintenance
Service History Tracking
Technician Management
CMMS
Energy Management
Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
Commercial Properties
Equipment Management
Facility Scheduling
Fixed Asset Management
For Schools
Incident Management
Inspection Management
Inventory Control
Preventive Maintenance
Residential Properties
Room Scheduling
Space Management
Vendor Management
Visitor Management
Work Order Management
Asset Accounting
Asset Lifecycle Management
Audit Trail
Barcoding/RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Asset Tracking
Billing & Invoicing
Calibration Management
Inventory Management
Key & Lock Management
Mobile Access
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management
Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management
Benchmarking
Cost Tracking
Downtime Tracking
Historical Reporting
Performance Metrics
Quality Control
Real Time Reporting
Root Cause Analysis
Trend Analysis
Work Order Management
Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes/Estimates
Recurring Appointments
Routing
Scheduling
Work Order Creation

Fiix Reviews

Showing 5 of 326 reviews

Overall
4.5/5
Ease of Use
4.4/5
Customer Service
4.4/5
Features
4.3/5
Value for Money
4.4/5
Ewen L.
Freshwater Engineering Manager
Fishery, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/10/2017

"FIIX software was easy to setup and implement. My engineers have taken to it like a duck to water."

Comments: Have not failed an internal or external audit since it was installed.
Breakdowns have gone down since its implementation

Pros: Being able to track how many times an asset needs repairing
The ability to move assets from site to site
Seeing at a glance how each site is performing with regards to schedule maintenance and breakdowns
Keeping track of costs and parts being being used
Ease of each engineer preparing for task for the week ahead
Being able to run out reports for audits
Proving to auditors that each asset is being maintained in a timely manner
Software is constantly updated
Backup support is proactive and respond within a day every time

Cons: Not being able to change the dashboard colours

  • Reviewer Source 
  • Reviewed on 20/10/2017
Alex E.
Terminal Manager
Farming, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 11/3/2020

"Great way to track essential information in an age where large volumes of data need tracked."

Comments: I cant even begin to guess how much paper Fiix has saved me. It has allowed me to keep a much closer eye on equipment maintenance and best of all, things actually get recorded that they were completed. Excellent!

Pros: I like the inventory and cost tracking features, work order history and equipment information features. I love being able to store relevant documents or photos right with the asset that they belong with

Cons: I would like to see integrations with more suppliers, such as amazon business, mcmaster carr, or even the ability to integrate with other more local suppliers

  • Reviewer Source 
  • Reviewed on 11/3/2020
Steve D.
Maintenance Manager
Food Production, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 3/6/2020

"Fiix review 6-3-20"

Comments: pleasing just learning the system and getting things set up . This system was dropped in my lap with no other training so the problems i am having is probably from lack of knowledge.

Pros: it is very in depth on the asset side but a little hard to modify once the asset has been set up or to remove some things or change the description... Maybe from lack of knowledge of the system or access but still hard to modify changes to assets and equipment.

Cons: Hard to navigate through when setting up and making changes.

Vendor Response

by Fiix on 24/6/2020

Hi Steve. You may be interested in our complimentary online training webinars. There are 6 different courses, designed to onboard new team members using the Fiix CMMS, or to give existing users a refresher on the basics. The courses focus on broader product knowledge rather than specific implementations, and they're run by a live facilitator who can help answer your questions. You can view the course topics and sign up here:
https://helpdesk.fiixsoftware.com/hc/en-us/articles/360042583091-Online-Introductory-Training?_ga=2.44954532.1056544021.1592849192-91338968.1578424739

Additionally, your customer success manager will be in touch to make sure that you have all the resources you need to become a pro with your Fiix CMMS!

  • Reviewer Source 
  • Reviewed on 3/6/2020
Dennis P.
Maintenance Manager
Plastics, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    1/5
  • Features & Functionality
    4/5
  • Customer Support
    2/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 5/3/2020

"OH....FIIX!!!"

Comments: Overall the experience has been challenging. Migrating inventory data from one system to another was an epic failure. It ended up being useless data and all had to be re-entered.

Pros: Once configured, the reports are great. Design and setup for the reports is like rocket science.

Cons: All the date entry points must be opened by clicking on this little bitty drop down arrow. Work orders and PO's can only be sent to one single email address as opposed to the option to send to multiples.

Vendor Response

by Fiix on 24/6/2020

Hi Dennis. Thank you for your feedback. Your comments regarding our report builder have been heard loud and clear and the product team is working on an improved user experience to be rolled out in 2020. Your customer success manager will be in touch to review these upcoming changes with you and address your other concerns.

  • Reviewer Source 
  • Reviewed on 5/3/2020
Keith G.
Site Manager
Oil & Energy, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    5/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 26/5/2020

"Fiix"

Comments: I like Fiix. THe best advice to give is to fully establish your program and assets before trying to implement piecemeal. Changing assets can be difficult and sometimes the entire asset history can be lost.

Pros: The software is very customizable but needs to be setup from the beginning of use. Record keeping is very robust.

Cons: Online access. This feature slows the system down during times of low bandwidth. Occasionally mundane tasks can take much longer when uploads and downloads are slow.

Vendor Response

by Fiix on 26/6/2020

Hi Keith. Thank you for sharing your getting started advice for other Fiix users. We completely agree with you that planning and project management is key for successful implementation.

With respect to your concern about low bandwidth, if you're using our mobile app, there is an offline mode feature to ensure you can continue working even when your internet connection is unstable. Your customer success manager will be in touch to learn more about your particular situation and troubleshoot this with you so you can get your work done faster!

  • Reviewer Source 
  • Reviewed on 26/5/2020