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What Is Fiix?

Fiix's cloud-based CMMS software is the easiest way to plan, track, and optimize maintenance. Fiix partners with you to organize assets and inventory, manage work, connect to business systems, and make data-driven decisions. Use customizable dashboards to see all your work, parts, costs, schedules, and KPIs in one place with just a few clicks. Our technician-focused desktop and mobile apps help you create, schedule, prioritize, and be notified of tasks from anywhere—even when offline.

Who Uses Fiix?

Fiix's CMMS software is the easiest way to plan, track, and optimize maintenance in manufacturing (discrete and process), oil and gas, utilities, construction, warehousing, distribution, and more.

Where can Fiix be deployed?

Cloud-based
On-premise

About the vendor

  • Rockwell Automation
  • Located in Milwaukee, US
  • Founded in 1903

Fiix support

  • Phone Support
  • Chat

Countries available

Albania, Algeria, American Samoa, Andorra, Angola and 214 others

Languages

Danish, English, French, German, Polish and 3 others

Fiix pricing

Starting Price:

US$45.00/month
  • Yes, has free trial
  • Yes, has free version

Fiix has a free version and offers a free trial. Fiix paid version starts at US$45.00/month.

Pricing plans get a free trial

About the vendor

  • Rockwell Automation
  • Located in Milwaukee, US
  • Founded in 1903

Fiix support

  • Phone Support
  • Chat

Countries available

Albania, Algeria, American Samoa, Andorra, Angola and 214 others

Languages

Danish, English, French, German, Polish and 3 others

Fiix videos and images

Fiix Software - Technicians profile
Fiix Software - Dashboard
Fiix Software - Calendar
Fiix Software - Add sites
Fiix Software - Add assets
View 6 more
Fiix video
Fiix Software - Technicians profile
Fiix Software - Dashboard
Fiix Software - Calendar
Fiix Software - Add sites
Fiix Software - Add assets

Features of Fiix

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Images
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Calendar Management
  • Calibration Management
  • Check-in/Check-out
  • Compliance Management
  • Cost Tracking
  • Customisable Reports
  • Data Visualisation
  • Downtime Tracking
  • Electronic Signature
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Fixed Asset Management
  • For Airlines
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Job Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Parts Management
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Real-Time Data
  • Real-Time Monitoring
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Root Cause Analysis
  • Scheduling
  • Service History
  • Status Tracking
  • Technician Management
  • Third-Party Integrations
  • User Management
  • Vehicle Information
  • Vendor Management
  • Warranty Tracking
  • Work Order Management

Fiix Alternatives

CMMS/CAFM maintenance and asset management software for asset maintenance, estates and facilities professionals.
MPulse provides CMMS solutions to optimize maintenance operations for mid to large-scale organizations across various industries.
Database-centric suite of products designed to facilitate distribution of print, electronic, CD, and mobile catalogs.
MEX CMMS will elevate productivity, minimise downtime, & optimise your maintenance workflow to bring you savings & increased efficiency
Browser-based property and asset management software providing integrated, comprehensive management and accounting.
Providing estimating, shop management, technical information and CRM solutions to the aftermarket since 1989.
ERP solution that assists businesses with project management, order management, commodity tracking, supply chain planning, and more.
Eptura Asset automate maintenance, track equipment, and optimize asset use.
Verizon Connect's fleet management software for small to medium-sized businesses with fleet sizes of 5 or more vehicles.

Reviews of Fiix

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.4
Features
4.2
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jonathan
Jonathan
Plant Manager in US
Verified LinkedIn User
Mining & Metals, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

High Versatile

5.0 4 years ago

Comments: Really help develop a culture based around preventative maintenance instead of reactive maintenance.

Pros:

Mobile app is very user friendly, The ability to pick an chose what information you want your team to access and use, Great tech support

Cons:

The mobile app lacks in features such as parts entering on the fly when in the field.

Alternatives Considered: UpKeep

Reasons for Switching to Fiix: Many more functions available such as parts tracking at that time

Ryan
HVAC Department Lead in US
Construction, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

This will carry us through scaling up

5.0 4 years ago

Comments: I generally love the platform and its capacity/depth for our assets. This will likely be moved over into our other departments (Machinery, Construction) as I finish developing and implementing this for our HVAC PM department.

Pros:

I love the cross-integration between my field technicians, accounting, and warehousing. My equipment has all of the attached parts information that relates back to my warehouse as we consume materials and notifies my accounting and warehousing teams when we're below our required threshold. This is incredible software, it's able to keep all of our invoicing together and associate it with a track record of each part's purchasing history and cost over time. Very excited to use this to its fullest.

Cons:

There are some things that would be nice for the initialization phase of creating all of the assets, namely that "save and create another" asset should carry over much of the prior item's data. For those of us without a csv to upload into Fiix, it seems easiest to go through each plant by asset type, so much of the data stays the same from asset to asset, until that type is finished. Often times, I ended up going back through to double check my new assets before moving on to creating the next new type of asset (i.e. AHU to RTU to MAU, etc. ). Also, it would be nice to have a standard daily report that can include a technician's work from the day, including the actual photos uploaded by them, and have it sent to a set list of email addresses.

Dennis
Maintenance Manager in US
Plastics, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

OH....FIIX!!!

3.0 5 years ago

Comments: Overall the experience has been challenging. Migrating inventory data from one system to another was an epic failure. It ended up being useless data and all had to be re-entered.

Pros:

Once configured, the reports are great. Design and setup for the reports is like rocket science.

Cons:

All the date entry points must be opened by clicking on this little bitty drop down arrow. Work orders and PO's can only be sent to one single email address as opposed to the option to send to multiples.

Alternatives Considered: Asset Essentials

Rockwell Automation Response

4 years ago

Hi Dennis. Thank you for your feedback. Your comments regarding our report builder have been heard loud and clear and the product team is working on an improved user experience to be rolled out in 2020. Your customer success manager will be in touch to review these upcoming changes with you and address your other concerns.

Susan
Project Manager in Australia
Architecture & Planning, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

My Experience With Fiix

5.0 2 months ago

Pros:

Fiix offers great CMMS features and makes maintenance planning, reporting, and tracking easy.

Cons:

All the features of Fiix work smoothly and no issues.

Aaron
Manufacturing Engineer in US
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

14 months into FIIX use

4.0 4 years ago

Comments: Overall experience, we received a product we could quickly and easily fill but then with further review most of that info needs to change and be improved. Once again I think the software needs a bit more standard structure for initial asset inputs. I think an onsite installer with more practical manufacturing environment would have also helped. One example, we were told to set each PM completion time to 10% of PM frequency which is basically impossible in our field. A Monthly PM only allows 3 days to complete when all Maintenance teams would expect to be compliant to complete PM at anytime within the 30 days in each month.

Pros:

The open architecture and ease of adding assets and PMs

Cons:

The same as what we originally liked. The open architecture allows users to create assets without much of the info needed within a PM system. Asset creation should be more structured and then allow additional inputs for special info but asset should require info about model serial number purchase and current cost. Since we began the entries without this info, I can add it later but info won't be standard for all assets unless I remove each and add back once I determine all info needed for each. It was nice not to need this info in beginning but makes the product I have less useful that it would have been if we were forced to add this standard information from the begining

Alternatives Considered: MPulse, Eptura Asset, SyteLine and eMaint CMMS

Reasons for Switching to Fiix: Two sister plants recently began using this software and the hope was to be able to put all plants under one umbrella