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What Is Fiix?
Fiix's cloud-based CMMS software is the easiest way to plan, track, and optimize maintenance. Fiix partners with you to organize assets and inventory, manage work, connect to business systems, and make data-driven decisions. Use customizable dashboards to see all your work, parts, costs, schedules, and KPIs in one place with just a few clicks. Our technician-focused desktop and mobile apps help you create, schedule, prioritize, and be notified of tasks from anywhere—even when offline.
Who Uses Fiix?
Fiix's CMMS software is the easiest way to plan, track, and optimize maintenance in manufacturing (discrete and process), oil and gas, utilities, construction, warehousing, distribution, and more.
Where can Fiix be deployed?
About the vendor
- Rockwell Automation
- Located in Milwaukee, US
- Founded in 1903
Fiix support
- Phone Support
- Chat
Fiix pricing
Starting Price:
- Yes, has free trial
- Yes, has free version
Fiix has a free version and offers a free trial. Fiix paid version starts at US$45.00/month.
Pricing plans get a free trialAbout the vendor
- Rockwell Automation
- Located in Milwaukee, US
- Founded in 1903
Fiix support
- Phone Support
- Chat
Fiix videos and images
Features of Fiix
Reviews of Fiix
High Versatile
Comments: Really help develop a culture based around preventative maintenance instead of reactive maintenance.
Pros:
Mobile app is very user friendly, The ability to pick an chose what information you want your team to access and use, Great tech support
Cons:
The mobile app lacks in features such as parts entering on the fly when in the field.
Alternatives Considered: UpKeep
Reasons for Switching to Fiix: Many more functions available such as parts tracking at that time
This will carry us through scaling up
Comments: I generally love the platform and its capacity/depth for our assets. This will likely be moved over into our other departments (Machinery, Construction) as I finish developing and implementing this for our HVAC PM department.
Pros:
I love the cross-integration between my field technicians, accounting, and warehousing. My equipment has all of the attached parts information that relates back to my warehouse as we consume materials and notifies my accounting and warehousing teams when we're below our required threshold. This is incredible software, it's able to keep all of our invoicing together and associate it with a track record of each part's purchasing history and cost over time. Very excited to use this to its fullest.
Cons:
There are some things that would be nice for the initialization phase of creating all of the assets, namely that "save and create another" asset should carry over much of the prior item's data. For those of us without a csv to upload into Fiix, it seems easiest to go through each plant by asset type, so much of the data stays the same from asset to asset, until that type is finished. Often times, I ended up going back through to double check my new assets before moving on to creating the next new type of asset (i.e. AHU to RTU to MAU, etc. ). Also, it would be nice to have a standard daily report that can include a technician's work from the day, including the actual photos uploaded by them, and have it sent to a set list of email addresses.
OH....FIIX!!!
Comments: Overall the experience has been challenging. Migrating inventory data from one system to another was an epic failure. It ended up being useless data and all had to be re-entered.
Pros:
Once configured, the reports are great. Design and setup for the reports is like rocket science.
Cons:
All the date entry points must be opened by clicking on this little bitty drop down arrow. Work orders and PO's can only be sent to one single email address as opposed to the option to send to multiples.
Alternatives Considered: Asset Essentials
Rockwell Automation Response
4 years ago
Hi Dennis. Thank you for your feedback. Your comments regarding our report builder have been heard loud and clear and the product team is working on an improved user experience to be rolled out in 2020. Your customer success manager will be in touch to review these upcoming changes with you and address your other concerns.
My Experience With Fiix
Pros:
Fiix offers great CMMS features and makes maintenance planning, reporting, and tracking easy.
Cons:
All the features of Fiix work smoothly and no issues.
14 months into FIIX use
Comments: Overall experience, we received a product we could quickly and easily fill but then with further review most of that info needs to change and be improved. Once again I think the software needs a bit more standard structure for initial asset inputs. I think an onsite installer with more practical manufacturing environment would have also helped. One example, we were told to set each PM completion time to 10% of PM frequency which is basically impossible in our field. A Monthly PM only allows 3 days to complete when all Maintenance teams would expect to be compliant to complete PM at anytime within the 30 days in each month.
Pros:
The open architecture and ease of adding assets and PMs
Cons:
The same as what we originally liked. The open architecture allows users to create assets without much of the info needed within a PM system. Asset creation should be more structured and then allow additional inputs for special info but asset should require info about model serial number purchase and current cost. Since we began the entries without this info, I can add it later but info won't be standard for all assets unless I remove each and add back once I determine all info needed for each. It was nice not to need this info in beginning but makes the product I have less useful that it would have been if we were forced to add this standard information from the begining
Alternatives Considered: MPulse, Eptura Asset, SyteLine and eMaint CMMS
Reasons for Switching to Fiix: Two sister plants recently began using this software and the hope was to be able to put all plants under one umbrella