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BestNotes
What Is BestNotes?
BestNotes is a cloud based EHR and CRM purpose built for behavioral and addiction treatment. Special focus on compliance documentation, marketing/admissions and outcome measures. Billing, fully customizable notes, scheduling, telehealth, e-prescribe, e-MAR, lab results, patient portal, HR, appointment reminders, administrative tools and more included! For over 20 years, users have enjoyed no upfront fees, month-to-month contract, unlimited training and support, for one low monthly price.
Who Uses BestNotes?
Behavioral Health Organization Drug Treatment including: detox, residential, intensive outpatient and after care. Therapeutic Boarding Schools Psychiatrist Mental Health Professional
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BestNotes
Reviews of BestNotes

It does what it needs to
Pros:
They give you a lot of features you need for scheduling and client management in a secure place.
Cons:
It is definitely not pretty. You would think that something that has been around for a while would have a better user interface. There is also a huge learning curve for all of our Therapist and other users.
BestNotes is good overall
Comments: My overall experience has been good, except the times when things get closed without saving.
Pros:
Once you learn the system it is easy to use. I like that you can customize your dashboard.
Cons:
Therapy notes to not automatically save and if a note is accidentally closed you lose everything. Also, as a therapist I would like to have a separate master treatment plan, not combined with other service MTP.
BestNotes Review
Pros:
I like that things auto-populate, it makes completing documentation more easier and more efficient.
Cons:
It's not very user friendly. I don't like that I can't delete documents that are uploaded into a clients file.
BestNotes gets the job done.
Comments: My experience was good over all. It did what it needed to do for our staff.
Pros:
BestNotes is organizational and easy to follow.
Cons:
BestNotes seemed to never be updated looks wise.
best notes
Comments: It is the best software I have used so far.
Pros:
I love the calendar and some of the formatting. I have been able to navigate forms and the med clinical tab fairly easily.
Cons:
I don't like when the program experiences glitches but this is universal to all software.