18 years helping Irish businesses
choose better software

What Is BestNotes?

BestNotes is a cloud based EHR and CRM purpose built for behavioral and addiction treatment. Special focus on compliance documentation, marketing/admissions and outcome measures. Billing, fully customizable notes, scheduling, telehealth, e-prescribe, e-MAR, lab results, patient portal, HR, appointment reminders, administrative tools and more included! For over 20 years, users have enjoyed no upfront fees, month-to-month contract, unlimited training and support, for one low monthly price.

Who Uses BestNotes?

Behavioral Health Organization Drug Treatment including: detox, residential, intensive outpatient and after care. Therapeutic Boarding Schools Psychiatrist Mental Health Professional

Not sure about BestNotes? Compare with a popular alternative

BestNotes

BestNotes

4.5 (152)
US$57.00
month
Free version
Free trial
62
6
4.4 (152)
4.5 (152)
4.6 (152)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$12.50
month
Free version
Free trial
36
2
4.6 (104)
4.5 (104)
4.5 (104)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to BestNotes

TopNotepad
Top rated features
Billing & Invoicing
Invoice Creation
Online Invoicing
Kipu
Top rated features
Charting
EMR/EHR
HIPAA Compliant
ZenCharts
Top rated features
Compliance Tracking
E-Prescribing
Initial Assessments
AdvancedMD for Mental Health
Top rated features
Appointment Scheduling
E-Prescribing
Medical Billing
ClinicTracker
Top rated features
Appointment Scheduling
For Mental/Behavioral Health
Remittance Advice
Zoobook EHR
Top rated features
Appointment Scheduling
Charting
HIPAA Compliant
Tebra
Top rated features
Appointment Scheduling
HIPAA Compliant
Patient Records Management
ICANotes
Top rated features
Confirmations/Reminders
EMR/EHR
HIPAA Compliant
Alleva
Top rated features
Charting
Document Management
HIPAA Compliant

Reviews of BestNotes

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.6
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
59%
4
31%
3
9%
2
1%
Chari
Chari
Office Manager in US
Verified LinkedIn User
Facilities Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

It does what it needs to

4.0 6 years ago

Pros:

They give you a lot of features you need for scheduling and client management in a secure place.

Cons:

It is definitely not pretty. You would think that something that has been around for a while would have a better user interface. There is also a huge learning curve for all of our Therapist and other users.

Misty
Mental Health Clinician in US
Mental Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

BestNotes is good overall

4.0 4 weeks ago New

Comments: My overall experience has been good, except the times when things get closed without saving.

Pros:

Once you learn the system it is easy to use. I like that you can customize your dashboard.

Cons:

Therapy notes to not automatically save and if a note is accidentally closed you lose everything. Also, as a therapist I would like to have a separate master treatment plan, not combined with other service MTP.

Jenna
Clinical Intern Therapist in US
Mental Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

BestNotes Review

3.0 4 weeks ago New

Pros:

I like that things auto-populate, it makes completing documentation more easier and more efficient.

Cons:

It's not very user friendly. I don't like that I can't delete documents that are uploaded into a clients file.

Verified Reviewer
Verified LinkedIn User
Mental Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

BestNotes gets the job done.

5.0 3 months ago

Comments: My experience was good over all. It did what it needed to do for our staff.

Pros:

BestNotes is organizational and easy to follow.

Cons:

BestNotes seemed to never be updated looks wise.

Stephanie
Clinician in US
Mental Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

best notes

4.0 4 weeks ago New

Comments: It is the best software I have used so far.

Pros:

I love the calendar and some of the formatting. I have been able to navigate forms and the med clinical tab fairly easily.

Cons:

I don't like when the program experiences glitches but this is universal to all software.