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What Is Webex Suite?

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads – Webex Suite brings together Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one collaboration experience to maximize productivity and teamwork. With a variety of collaboration features, Webex Suite helps bridge the gap between office and remote workers, remove language barriers, and overcome time zone differences. Enjoy the flexibility to work from anywhere and to keep teams focused and engaged with unified, intuitive experiences and integrated AI across the entire suite.

All workloads in the Webex Suite can be managed via the single-pane-of-glass administration portal, Control Hub. It also allows you to protect your teams’ data and privacy with enterprise-grade security built in from the ground up.

Who Uses Webex Suite?

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in.

Webex Suite Software - Webex message highlights
Webex Suite Software - Webex meetings

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Reviews of Webex Suite

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.2
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Angela
Angela
Founder in US
Verified LinkedIn User
E-Learning, Self Employed
Used the Software for: 1+ year
Reviewer Source

My Experience with Webex

4.0 5 months ago

Comments: Webex is a good tool for video conferencing and calling. I especially like the software's group and room capabilities.

Pros:

Webex does not lag like Zoom, and the conferences are much clearer.

Cons:

Having used both Zoom and Webex, Webex is not as user-friendly as Zoom conferences.

Destiny
Desktop Support Technician in US
Construction, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Convenient!

5.0 last month New

Comments: After the initial configuration, WebEx has allowed our company to connect easily with customers and potential clients.

Pros:

WebEx makes things a lot easier for end users. Our company utilizes the Teams add-in and the mobile app every day. It's very convenient to be able to take calls on the go, whether on a laptop or mobile device.

Cons:

It took some time to get accustomed to the admin portal.

Leah
Study Coordinator in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Webex Review by Study Coordinator

3.0 last month New

Comments: I am a study coordinator and I use Webex 1-2x a month for different meetings/trainings with sponsors located around the US.

Pros:

Webex allows me to send invitations and meet with people remotely.

Cons:

We have had some issues with Webex being offered in a browser or for download. Sometimes different accounts can make it hard for individuals to join meetings.

Viviana
Production supervisor Engineer in Chile
Paper & Forest Products, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Webex Unifies Global Operations

4.0 2 months ago

Comments: Using Webex Suite, we have completely restructured our internal communications while maintaining close ties between our production facilities, our forest operations, and administrative offices. We have found our primary means of communication, be it planned meetings or ad hoc consultation, to be the reliability and robust feature set of the platform.

Pros:

Our remote forest operations depend on video quality, so the software excels at giving you this with adaptive bandwidth management. The intelligent background noise suppression and powerful meeting recording tools (with automatic transcription abilities) there have helped improve our communication efficiency hastily.

Cons:

Calendar integrations tend to sync up with the mobile app occasionally. It could be more intuitive management of the conference room. More flexible layout options for multiple video feeds could possibly be custom.

Nicolas
Gte. Infraestructura y comunicaciones in Argentina
Food Production, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Webex Colaboration tool

4.0 2 months ago New

Comments: It a strong tool thats has a lot of features for meetings, better than any other on that,

Pros:

It has a very good integration with fixed telephony and videoconferences.

Cons:

The IA features are still being deployed, all other tools has done it yet

Kyle
AV Technician in Canada
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Webex Review

5.0 4 weeks ago New

Comments: Webex is always extremely reliable and is an essential tool for my team and I to effectively communicate. This is of utmost importance since we are mostly work from home.

Pros:

Easy to find people, cool messaging features, and the call reliability.

Cons:

Sharing a PowerPoint presentation within a call can be tricky.

Lana
Electrical Engineer in US
Civil Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Nicest and grandest choice for hosting webinars.

5.0 last month New

Comments: Superb and very awesome to host webinars with unlimited number of attendees.

Pros:

Fascinating with hosting webinars with large number of attendees.

Cons:

Amazing with hosting webinar and cannot complain.

Brenda
Service Program Manager in Canada
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Webex Suite Yesterday, Today & Tomorrow

5.0 last week New

Comments: Overall it makes remote work seamless and allows collaboration to occur at anytime from any place.

Pros:

easy to use and navigate even for beginners or those who are not tech saavy. The built in meeting scheduler, the ability to record meetings, and usage of the app makes it super convenient to work in this hybrid world.

Cons:

occasionally I have experienced audio issues either during a call or if I have previously been using another platform.

Nivesh
Network Engineer in US
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Webex Suite-2025

5.0 2 weeks ago New

Comments: Screen sharing, enhanced security features, intuitive UI & better video & audio features put the Webex Suite at the apex.

Pros:

1. Crystal clear video quality. 2. Reasonable pricing comparatively. 3. Better security with advanced technology.

Cons:

1. Less features compared to other platforms.

Chad
Customer success in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy team collaboration.

5.0 6 days ago New

Comments: Webex suite simplifies work for secretaries because while hosting an online meeting the minutes can be taken by recording.

Pros:

I'm very pleased with webex suite because it provides a secure and safe room for online interaction/communication between teammates, it's effortless, and allows instant messaging and web meetings

Cons:

Occasionally it's slow, audio and video calls drop off.

Ahmed
Human Resources Manager in US
Import & Export, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Webex Suite Has Excellent Features and Capabilities

5.0 4 months ago

Comments: My overall experience with Webex Suite is incredible. It has been an easy to use tool.

Pros:

This is an impressive and easy to use solution that boosts unified communications. I like the powerful capabilities of Webex Suite. Webex Suite enhances collaboration at our workplace.

Cons:

I have zero dislikes for Webex Suite. Webex Suite makes collaboration and communications easier for us.

Ian Christian
Associate Manager in Philippines
Consumer Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Webex Suite, suits you!

5.0 3 months ago

Comments: It was superb! This leads us to a better action plan.

Pros:

It is the best work at home partner. We can engage and collaborate to the whole team with this application

Cons:

Maybe a suggestion, I would like to have more option for background.

Avash
RA in US
Health, Wellness & Fitness, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Webinars with HQ Audio

5.0 3 months ago

Comments: Our group uses Webex for weekly meetings and other general meetings. So far we have been enjoying it and I highly recommend it.

Pros:

So far, we have been enjoying it because the quality of the audio is better than what I can get from other web meeting software like Google Meet. Also, I can easily see verified users from general email users so in large meetings, I can easily recognize if someone is from our company or not. It is important because our company has a lot of employees.

Cons:

A lot of people think webinars are Zoom or Google Meet and aren't familiar with Webex. When we are hosting a big online event with public participation, we receive queries about this all the time. I wish the Webex team had worked more on branding and marketing to make many people aware but this is not a problem with software or functionality so it is not a big deal.

Yazan
Sr Collaboration Engineer in Saudi Arabia
Computer Networking, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

webex best meeting platform

5.0 9 months ago

Comments: very good experience I prefer webex rather than zoom or Microsoft teams

Pros:

video conferencing screen sharing control remote desktop with copy/paste feature noise cancellation for background noise and background speech

Cons:

sometimes they change the GUI which make it harder to user/ not very user friendly

Oscar
Senior Commissions Data Analyst in Portugal
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Webex a tool any company must use.

5.0 4 months ago

Comments: the webex suite is really good, it has many instances to use for collaboration and in the enterprise level has a lot to offer, specially for really complex organizations. with different geographical locations.

Pros:

I like that the tools enable us to perform many actions in an efficient way, the Webex space for meetings, calls integrated with outlook calendar makes everything more organized, the details on the events platform of Webex where you can print tickets or use it as a Streaming platform for webinars is awesome.

Cons:

I think the trainings in their WebEx training website should be more didactic, and that the test should be aligned with the content trained.

Duncan
Solution Engineer in Kenya
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Top-Tier Corporate Solution for Audio/Video Meetings and Messaging

5.0 5 months ago

Comments: My overall experience has been great. I have managed to interact with many of the great features. The solution performance has been great in terms of reliability even with bandwidth constraints.

Pros:

I loved the seamless integration with email platforms we use in our organization. The interoperability with other conferencing platforms from other vendors e.g Microsoft Teams, Google Meet, or Zoom meeting.

Cons:

Sometimes google calendar meetings did not load correctly.

Aaron
Sales and Inventory Analyst in US
Consumer Goods, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Webex has all the capabilities you could desire!

4.0 3 months ago

Comments: Webex Suite is a strong choice for enterprises, especially those prioritizing security, collaboration features, and video quality. It’s packed with robust tools for managing large meetings, training sessions, and projects, but its complexity and pricing might be overkill for small teams or occasional users. Overall, we are very satisfied!

Pros:

We feel Webex’s video and audio quality is among the best. Even in lower bandwidth environments, Webex offers clear audio, minimized lag, and a generally stable connection. Webex’s whiteboarding tools, real-time annotation, and screen sharing make it easy for teams to brainstorm and work together. Additionally, its breakout room capabilities allow smaller team discussions within larger meetings, which is ideal for training and brainstorming sessions.

Cons:

Webex can demand significant system resources, which can be challenging for users with older devices or low-speed internet. Some users report delays in loading and occasional freezing, especially during video conferencing.

Moses
Customer Service Representative in US
Oil & Energy, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Effective team collaboration and communication solution.

5.0 4 months ago

Comments: Enhance my team collaboration and communication regardless of the location. My user experience with Webex Suite has been top-notch.

Pros:

Webex Suite is very user-friendly and easy to use. I like the screen sharing, robust security features that enhance data privacy and governance, intuitive UI, and high-quality video and audio features that does magic during meetings and video conference. The customer support has been very helpful and proactive I highly appreciate their support.

Cons:

Webex Suite does not work perfectly when there is internet issues. Nevertheless I highly appreciate capabilities of this tool.

Gibran
Director of Quality in US
Machinery, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Cisco Webex Suite: Comprehensive Collaboration and Communication Tools

5.0 5 months ago

Comments: The Cisco Webex Suite is a powerful and versatile collaboration tool suitable for a wide range of business needs. Its strengths in security, integration, and scalability make it a solid choice for many organizations.

Pros:

Collaboration Tools: Features like file sharing, whiteboarding, and real-time document collaboration enhance productivity and teamwork during meetings and project discussions.

Cons:

Mobile App Limitations: Although the mobile app is functional, it may lack some features found in the desktop version, which can limit its usability for users on the go.

Mercy
Account Executive in US
Automotive, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Simple conferencing tool

5.0 8 months ago

Pros:

User friendly and simple to use Great quality video Screen sharing is very simple

Cons:

As of now i have not discovered sny dislikes with webex

Vince
IT Director in US
Textiles, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Webex helps us connect with the world

5.0 8 months ago

Comments: Using Webex for years, I have figured out all the little tricks to making it useful no matter where I am at.

Pros:

The interface is very familiar and easy to use. For both desktop and mobile users it's easy to create and hold meetings anywhere.

Cons:

Sometimes when doing screen sharing, with multiple monitors it can be difficult to select the right thing to share.

shamsher
Vertical Head Telecom in India
Computer & Network Security, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Webex Suite Use

5.0 6 months ago

Pros:

Webex Suite easy to use and easy integrate with Office 365

Cons:

Nothing webex meeting good and easy to use for everyone.

Britney
Britney
Instructional Designer in US
Verified LinkedIn User
Insurance, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Must needed tool for Training

5.0 last year

Comments: Overall, I am a huge fan and my job relies heavily on this application. Even with some of the pros ive listed, there are workarounds to fix the issue.

Pros:

I have used this tool for over 5 years and its something I use every day for work. Its great for training classes, remote or onsite in a classroom. It keeps the class engaged, they can share screens and learn from hands on practices, and can work together in smaller groups which is great for learning activities. The whiteboard feature is helpful for notes and announcements, keeping the class on track. And everything from the session can be saved for later review or to send to a learner that was absent. Everyone is on the same call and it makes it easy for the trainer to watch participation levels and call on learners to read or answer questions. Its a must need for corporate training. The trainer can even share a view of their webex to demo how it works and what fucntions are available to use.

Cons:

For those who have little to no computer experience, it can be difficult for them to navigate and understand what buttons do what, especially when taking control and screen sharing. Breakout sessions can be finicky because they will mess up if the users arent dialed in correctly or if the call drops from the host.

Cody
HR Generalist in US
Apparel & Fashion, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

WebEx Review

5.0 4 months ago

Comments: My experience personally was pretty good. I can't complain with it considering it's all that was available at the time My company used this product.

Pros:

It was easy to have a conference with other HR managers in the company without having to all meet across the world.

Cons:

Some features are more limited than Microsoft Teams or Zoom.

Kunnath
ASE in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

WebEx events review detail .

4.0 11 months ago

Comments: Very good experience with the scheduling, attendee management, mobile access and user guide of the WebEx events in our company.

Pros:

The WebEx events have lot of user friendly features. I like the attendee management feature because it has seamless experience with managing the questions during meetings or events.

Cons:

The UI of the WebEx events are not very much friendly. The ticketing system is not very much manageable. The integration of zendesk is very useful in ticketing.