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What Is DealerCenter?

Serving over 22,000 dealers, DealerCenter is the top-rated dealer management solution in the industry. DealerCenter centralizes your entire operation, making it easy to manage your dealership. Whether cash deals, Buy Here Pay Here or outside finance, DealerCenter has all the contracts and paperwork you need to get deals done quickly and accurately. DealerCenter also offers hosted websites, complete CRM, credit reports, auction run lists, powerful mobile solution and much more!

Who Uses DealerCenter?

The independent used car dealer who is looking for top notch dealer management system functionalities at the most competitive price in the market.

DealerCenter Software - DealerCenter Home Page

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Reviews of DealerCenter

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
4.9
Features
4.8
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Brandon Michel
Brandon Michel
Founder/Consultant/Trainer in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

A product is as good as the people representing it. I've had a few DMS, DC's is the best why, Lina.

5.0 6 years ago

Comments: Anyone can set up a auto dealership and have it operational and effective in a week.

Pros:

Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.

Cons:

The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.

Rob
General Manager in US
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The best one stop software shop in the industry

5.0 4 months ago

Comments: 10/10

Pros:

I have been using DealerCenter for years now at several different car dealerships. I work as a consultant, and the first thing I always do when I come to a new shop is get everything switched to DealerCenter. They are truly the best one stop shop in the industry and allow me to have seamless processes. Their DMS is probably the best I have ever used, allowing me to submit to all my lenders (including RouteOne and DealerTrack lenders) in one spot as opposed to having to run my business from multiple platforms. I also have been able to save these dealerships a lot of money by switching them from 700 credit to DealerCenter for their credit pulls. Easily the most affordable in the industry. Bravo DealerCenter! And thank you [sensitive content hidden] for all you do! You are an invaluable asset to my business.

Cons:

I wish they had more lender options for Arkansas

Michelle
General Manager in US
Automotive, Self Employed
Used the Software for: 6-12 months
Reviewer Source

The only all in one solution in the industry!

5.0 2 months ago

Pros:

We used to use DealerCarSearch, Frazer and 700 credit before we found out about DealerCenter. DealerCarSearch and Frazer try to say they integrate together as a website and DMS solution, but that couldn't be further from the truth. DealerCenter is the real deal and the only all in one solution we have come across in the industry. The seamless DMS to website integration, the CRM for tracking our leads, all of our paperwork, and we can submit deals to Westlake and Western, but also United Auto Credit through their RouteOne integration. Not to mention, when you actually add up what you are spending with DealerCarSearch, Frazer, and 700 credit, DealerCenter is significantly more affordable and has way more to offer. If you are an independent dealership, you NEED to use DealerCenter!

Cons:

My favorite rep got promoted and I'm going to miss her :(

Josh
Dealership Owner in US
Automotive, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

DealerCenter Use

3.0 3 years ago

Comments: All in all for the price it seems like a fair value. There are certainly more sophisticated and better systems out there. After its all said and done I wish I would have spent the money to get a better quality system. The bare bones of the system is Ok but to get all the nice features there is upcharge after up charge.

Pros:

It was turn key and it was up and running was not much down time.

Cons:

Its really slow, and clunky, When there is an issue often times its not a quick solution.

fayez
Sales & Finance Manager in US
Automotive, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Wow! Great product, and My rep Laura is awesome!

5.0 last month New

Comments: Amazing! Will continue to use it till the end of time haha

Pros:

Wow, Love this program! We use it at our smaller dealership and it is so user friendly. It is extremely easy to run deals to 5 lenders at one time to get the best approval for your customers, the support is really great too. We just got an awesome new rep named Laura and wow, she is great. Shes so patient, calm, imformative and always looking out for our best interest. Her background working for a dealership like ours really makes me feel like she understands our struggles and stress. Highly recommend dealercenter and Laura. Keep it up guys :)

Cons:

Sometimes it can get buggy, but I've realized a lot of times it ends up being my own fault as I tend to move way to quickly through things and dont double check my work!