DuxWare

by Medical Practice Software

Who Uses DuxWare?

Our clients vary from single and multi provider clinics to billing services with hundreds of providers. All of our medical practice clients receive the same level of attention regardless of size.

What Is DuxWare?

DuxWare, Cloud Based Practice Management, EHR and RCM. Our users have grown with us for over 28 years enabling us to make DuxWare perfect for their practices. Perfect because DuxWare allows them to move efficiently through their daily routine in clinics large and small. Perfect because, at the end of the day, the PROVIDERS GET PAID. Why? DuxWare gets it right and our support team has been in your shoes. Call us to become part of the DuxWare family today!

DuxWare Details

Medical Practice Software

http://www.duxware.com

Founded 1991

DuxWare Pricing Overview

DuxWare does not have a free version and does not offer a free trial.

DuxWare video
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Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Documentation

Support

Business Hours

Online

DuxWare Features

  • Adjustor Management
  • Case Management
  • Claim Resolution Tracking
  • Co-Pay & Deductible Tracking
  • Compliance Management
  • Customer Management
  • Electronic Claims
  • Forms Management
  • Paper-Based Claims
  • Payor Management
  • Policy Administration

View full list of Claims Processing Software

  • Claims Processing
  • Claims Scrubbing
  • Code & Charge Entry
  • Compliance Tracking
  • Customisable Dashboard
  • Dunning Management
  • Insurance Verification
  • Invoice History
  • Practice Management
  • Quotes/Estimates
  • Remittance Advice

View full list of Medical Billing Software

  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling

View full list of Medical Practice Management Software

DuxWare Alternatives

More DuxWare alternatives

DuxWare Reviews

Showing 5 of 68 reviews

Overall
4.9/5
Ease of Use
4.8/5
Customer Service
4.9/5
Features
4.7/5
Value for Money
4.8/5
Mary B.
Office Manager
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/10/2017

"Excellent customer service and product"

Comments: Ease of use and our AR has improved significantly. Compatibility with our EMR system since we started with them in 2009 at the same time. They built the bridge between them and we have had little to no issues

Pros: Ease of use, most information in one window. Customer service is excellent. The support team has been there since we first signed on in 2009. Everyone is very knowledgeable of the product. Updates are pretty seamless.

Cons: I guess the only con I would have is that sometimes we would like to separate out charges that have been paid from those not that we are working on getting paid.

Vendor Response

by Medical Practice Software on 24/10/2017

Mary,
Thanks for your review. We are happy that you like the update we have done.
We are working on some new update, now that I am sure you will love.

  • Reviewer Source 
  • Reviewed on 16/10/2017
Mary B.
Billing Manger
Medical Practice, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 8/3/2017

"Best system we have used"

Comments: We changed in 2009 from a no-customer service product to Duxware. The excellent customer service is what keeps me using this excellent product. The ease of use is another reason we keep using it.

Pros: Ease of use and the interface with our EMR system are almost seamless. I would and do recommend this system highly. Also the excellent customer support from the same people who were there when we implemented in August 2009. They worked with our EMR system to build a bridge and they continue to work together to make it as seamless as possible.

Cons: Some of the reports could be better, but other than that nothing.

Vendor Response

by Medical Practice Software on 17/3/2017

Thanks for the review!! We are always happy to help in any way we can!

  • Reviewer Source 
  • Reviewed on 8/3/2017
Laura O.
Practice Administrator
Health, Wellness & Fitness, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 8/3/2017

"2017 BARA Review"

Comments: Rep and the team are great. Wish we could find some shortcuts in the system to save some time with the billers,

Pros: Ease of use

Cons: More items could be automated like appointment verifications, authorizations and payment posting.

Vendor Response

by Medical Practice Software on 22/5/2017

Thanks for the review! We are always happy to help in anyway we can!
Be sure to contact us about your questions, DuxWare automates Eligibility Requests as well as eClaims, eRemits and auto-posting of payments.

  • Reviewer Source 
  • Reviewed on 8/3/2017
Catherine T.
Billing Specialist
Medical Practice, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 8/3/2017

"Beaches Eye Center"

Comments: Awesome customer service, ready to answer any and all questions that we have regarding billing issues and technical support? We have spoken to always have a great disposition when helping us which makes our job easier and more productive. We appreciate the opportunity to work with them.

Pros: User friendly

Cons: Would like to be able to customize face sheet (add pcp name, be able to add under (other changes) medications/allergies
Would like a box for coinsurance
Delete the defaulted G initial that prints up next to email on face sheet

Vendor Response

by Medical Practice Software on 17/3/2017

Thanks for the review! We love working with your office too!

  • Reviewer Source 
  • Reviewed on 8/3/2017
Lucille H.
office manager
Medical Practice, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/3/2017

"duxware review"

Comments: My experiences with support have been very good. The employees are friendly and helpful. It feels like I'm talking to a co-worker. (Especially Lisa)

Pros: ease of use

Cons: The patient statements do not offset a debit when there is a credit on another date of service.

Vendor Response

by Medical Practice Software on 22/5/2017

Thanks so much for the review. We are always happy to help in anyway we can!
Give our support team a call about your statement questions. I bet we can help!

  • Reviewer Source 
  • Reviewed on 16/3/2017