--- description: Learn more about Salesforce Sales Cloud price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Sales Cloud Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce) # Salesforce Sales Cloud Canonical: https://www.capterra.ie/software/61368/salesforce Page: 1 / 754\ Next: [Next page](https://www.capterra.ie/software/61368/salesforce?page=2) > Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. > > Verdict: Rated **4.4/5** by 18811 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Sales Cloud? Sales teams, sales managers, marketing teams, and partner managers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18811 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - Auto-Dialer - CRM - CRM Integration - Calendar Sync - Call Centre Management - Call Recording - Catalog Management - Channel Management - Client Tracking - Collaboration Tools - Commenting/Notes - Commission Management - Communication Management - Contact Management - Customer Database - Customer Profiles - Data Entry - Data Security - Data Visualisation - Document Management - Email Management - Email Templates - Engagement Tracking - For Insurance Industry - For Sales Teams/Organizations - Forecasting - Inbox Management - Knowledge Management - Lead Distribution - Lead Generation - Mobile Access - Onboarding - Patient Communications - Performance Management - Performance Metrics - Pipeline Management - Price Optimisation - Progress Tracking - Real-Time Analytics - Real-Time Notifications - Reminders - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling - Self Service Portal - Shared Contacts - Task Management - Training Management ... and 60 more features ## Integrations (36 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong ... and 21 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Revenue Management Software](https://www.capterra.ie/directory/31118/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.capterra.ie/directory/31118/revenue-management/software) - [Revenue Recognition Software](https://www.capterra.ie/directory/33615/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.capterra.ie/directory/32275/revenue-cycle-management/software) - [Sales Force Automation Software](https://www.capterra.ie/directory/12/sales-force-automation/software) - [CRM Systems](https://www.capterra.ie/directory/2/customer-relationship-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ie/software/152373/hubspot-crm) — 4.5/5 (4490 reviews) 2. [Zoho CRM](https://www.capterra.ie/software/155928/zoho-crm) — 4.3/5 (7002 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.ie/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [eWay-CRM](https://www.capterra.ie/software/152769/eway-crm) — 4.5/5 (827 reviews) 5. [Dynamics 365](https://www.capterra.ie/software/157279/dynamics-365) — 4.4/5 (5860 reviews) ## Reviews ### "Salesforce for global sales organizations" — 4.0/5 > **Verified Reviewer** | *13 February 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Salesforce is the ultimate "single source of truth." The depth of customization is unmatched; we’ve been able to build complex workflows and custom objects that fit our specific sales cycle perfectly. The reporting and dashboard capabilities provide real-time insights that are crucial for our sales team. I use Salesforce every single day > > **Cons**: The learning curve is incredibly steep. It’s not something you can just "pick up" in a day—you almost certainly need a dedicated admin to keep things running smoothly. > > It’s the gold standard for a reason. If you have the budget and the team to manage it, there is no better tool for scaling a global sales organization. ----- ### "Salesforce Review" — 4.0/5 > **Erin** | *22 July 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Salesforce helps me to perform my role everyday and store customer data. I am able to see previous records and campaigns related to propsects. > > **Cons**: Overall I enjoy salesforce sometimes the data could be easier to see in terms of display. I cannot fault too much about salesforce ----- ### "Best Sales CRM tool around" — 5.0/5 > **Randy** | *25 May 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Incredibly extensive product that can be highly customised to an organizations need. There's a bit of a learning curve but once you're set up, for me as an account manager, you can have a really strong control over your territory. > > **Cons**: Slow and clunky at times, especially if admins make changes that then adds additional clicks to any kind of journey in Salesforce. > > The best Sales CRM tool around. Extensive, it can be integrated with all necessary tools for sales people and is the source of truth of any account manager. ----- ### "Essential for every SaaS company" — 5.0/5 > **Quinten** | *3 July 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Amazing place to visualize your book of business, accounts, and to keep track of leads and contacts. The ability to make reports and dashboard increasing my productivity greatly. > > **Cons**: The UI could look better, as well as it could be more intuitive. But overall no complaints on salesforce. ----- ### "Strong CRM Capabilities, But Cost Became the Breaking Point" — 4.0/5 > **Bill** | *25 June 2026* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: What stands out most about Salesforce Sales Cloud is how well it centralizes customer and sales information in one system. Everything from leads and opportunities to account history and activity tracking is connected, which makes it easier for sales teams to stay organized and follow up at the right time. The automation features also help reduce manual work, especially around lead routing, reminders, and pipeline updates. For managers, the reporting and dashboards provide strong visibility into sales performance, forecasts, and team activity, which helps with better decision-making and planning. > > **Cons**: The biggest downside is cost. Salesforce Sales Cloud can get expensive quickly, especially once you start adding extra features, users, or third-party integrations. Even basic functionality often requires higher-tier licenses or add-ons, which increases the total cost of ownership. For many teams, it can feel like you’re paying a premium not just for the platform, but for every additional capability you need as you scale. > > Overall, Salesforce Sales Cloud is a powerful and reliable CRM. It does a strong job of managing leads, opportunities, customer data, and reporting in one system, and it gives solid visibility into the sales pipeline and team performance. However, the main reason for moving away from it was cost. As the team and requirements grew, the licensing fees and added costs for extra features and integrations became difficult to justify. What started as a manageable investment turned into a much higher ongoing expense. Because of that, we ultimately switched to a more cost-effective solution that still covered our core CRM needs without the same level of overhead. ----- Page: 1 / 754\ Next: [Next page](https://www.capterra.ie/software/61368/salesforce?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/61368/salesforce) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data