---
description: Learn more about Salesforce Sales Cloud price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Salesforce Sales Cloud Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Revenue Management Software](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce)

# Salesforce Sales Cloud

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> Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
> 
> Verdict: Rated **4.4/5** by 18802 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Salesforce Sales Cloud?

Sales teams, sales managers, marketing teams, and partner managers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 18802 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Basic sales and marketing for up to 5 users&#10;$25&#10;/user/month\*&#10;(billed annually)&#10;&#10;Complete CRM for any size team&#10;$80&#10;/user/month\*&#10;(billed annually)&#10;&#10;Deeply customizable CRM for your business&#10;$165&#10;/user/month\*&#10;(billed annually)&#10;&#10;Unlimited CRM power and support&#10;$330&#10;/user/month\*&#10;(billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Russian, Spanish, Swedish
- **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more

## Features

- AI/Machine Learning
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Appointment Scheduling
- Auto-Dialer
- Batch Processing
- CRM Integration
- Calendar/Reminder System
- Call Centre Management
- Call List Management
- Catalog Management
- Change Order Management
- Channel Management
- Client Management
- Client Tracking
- Client/Property Matching
- Commenting/Notes
- Commission Management
- Contact Management
- Contract/License Management
- Customer Database
- Customer Profiles
- Customisable Branding
- Customisable Templates
- Customizable Fields
- Data Entry
- Data Import/Export
- Data Security
- Deal Management
- Document Storage
- Email Management
- Email Templates
- Engagement Tracking
- Financial Management
- For Insurance Industry
- For Sales Teams/Organizations
- Forecasting
- Inbox Management
- Interaction Tracking
- Job Scheduling
- Knowledge Base Management
- Knowledge Management
- Lead Distribution
- Onboarding
- Price Optimisation
- Reporting/Analytics
- Sales Activity Management
- Search/Filter
- Self Service Portal

... and 53 more features

## Integrations (37 total)

- Birdeye
- Box
- ClearSlide
- Conga Composer
- Crowdstack Pro
- Docusign
- Dropbox
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- GetFeedback
- Gmail
- GoTo Meeting
- Gong.io

... and 22 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Revenue Management Software](https://www.capterra.ie/directory/31118/revenue-management/software)

## Related Categories

- [Revenue Management Software](https://www.capterra.ie/directory/31118/revenue-management/software)
- [Revenue Recognition Software](https://www.capterra.ie/directory/33615/revenue-recognition/software)
- [Revenue Cycle Management Software](https://www.capterra.ie/directory/32275/revenue-cycle-management/software)
- [Sales Force Automation Software](https://www.capterra.ie/directory/12/sales-force-automation/software)
- [CRM Systems](https://www.capterra.ie/directory/2/customer-relationship-management/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.ie/software/152373/hubspot-crm) — 4.5/5 (4477 reviews)
2. [Zoho CRM](https://www.capterra.ie/software/155928/zoho-crm) — 4.3/5 (6987 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.ie/software/204998/bigin-by-zoho-crm) — 4.7/5 (739 reviews)
4. [eWay-CRM](https://www.capterra.ie/software/152769/eway-crm) — 4.5/5 (824 reviews)
5. [Dynamics 365](https://www.capterra.ie/software/157279/dynamics-365) — 4.4/5 (5843 reviews)

## Reviews

### "Salesforce for global sales organizations" — 4.0/5

> **Verified Reviewer** | *13 February 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Salesforce is the ultimate "single source of truth." The depth of customization is unmatched; we’ve been able to build complex workflows and custom objects that fit our specific sales cycle perfectly. The reporting and dashboard capabilities provide real-time insights that are crucial for our sales team. I use Salesforce every single day
> 
> **Cons**: The learning curve is incredibly steep. It’s not something you can just "pick up" in a day—you almost certainly need a dedicated admin to keep things running smoothly.
> 
> It’s the gold standard for a reason. If you have the budget and the team to manage it, there is no better tool for scaling a global sales organization.

-----

### "Salesforce Review" — 4.0/5

> **Erin** | *22 July 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Salesforce helps me to perform my role everyday and store customer data. I am able to see previous records and campaigns related to propsects.
> 
> **Cons**: Overall I enjoy salesforce sometimes the data could be easier to see in terms of display. I cannot fault too much about salesforce

-----

### "Best Sales CRM tool around" — 5.0/5

> **Randy** | *25 May 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Incredibly extensive product that can be highly customised to an organizations need. There's a bit of a learning curve but once you're set up, for me as an account manager, you can have a really strong control over your territory.
> 
> **Cons**: Slow and clunky at times, especially if admins make changes that then adds additional clicks to any kind of journey in Salesforce.
> 
> The best Sales CRM tool around. Extensive, it can be integrated with all necessary tools for sales people and is the source of truth of any account manager.

-----

### "Essential for every SaaS company" — 5.0/5

> **Quinten** | *3 July 2025* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Amazing place to visualize your book of business, accounts, and to keep track of leads and contacts. The ability to make reports and dashboard increasing my productivity greatly.
> 
> **Cons**: The UI could look better, as well as it could be more intuitive. But overall no complaints on salesforce.

-----

### "Complex but Comprehensive Sales Enablement tool" — 4.0/5

> **Aviral** | *5 August 2024* | Business Supplies & Equipment | Recommendation rating: 7.0/10
> 
> **Pros**: I was actually supporting the sales team in using the tool more efficienctly. Lead tracking and scoring system was good as it help to priortise the leads. Easy Integrations with other  tool was also a nice thing with salescloud.
> 
> **Cons**: The intial set up and customisations were very complex abd alsoonfiguring it to match specific business processes can be time-consuming and sometimes requires a steep learning curve.
> 
> I was in marketing team but we were using the Sales cloud data to generate reports on MQLs and SQLs, overall it was ok, importing and exporting data was not tough but somethings got tricky due GDPR at that time like 4-5 year back.

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## Links

- [View on Capterra](https://www.capterra.ie/software/61368/salesforce)

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| en | <https://www.capterra.com/p/61368/Salesforce/> |
| en-AE | <https://www.capterra.ae/software/61368/salesforce> |
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