---
description: Learn more about Microsoft 365 price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Microsoft 365 Pricing, Cost & Reviews - Capterra Ireland 2026
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Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Microsoft 365](/software/58688/microsoft-365)

# Microsoft 365

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> Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration.
> 
> Verdict: Rated **4.6/5** by 14109 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Microsoft 365?

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14109 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$6.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month&#10;Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month&#10;Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more

## Features

- @mentions
- API
- Address Book
- Alerts/Notifications
- Archiving & Retention
- Calendar Management
- Calendar/Reminder System
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Contact Management
- Content Management
- Customisable Templates
- Data Visualisation
- Document Capture
- Document Management
- Document Storage
- Email Management
- Encryption
- Event Management
- File Conversion
- File Sharing
- Full Text Search
- Messaging
- Mobile Access
- Notes Management
- Presentation Tools
- Reporting/Analytics
- Scheduling
- Search/Filter
- Task Management
- Templates
- Version Control

## Integrations (12 total)

- Google Drive
- Microsoft Bookings
- Microsoft Excel
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Planner
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Word
- OneDrive
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Collaboration Software](https://www.capterra.ie/directory/15/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.capterra.ie/directory/15/collaboration/software)
- [Productivity Software](https://www.capterra.ie/directory/30968/productivity/software)
- [Spreadsheet Software](https://www.capterra.ie/directory/31061/spreadsheet/software)
- [Calendaring Software](https://www.capterra.ie/directory/32297/calendar/software)
- [Email Management Software](https://www.capterra.ie/directory/30553/email-management/software)

## Alternatives

1. [Google Docs](https://www.capterra.ie/software/160756/google-docs) — 4.7/5 (29033 reviews)
2. [Google Workspace](https://www.capterra.ie/software/168389/google-workspace) — 4.7/5 (17598 reviews)
3. [Google Drive](https://www.capterra.ie/software/161425/drive) — 4.8/5 (28531 reviews)
4. [OneDrive](https://www.capterra.ie/software/161304/onedrive) — 4.5/5 (12753 reviews)
5. [Microsoft SharePoint](https://www.capterra.ie/software/1167/sharepoint) — 4.4/5 (5442 reviews)

## Reviews

### "Microsoft 365 - Product with great finesse." — 4.0/5

> **Abhishek** | *13 May 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Microsoft 365 as a whole ecosystem of data and knowledge sharing tool helped our organization to streamline the ease of operations and enabled us to be away from any kind of wrongful scams. It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected environment of business. Outlook is one specific product which has been integrated with all other products of the ecosystem to function smoothly. The product is great value for money and ease of use.
> 
> **Cons**: The time of implementation and strategic importance of data migration should be told beforehand to each vertical of the organization before actual implementation. Also, the training can be improved a lot by dedicating people per team to train.
> 
> Overall experience has been great because of smooth UI/UX and support. Also, there is great flexibility in access levels for each of the documents.

-----

### "Its just the standard Office software product" — 4.0/5

> **Verified Reviewer** | *24 April 2026* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: The best thing about Microsoft 365 is that everyone uses it \&amp; knows how to use it. You don't have to train anyone on using the features.
> 
> **Cons**: The support offered via Microsoft is poor \&amp; getting something changed or fixed can be impossible. Luckily third party companies can assist with most issues.
> 
> The suite of software enables the business to collaborate together using email, sharepoint or teams. Its easy to pick up the basics \&amp; the advanced features can be used without too much effort. The monthly fee is low compared to the features offered.

-----

### "Powerful Tools, but Often Complicated" — 3.0/5

> **Michael** | *11 June 2026* | Wholesale | Recommendation rating: 4.0/10
> 
> **Pros**: Microsoft 365 includes a comprehensive set of applications that cover just about every business need. The integration between tools like Outlook, Excel, Word, Teams, and OneDrive is a major strength.
> 
> **Cons**: Many parts of Microsoft 365 feel more complicated than they need to be. The interface can be inconsistent between applications, and some areas still show their age from a UI perspective. The sheer number of features and settings can also make simple tasks harder to find and accomplish than they should be.
> 
> Overall, Microsoft 365 is an incredibly capable productivity suite that offers virtually every tool a business could need. However, that depth comes with a tradeoff.

-----

### "Feature-rich, Enterprise Solution" — 4.0/5

> **connor** | *17 April 2026* | Media Production | Recommendation rating: 8.0/10
> 
> **Pros**: Microsoft 365 is strong for teams that want a full productivity suite in a single location. bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit comfortably together in one ecosystem. It comes with decent collaboration features and offline capability for desktop apps, and allows for broad integration options, security controls, and compliancy policies.
> 
> **Cons**: The main downside is the cost and in some instances the complexity. It can feel heavy if you only need simple document editing or are used to the Google Drive way of working, and the feature bloat in many of these apps are usually overkill for the majority of users. Since it runs on a subscription model now, the ongoing license costs per user can quickly add up.
> 
> It's generally a strong and capable enterprise suite that works particularly well when requiring polished desktop apps and strong collaboration, as well as accessibility for offline files and security features. It's probably one of the better all-round solutions for versatile working and productivity, but excels in environments that are already embedded in the microsoft ecosystem

-----

### "M 365 Review" — 4.0/5

> **Verified Reviewer** | *29 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Dashboard is very very simple and easy to use. Entra ID havig P2 licenses is very important that have access to all the security and Conditional access policies. Security features in this and exchange admin centre specifically to email related excellent and very easy to deploy. In the Entra portal and Security admin the default security score based on existing configured policies is very helpful and then suggestions how we can implement more and make the secure score more.
> 
> **Cons**: Support services now gets weak. Whenever you face an issue then you need to first reach out to the partner now from whom licenses are purchased. If issue is not resolved by the partner team then on your behalf they will raise a ticket to Microsoft which can take a lot of time now.

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## Links

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