---
description: Learn more about Microsoft 365 price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Microsoft 365 Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Microsoft 365](/software/58688/microsoft-365)

# Microsoft 365

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> Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration.
> 
> Verdict: Rated **4.6/5** by 14183 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Microsoft 365?

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14183 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$6.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month&#10;Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month&#10;Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more

## Features

- @mentions
- API
- Address Book
- Alerts/Notifications
- Archiving & Retention
- Calendar Management
- Calendar/Reminder System
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Contact Management
- Content Management
- Customisable Templates
- Data Visualisation
- Document Capture
- Document Management
- Document Storage
- Email Management
- Encryption
- Event Management
- File Conversion
- File Sharing
- Full Text Search
- Messaging
- Mobile Access
- Multi-Language
- Notes Management
- Presentation Tools
- Reporting/Analytics
- Scheduling
- Search/Filter
- Task Management
- Templates
- Version Control

## Integrations (11 total)

- Microsoft Bookings
- Microsoft Excel
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Planner
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Word
- OneDrive
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Collaboration Software](https://www.capterra.ie/directory/15/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.capterra.ie/directory/15/collaboration/software)
- [Productivity Software](https://www.capterra.ie/directory/30968/productivity/software)
- [Spreadsheet Software](https://www.capterra.ie/directory/31061/spreadsheet/software)
- [Calendaring Software](https://www.capterra.ie/directory/32297/calendar/software)
- [Email Management Software](https://www.capterra.ie/directory/30553/email-management/software)

## Alternatives

1. [Google Workspace](https://www.capterra.ie/software/168389/google-workspace) — 4.7/5 (87165 reviews)
2. [Microsoft SharePoint](https://www.capterra.ie/software/1167/sharepoint) — 4.4/5 (5472 reviews)
3. [Dropbox](https://www.capterra.ie/software/143068/dropbox-business) — 4.5/5 (21718 reviews)
4. [Microsoft Word](https://www.capterra.ie/software/1010319/microsoft-word) — 4.7/5 (2918 reviews)
5. [Confluence](https://www.capterra.ie/software/136446/confluence) — 4.5/5 (3726 reviews)

## Reviews

### "Powerful and complete, but not always simple or affordable" — 4.0/5

> **Furkan** | *6 September 2026* | Design | Recommendation rating: 7.0/10
> 
> **Pros**: Microsoft 365 is extremely capable and covers almost everything I need for documents, email and team collaboration. Word and Excel are still very strong for more advanced work, while Outlook handles email management well. OneDrive also makes file sharing and document management much easier across devices. I especially like that common Office files can be opened, edited and converted without having to rely on separate tools.
> 
> **Cons**: My main concerns are the pricing and the overall complexity of the experience. There are a lot of features, settings and different apps, but that can also make simple tasks feel more complicated than they need to be. Some menus and account settings take time to understand, and the subscription cost feels high if you do not actively use most of the included services.
> 
> My overall experience has been positive because Microsoft 365 is mature, reliable and technically very powerful. I can manage documents, email, cloud files and collaboration from the same ecosystem, and compatibility with Office formats is a major advantage. At the same time, I find some parts of the interface less intuitive than I would like, and there is definitely a learning curve when moving between different apps and administration areas. It is a strong product, but the higher price and usability complexity are the main reasons I would rate it 4 out of 5 rather than 5.

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### "Microsoft 365 - Every business needs it" — 5.0/5

> **William** | *8 September 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft 365 comes with everything a business needs. Having Word, Powerpoint, Excel, and Outlook in one bill is amazing. Entra ID makes our IT way easier than requesting a third party software/company to do it.
> 
> **Cons**: Sometimes we have issues with OneDrive and SharePoint for finding files and there are some much needed UI updates. Other then that there are no cons.
> 
> Very positive\! Microsoft 365 has everything a business of any size needs. It gives plenty of room to grow and a lot of day to day functions seem impossible without this service

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### "Reliable Enterprise Ecosystem with an Average User Experience" — 3.0/5

> **Ekpono** | *21 September 2026* | Translation & Localisation | Recommendation rating: 6.0/10
> 
> **Pros**: The eco system of using Outlook, Onedrive, Word, Excel, Powerpoint, Copilot and Teams, all in one place is really recommended for companies that don't want to move their database between different companies.
> 
> **Cons**: Teams feels sluggish and sometimes messages sents are not delivered on time, looking for files shared between team mate is frustrating because their search doesn't work. And lastly, pushing UI updates and every now is confusing when looking for items you are already familier with
> 
> Although Microsoft provides all in one eco-system  for daily operation, the user experience on their application is average. Looking for items is a nighmare. They are the best choose for enterprise companies that have a look of money

-----

### "365 is great for office" — 5.0/5

> **Shane** | *24 July 2026* | Warehousing | Recommendation rating: 9.0/10
> 
> **Pros**: Microsoft 365 is great especially since you can have all of the Microsoft tools in one place. Our business does everything with Microsoft so it helps a lot\!
> 
> **Cons**: Overall it has been good, I guess the only factor would be you need an internet connection but thats pretty much all cloud based systems
> 
> It has been great, I am able to bounce around from excel to outlook to word and have all my documents save in one place. Also can have multiple people working on same docs at once

-----

### "Unbeatable integration into Windows and know to" — 5.0/5

> **Adam** | *8 September 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: The integration accross multiple apps is unbeatable and in my career and education this was always the platform I have used. Having one sign in / account  that works for all apps is super.
> 
> **Cons**: Some apps are looking a biit dated and don't work as well as newer ones. a prime example is Visio. I don't like the web based versions of Word, Excel etc becasue the UI is too lightweight vs the app and the functionaliy is weaker.
> 
> I work on documents in Word, track changes in Excel and have built up a SharePoint hub site for colleagues to share all of them. I can share for review and they collaborate on documents simultaneously. The whole expereince is seamless.

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## Links

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