---
description: Learn more about Microsoft 365 price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Microsoft 365 Pricing, Cost & Reviews - Capterra Ireland 2026
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Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Microsoft 365](/software/58688/microsoft-365)

# Microsoft 365

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> Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration.
> 
> Verdict: Rated **4.6/5** by 14090 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Microsoft 365?

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14090 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$6.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month&#10;Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month&#10;Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more

## Features

- @mentions
- API
- Address Book
- Alerts/Notifications
- Archiving & Retention
- Calendar Management
- Calendar/Reminder System
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Contact Management
- Content Management
- Customisable Templates
- Data Visualisation
- Document Capture
- Document Management
- Document Storage
- Email Management
- Encryption
- Event Management
- File Conversion
- File Sharing
- Full Text Search
- Messaging
- Mobile Access
- Notes Management
- Presentation Tools
- Reporting/Analytics
- Scheduling
- Search/Filter
- Task Management
- Templates
- Version Control

## Integrations (12 total)

- Google Drive
- Microsoft Bookings
- Microsoft Excel
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Planner
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Word
- OneDrive
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Collaboration Software](https://www.capterra.ie/directory/15/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.capterra.ie/directory/15/collaboration/software)
- [Productivity Software](https://www.capterra.ie/directory/30968/productivity/software)
- [Spreadsheet Software](https://www.capterra.ie/directory/31061/spreadsheet/software)
- [Calendaring Software](https://www.capterra.ie/directory/32297/calendar/software)
- [Email Management Software](https://www.capterra.ie/directory/30553/email-management/software)

## Alternatives

1. [Google Docs](https://www.capterra.ie/software/160756/google-docs) — 4.7/5 (28978 reviews)
2. [Google Workspace](https://www.capterra.ie/software/168389/google-workspace) — 4.7/5 (17568 reviews)
3. [Google Drive](https://www.capterra.ie/software/161425/drive) — 4.8/5 (28499 reviews)
4. [OneDrive](https://www.capterra.ie/software/161304/onedrive) — 4.5/5 (12714 reviews)
5. [Microsoft SharePoint](https://www.capterra.ie/software/1167/sharepoint) — 4.4/5 (5434 reviews)

## Reviews

### "Microsoft 365 - Product with great finesse." — 4.0/5

> **Abhishek** | *13 May 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Microsoft 365 as a whole ecosystem of data and knowledge sharing tool helped our organization to streamline the ease of operations and enabled us to be away from any kind of wrongful scams. It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected environment of business. Outlook is one specific product which has been integrated with all other products of the ecosystem to function smoothly. The product is great value for money and ease of use.
> 
> **Cons**: The time of implementation and strategic importance of data migration should be told beforehand to each vertical of the organization before actual implementation. Also, the training can be improved a lot by dedicating people per team to train.
> 
> Overall experience has been great because of smooth UI/UX and support. Also, there is great flexibility in access levels for each of the documents.

-----

### "Feature-rich, Enterprise Solution" — 4.0/5

> **connor** | *17 April 2026* | Media Production | Recommendation rating: 8.0/10
> 
> **Pros**: Microsoft 365 is strong for teams that want a full productivity suite in a single location. bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit comfortably together in one ecosystem. It comes with decent collaboration features and offline capability for desktop apps, and allows for broad integration options, security controls, and compliancy policies.
> 
> **Cons**: The main downside is the cost and in some instances the complexity. It can feel heavy if you only need simple document editing or are used to the Google Drive way of working, and the feature bloat in many of these apps are usually overkill for the majority of users. Since it runs on a subscription model now, the ongoing license costs per user can quickly add up.
> 
> It's generally a strong and capable enterprise suite that works particularly well when requiring polished desktop apps and strong collaboration, as well as accessibility for offline files and security features. It's probably one of the better all-round solutions for versatile working and productivity, but excels in environments that are already embedded in the microsoft ecosystem

-----

### "Not worth your money" — 1.0/5

> **Verified Reviewer** | *20 April 2026* | Education Management | Recommendation rating: 0.0/10
> 
> **Pros**: Constant need to be online is just a trick to get more money for little service. Crashes often at multiple platforms, files dissappearing in compability modes, etc. Little point to support this over-priced not working piece of software.
> 
> **Cons**: I cannot say i found anything to be liked. All aspects are faulty most of the time. Security also is deceiving.
> 
> I could describe it as painful, waste of time and way to extract money for zero service or applicability.

-----

### "Still not polished enough, but great value for money" — 4.0/5

> **Fernando** | *2 March 2026* | E-Learning | Recommendation rating: 9.0/10
> 
> **Pros**: Impressive feature set, from simple to very complex, with an excellent value for the money. Good integration with new technologies, like cloud for file storage and file sharing, and a variety of systems to use it (Mac, Windows, Web, Android)
> 
> **Cons**: When a bug appears, it takes a lot of time to get fixed.&#10;Some implementations are very old and should be removed.&#10;Some features need proper implementation in newer systems.&#10;UI is a mixed bag of new and old technologies.
> 
> I started using Office when Office didn't exist. Separate programs, like Word, in the DOS era. It grew, consolidated into a bunch of separate programs that talked with OLE (God save us\!). Nowadays, the experience across the suite is much smoother, but there are a lot of rough edges to fix. For example, PowerQuery is a nice addition, but it needs to be polished a lot so the integration with Excel is better. Things like everyday work while moving the cursor are a pain if you are not accustomed to (try to move the cursor to edit a formula and you'll get mixed results).&#10;Microsoft needs to continue optimizing the interface, removing old features that no one uses, maybe using a plugin system, and consolidating the interface.&#10;Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features). As of today, if you switch from Classic to New Outlook, you'll miss lots of features, and you'll feel like a Guinea pig because Microsoft uses you to do the testing, adding or removing features. We are now everyday beta testers without that name.

-----

### "Good product for business use" — 4.0/5

> **Verified Reviewer** | *8 May 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Product is pretty reliable, the options for SharePoint and OneDrive to share files helps many people in todays business world and spam filtering in email is usually enough for most people. While the value for the money has been decreasing over the years, its still pretty decent. &#10;All-in-all, the product is still the best option for business customers and what I recommend, despite a few shortfalls.
> 
> **Cons**: Ease of use is ok, they are constantly changing things just to move them. Sometimes its due to added features and others times it's just in a different location, including the Admin Center. If you ever need to open a support ticket, your chances of connecting with someone who can help are next to zero and the product is constantly under attack because of how popular it is in the business world. I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not enough.
> 
> The product is robust, offers customers low to mid-level protection and will assist with day-to-day tasks, but may require some additional relearning and very occasional outages.

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