---
description: Learn more about Microsoft 365 price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Microsoft 365 Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Microsoft 365](/software/58688/microsoft-365)

# Microsoft 365

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> Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration.
> 
> Verdict: Rated **4.6/5** by 14166 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Microsoft 365?

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14166 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$6.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month&#10;Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month&#10;Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more

## Features

- @mentions
- API
- Address Book
- Alerts/Notifications
- Archiving & Retention
- Calendar Management
- Calendar/Reminder System
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Contact Management
- Content Management
- Customisable Templates
- Data Visualisation
- Document Capture
- Document Management
- Document Storage
- Email Management
- Encryption
- Event Management
- File Conversion
- File Sharing
- Full Text Search
- Messaging
- Mobile Access
- Multi-Language
- Notes Management
- Presentation Tools
- Reporting/Analytics
- Scheduling
- Search/Filter
- Task Management
- Templates
- Version Control

## Integrations (12 total)

- Google Drive
- Microsoft Bookings
- Microsoft Excel
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Planner
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Word
- OneDrive
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Collaboration Software](https://www.capterra.ie/directory/15/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.capterra.ie/directory/15/collaboration/software)
- [Productivity Software](https://www.capterra.ie/directory/30968/productivity/software)
- [Spreadsheet Software](https://www.capterra.ie/directory/31061/spreadsheet/software)
- [Calendaring Software](https://www.capterra.ie/directory/32297/calendar/software)
- [Email Management Software](https://www.capterra.ie/directory/30553/email-management/software)

## Alternatives

1. [Google Docs](https://www.capterra.ie/software/160756/google-docs) — 4.7/5 (29203 reviews)
2. [Google Drive](https://www.capterra.ie/software/161425/drive) — 4.8/5 (28621 reviews)
3. [Google Workspace](https://www.capterra.ie/software/168389/google-workspace) — 4.7/5 (17715 reviews)
4. [OneDrive](https://www.capterra.ie/software/161304/onedrive) — 4.5/5 (12873 reviews)
5. [Microsoft SharePoint](https://www.capterra.ie/software/1167/sharepoint) — 4.4/5 (5469 reviews)

## Reviews

### "Reliable, Easy to Use, and Great for Collaboration" — 5.0/5

> **April** | *26 July 2026* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about Microsoft 365 is how seamlessly it brings everything together in one platform. The integration between Outlook, Word, Excel, Teams, OneDrive, and other applications makes collaboration and document management simple and efficient. It's reliable, easy to use, and accessible from virtually anywhere, allowing our team to stay productive whether we're in the office or working remotely. The regular updates and cloud-based features also help keep everything secure and up to date.
> 
> **Cons**: One downside of Microsoft 365 is that some features and settings can be difficult to find because they are spread across multiple apps and admin portals. Occasional updates may also change the interface or move features, requiring users to adjust. Additionally, syncing issues with OneDrive or SharePoint can happen from time to time, though they are usually resolved quickly.
> 
> Overall, my experience with Microsoft 365 has been excellent. It provides a complete suite of tools that support communication, collaboration, document creation, and file management in one ecosystem. The applications are dependable, easy to use, and integrate seamlessly with one another, making day-to-day work more efficient. It's a valuable solution for businesses of all sizes and continues to improve with regular updates and new features.

-----

### "Microsoft 365 - Every business needs it" — 5.0/5

> **William** | *8 September 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft 365 comes with everything a business needs. Having Word, Powerpoint, Excel, and Outlook in one bill is amazing. Entra ID makes our IT way easier than requesting a third party software/company to do it.
> 
> **Cons**: Sometimes we have issues with OneDrive and SharePoint for finding files and there are some much needed UI updates. Other then that there are no cons.
> 
> Very positive\! Microsoft 365 has everything a business of any size needs. It gives plenty of room to grow and a lot of day to day functions seem impossible without this service

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### "Capable Enterprise Tool, but Hard to Justify Over Free Web Alternatives" — 3.0/5

> **Sourav** | *8 August 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: The seamless integration across the entire ecosystem is its strongest asset. Document management and file sharing via OneDrive and Teams allow for reliable real-time collaboration. Email management through Outlook handles high-volume communication smoothly, and native file conversion options in Word and Excel are straightforward. Once familiar with the interface, the overall ease of use is solid for advanced technical workflows.
> 
> **Cons**: The ongoing subscription cost feels hard to justify when free alternatives like Google Docs provide almost identical core capabilities directly in the browser with no installation required. For everyday document editing and collaboration, paying a recurring fee for desktop software feels redundant. Additionally, customer support for complex technical issues can be tedious and heavily automated.
> 
> Overall, Microsoft 365 is a feature-rich, enterprise-grade suite, but its value proposition is questionable for standard use cases. Free web-based platforms like Google Docs cover almost all daily document management, sharing, and writing needs without software downloads or monthly fees. Microsoft 365 remains useful primarily for environments that strictly require offline desktop power or specialized legacy tools.

-----

### "M 365 Review" — 4.0/5

> **Verified Reviewer** | *29 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Dashboard is very very simple and easy to use. Entra ID havig P2 licenses is very important that have access to all the security and Conditional access policies. Security features in this and exchange admin centre specifically to email related excellent and very easy to deploy. In the Entra portal and Security admin the default security score based on existing configured policies is very helpful and then suggestions how we can implement more and make the secure score more.
> 
> **Cons**: Support services now gets weak. Whenever you face an issue then you need to first reach out to the partner now from whom licenses are purchased. If issue is not resolved by the partner team then on your behalf they will raise a ticket to Microsoft which can take a lot of time now.

-----

### "365 is great for office" — 5.0/5

> **Shane** | *24 July 2026* | Warehousing | Recommendation rating: 9.0/10
> 
> **Pros**: Microsoft 365 is great especially since you can have all of the Microsoft tools in one place. Our business does everything with Microsoft so it helps a lot\!
> 
> **Cons**: Overall it has been good, I guess the only factor would be you need an internet connection but thats pretty much all cloud based systems
> 
> It has been great, I am able to bounce around from excel to outlook to word and have all my documents save in one place. Also can have multiple people working on same docs at once

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## Links

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