---
description: Learn more about HelpServer price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpServer Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Content Management Systems](/directory/10007/content-management/software) > [HelpServer](/software/50188/helpserver)

# HelpServer

Canonical: https://www.capterra.ie/software/50188/helpserver

> Integrated online help and content management for all platforms, server and web based, XML, supporting all content formats.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses HelpServer?

Solution that offers document and file management, multi-language support, versioning and annotations for companies in air travel, finance, insurance, shipment and services industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: 4.ST
- **Location**: Leuven, Belgium
- **Founded**: 1987

## Commercial Context

- **Starting Price**: €910.00
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Belgium

## Features

- Access Controls/Permissions
- Collaboration Tools
- Content Publishing Options
- Customisable Templates
- Document Management
- Full Text Search
- Text Editing
- Version Control
- Workflow Management

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Content Management Systems](https://www.capterra.ie/directory/10007/content-management/software)

## Alternatives

1. [Google Drive](https://www.capterra.ie/software/161425/drive) — 4.8/5 (28427 reviews)
2. [WordPress](https://www.capterra.ie/software/131687/wordpress) — 4.6/5 (14971 reviews)
3. [Microsoft SharePoint](https://www.capterra.ie/software/1167/sharepoint) — 4.4/5 (5412 reviews)
4. [Wix](https://www.capterra.ie/software/169007/wix) — 4.4/5 (10606 reviews)
5. [Confluence](https://www.capterra.ie/software/136446/confluence) — 4.5/5 (3663 reviews)

## Reviews

### "Informational Solution for Customer Help" — 5.0/5

> **Gestione** | *29 April 2024* | Maritime | Recommendation rating: 9.0/10
> 
> **Pros**: HelpServer has the aggressive customer help option, that makes every discussion straightforward, and there are suitable marketing measures.
> 
> **Cons**: HelpServer maintains solid forms that makes communication direct, and no challenge in matters help desk.

-----

### "We use HelpServer since late 2005." — 4.0/5

> **Florian** | *17 September 2008*
> 
> **Pros**: With only one application we are able to:
- manage the context sensitive online help for our eC-messenger application
- host the online manuals, and
- create PDFs out of any content

The Helpserver  client is easy to use and the server updates in a convenient way. 

Multiple languages are supported as well as different access-levels for read/write access. If content changes, the previous version is archived and available if necessary.

Helpserver allows several authors to work in parallel from from our offices in Germany, France and United Kingdom.
> 
> **Cons**: at the moment I cannot really think of a disadvantage. 
Maybe LDAP support would allow a more convenient user management.
> 
> We use HelpServer since late 2005.
Of course in the beginning Helpserver had some teething problems but we were always able to see the capabilities of Helpserver.
In the meantime Helpserver has developed to a mature application. Nowadays we use it not only to host the online manual to our customers but also for internal documentations.

Last but not least we have to mention the great work of the support. Our requests are always answered fast and very competent.
We recommend Helpserver for all kinds of documentation purposes.

## Links

- [View on Capterra](https://www.capterra.ie/software/50188/helpserver)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/50188/HelpServer/> |
| en-AE | <https://www.capterra.ae/software/50188/helpserver> |
| en-AU | <https://www.capterra.com.au/software/50188/helpserver> |
| en-CA | <https://www.capterra.ca/software/50188/helpserver> |
| en-GB | <https://www.capterra.co.uk/software/50188/helpserver> |
| en-IE | <https://www.capterra.ie/software/50188/helpserver> |
| en-IL | <https://www.capterra.co.il/software/50188/helpserver> |
| en-IN | <https://www.capterra.in/software/50188/helpserver> |
| en-NZ | <https://www.capterra.co.nz/software/50188/helpserver> |
| en-SG | <https://www.capterra.com.sg/software/50188/helpserver> |
| en-ZA | <https://www.capterra.co.za/software/50188/helpserver> |
| fr | <https://www.capterra.fr/software/50188/helpserver> |
| fr-BE | <https://fr.capterra.be/software/50188/helpserver> |
| fr-CA | <https://fr.capterra.ca/software/50188/helpserver> |
| fr-LU | <https://www.capterra.lu/software/50188/helpserver> |
| nl | <https://www.capterra.nl/software/50188/helpserver> |
| nl-BE | <https://www.capterra.be/software/50188/helpserver> |

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