Who Uses QuickBooks?
Small businesses seeking accounting software suitable to their size.
What Is QuickBooks?
QuickBooks is accounting software for small businesses. Manage all your finances with either our licensed or online version. Instant access to customer, vendor and employee information. Free support and upgrades with online version. Comes with a 30 day free trial.
QuickBooks Details
Intuit
https://www.intuit.com
QuickBooks Pricing Overview
QuickBooks does not have a free version but does offer a free trial. QuickBooks paid version starts at US$5.00/month.
Starting Price
US$5.00/month
Pricing Details
Contact QuickBooks for pricing details.
Free Version
No
Free Trial
Yes
Deployment
Cloud, SaaS, Web
Training
In Person
Support
24/7 (Live Rep)
Online
QuickBooks Features
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QuickBooks Reviews
Showing 5 of 16,623 reviews
Jay M.
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Overall Rating5/5
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Ease of Use4/5
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Features & Functionality5/5
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Customer Support3/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/11/2019
"Moved from Authorize . net"
Comments: Extremely easy sign-up process with no BS or hidden fees and months to month contract. However the customer support team tends to not be first in particular areas.
Pros: For 1% with a Of $10 a day you can transfer an ACH payment into your bank account immediately versus having it go in five days like a normal ACH bank to bank transfer would take. The software is extremely user friendly with modern UI.
Cons: I wanted to set up recurring billing for my clients where they were also invoiced every month but billed automatically. For whatever reason the rep that I got on the phone with had no idea what I was talking about no matter how I worded it I hopped on a chat but eventually I live chat with a customer support rep simply asking the difference between a sales receipt and a recurring bill yeah I was pretty much on this chat for an hour before I gave up and told the guy I was going to just call in the morning. The customer support team is not first in every aspect of their own software because I guess there’s software is pretty I hopped on a chat but eventually I live chat with a customer support rep simply asking the difference between a sales receipt and a recurring bill and I was pretty much on this chat for an hour before I gave up and told the guy I was going to just call in the morning. The customer support team is not first in every aspect of their own software because I guess their software is pretty immense.
- Reviewer Source
- Reviewed on 19/11/2019
Verified Reviewer
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Overall Rating4/5
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Ease of Use3/5
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Features & Functionality5/5
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Customer Support4/5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 9/6/2020
"Crucial Part of Any Successful Business"
Comments: I have been able to do much better cost-analysis and budgeting using QB. My company's "health" can be monitored regularly that shows me things such as what expenses I need to cut or reduce or what types of services should I be selling more of that show higher profitability. Overall, I am very happy and will continue to learn and utilize it every day. Thanks Intuit!
Pros: The best features of this software is that it is WEB-BASED and my bookkeeper can CONTINUALLY UPDATE it so that I have real-time data. Quickbooks (QB) SYNCS VERY ACCURATELY with my current CRM system for sales and scheduling which provides me with the ability to create reports from QB that I can use when analyzing profit/loss and balance sheet info.
Cons: The software is relatively easy to use, but I would like to see MORE VIRTUAL ASSISTANCE so that I can use more of the many features that QB has that can help my business.
- Reviewer Source
- Reviewed on 9/6/2020
Ryan G.
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Overall Rating3/5
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Ease of Use4/5
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Features & Functionality5/5
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Customer SupportUnrated
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/3/2020
"Okay for what it does, unfortunately so many bugs in QuickBooks Online..."
Comments: As I said, it's such a powerful platform of services and tools that it's hard not to give this software a decent rating, but the price increases and bugginess are just a big frustration. If they could get at least one of those two fixed, I would be a much happier user.
Pros: The software really is powerful and for what it claims to do, it does the technical things quite well. From importing our banking, credit card and payroll transactions to sending out invoices, those usually happen quite seamlessly. And for an integrated solutions, we also use their payment processing service so that customers can pay invoices in one click as well as their payroll service, it's hard to find a package that does everything like this.
Cons: Unfortunately, the QuickBooks Online software is horribly buggy. Whether we're using it in a browser (we've tried them all) or using their 'native program' which is just their own browser window dressed up and dumbed down a bit, the number of times we get errors vs. the software doing what we want it to is staggering. I find that it's not even worth leaving the program open, because I almost always have to restart it to get it to actually load the screen I want nearly every time. It's so frustrating because it never seems to get any better. On top of that, they always seem to be raising the price and now that we're so locked in, we don't have much of a choice but to stay.
- Reviewer Source
- Reviewed on 19/3/2020
Donna A.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer SupportUnrated
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 9/4/2020
"Very Happy with this software."
Comments: Saves us on postage since we can email our invoices. If you make a mistake there seems to always be a way to correct without any problems.
Pros: You can make so many different reports and is very easy to use. Once you learn one area of the software, the others on based on the same format.
Cons: Off hand the only feature I would suggest is in the vendor information for General Ledger Accounts, I personal would like 10 lines to disperse my bills. Payroll needs separate taxes and net, etc. As of right now you can only put in 3 lines.
Vendor Response
by Intuit on 14/4/2020
Thank you for the review, Donna. It's comforting to know that QuickBooks offers the reporting you're looking for. We're constantly trying to improve this area of the product as we want to ensure all of the reporting methods needed are available. We've taken note of your feature suggestion and will be providing this to the product development team. Wishing you continued success and happiness with the product! -Hannah, The QuickBooks Team.
- Reviewer Source
- Reviewed on 9/4/2020
Joy beth F.
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Overall Rating4/5
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Ease of Use5/5
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Features & Functionality4/5
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Customer Support3/5
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Value for Money2/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 13/5/2020
"If I could find a cheaper easier product I would switch in a heartbeat."
Comments: It’s a love hate relationship! I hate paying so much each month to use it, I hate waiting for my money when people pay my invoices. I love that I have a method to track my miles and my invoices, but I would like a more cost effective method.
Pros: Being able to create invoices and track my mileage while cleaning up my personal budget at the same time.
Cons: The cost, and waiting for my money to get to my bank. Any other app your money appears within hours maybe a day or two but QuickBooks holds your money for a full week, 5 business days so if you get paid on a Friday you won’t have access to the funds until a week later on that Monday so two weekends later. Which I know there are business’s that are fluid and waiting for their money is no big deal but my business uses my money to purchase the products I need to do the job.
- Reviewer Source
- Reviewed on 13/5/2020
