--- description: Learn more about mPACS price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: mPACS Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Insurance Agency Software](/directory/20035/insurance-agency/software) > [mPACS](/software/41448/mpacs) # mPACS Canonical: https://www.capterra.ie/software/41448/mpacs Page: 1 / 2\ Next: [Next page](https://www.capterra.ie/software/41448/mpacs?page=2) > A quick to market, cost efficient solution to managing your Insurance Agency. MPACS highly configurable, robust, agile software. > > Verdict: Rated **4.4/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses mPACS? Insurance Brokers, Agencies, MGAs and Lloyds Coverholders ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 19 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Mandon Software - **Location**: Romford, UK - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$2,200.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Mandon Software for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Ireland, United Kingdom ## Features - Claims Management - Claims Tracking - Commission Management - Comparative Insurance Rating - Document Management - Insurance Policy Management - Policy Issuance - Quotes/Estimates - Renewal Management - Underwriting Management ## Integrations (2 total) - Sage Accounting - Xero ## Support Options - Email/Help Desk - Phone Support ## Category - [Insurance Agency Software](https://www.capterra.ie/directory/20035/insurance-agency/software) ## Related Categories - [Insurance Agency Software](https://www.capterra.ie/directory/20035/insurance-agency/software) - [Insurance Rating Software](https://www.capterra.ie/directory/20037/insurance-rating/software) - [Insurance Policy Software](https://www.capterra.ie/directory/20036/insurance-policy/software) ## Alternatives 1. 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[TurboRater](https://www.capterra.ie/software/6816/turborater) — 4.3/5 (142 reviews) ## Reviews ### "MPACS" — 5.0/5 > **Stephen** | *13 March 2019* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: Easy To use Good functionablity East to add on new features > > **Cons**: Woukd like to be able to use it on a ipad so we cna use it offlice and at trade shows rather than using a lap top > > having used the system for over 10 years it has grown with our business with no effort ----- ### "Relief. mPACS will help us be more efficient and turn over so much more business - thank you Mandon\!" — 4.0/5 > **Sum Sze** | *22 November 2017* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: As an SME transitioning from a traditional to a more digitised workflow, there are many specific needs and obstacles we have that could not be solved by using off-the-shelf insurance software. customer service agent amazing knowledge of the insurance industry means explaining our needs has been very easy, and definitely a rare find. He and the rest of the team are great at finding solutions to our operational problems, as well as given us a huge amount of flexibility regarding the software's features and functions. We like that the system allows a great degree of control and allows us to configure our own settings as and when they change. Likewise, we know we are in safe hands so if there is ever anything we don't understand or need help with, Mandon are always very quick to respond and always available by phone or email. the customer service agent design philosophy is particularly strong in terms of eliminating human error, which is one of the greatest flaws with a non-digitised workflow and we really appreciate all the little checkpoints he has embedded into the structure of the system. mPACS' reporting functions are also extremely useful and flexible. It has already helped us collect much more information on how our business is doing. > > **Cons**: There are sometimes some minor usability hitches, for example some of the default field and button labels can be unintuitively titled, the user journey could be smoother when navigating some specific tasks. However I would say that Mandon are always very quick to help us resolve these issues as soon as we bring it to their attention. ----- ### "mPACS As A User-Friendly Workplace Tool" — 5.0/5 > **Paul** | *8 March 2019* | International Affairs | Recommendation rating: 9.0/10 > > **Pros**: mPACS is easily accessible form first time users to colleagues such as myself who have been using this system for nearly a year and beyond. It is a simple, robust and effective system for the processing and management of client based businesses where extensive information must be stored and constantly updated in fast paced, high pressure environments. The technical support is also second to none with the administration updates occurring regularly. > > **Cons**: In relation to any adverse qualities of mPACS these are genuinely negligible. The system allows me to do my job effectively day to day and it's reliable nature is something that allows be to perform at my best when i have to, every time. > > Any hard working days have never been impeded upon by the lack of a reliable office software. mPACS has allowed me to provide the best service possible to my clients and I cannot speak highly enough of the dashboard which call to call allows me to filter through thousands of clients to find the correct one - in a matter of seconds. Without mPACS I would not be able to perform my job at the best of my ability or certainly not to the standards that customers expect in the fast paced, high pressure environment that is the insurance market. furthermore processing difficult cases is made easy and time effective due to the simple layout of the software, which not only looks good but is so extremely simple to use. Despite the simplicity of it's nature mPACS also has a very in-depth number of tools and programmes built within that allows each user to personally customise their dashboard which allows each user to establish their own personal touch to their day to day workplace environment. ----- ### "Some Improvements Needed" — 3.0/5 > **Philip** | *8 March 2019* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: I think it has a good UI and comes with frequent updates. Support staff are quick to respond to issues > > **Cons**: Sometimes it is hard to duplicate tasks (i.e. if you have already entered a lot of details into the property tree and you want to change them all from. say 'Rebuild' to '100% Complete' you then have to got through each entry individually to change it, rather than being able to change all in the same field. Cloning floors is not always easy either, as even if you take a clone of the floor, you still have to go in immediately and change everything (i.e. if all the details are the same except for the floor, you still have to individually go into every entry and change the floor level). This means that it quicker not to clone as tends to render this void. > > Overall not bad. Frustrating though sometimes for the reasons pointed out in the cons section. ----- ### "mPACS review" — 5.0/5 > **Jonathan** | *12 April 2019* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The software is easy to use, and takes only minutes to install and get up and running. There is a huge array of functionality within the system, from simple quotes, to advanced reporting. The service provided by Mandon software is second to none and any changes or issues are dealt with quickly and efficiently. > > **Cons**: There isn't really anything we don't like about the system\!\! > > Our overall experience has been positive and I would not hesitate to recommend Mandon and the mPACS software. Using this software has streamlined all of our business processes into one place and allows us to readily access all of our business critical information from anywhere. The level of customer service provided is great, and the helpful team are always on the end of the phone to make any urgent changes to the system or rectify any issues we may come across. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ie/software/41448/mpacs?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/41448/mpacs) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data