15 years helping Irish businesses
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What Is Mindbody?

Everything you need to help take care of your clients, all in one place. Mindbody’s business management software makes it simple to bring in new clients and increase your revenue. Our platform includes features like easy scheduling & booking, CRM tools, branded app & web for your business, self check-in, and more. Mindbody keeps your community in close reach—get in touch to learn more and see these tools in action.

Who Uses Mindbody?

Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.

Mindbody Software - Get discovered by the largest audience on fitness, beauty, and wellness customers on the Marketplace. This Mindbody-exclusive feature connects your business to users around the world searching for services like yours.
Mindbody Software - Form better relationships with your members using client profiles. This feature keeps information like personal preferences, payment details, service history, and more on hand so you can offer better customer service.
Mindbody Software - Create and send personalized email campaigns with our Marketing Suite. These features make it easy to keep your current members happy while also running promotions that incentivize new clients to book.
Mindbody Software - Bring your business’s brand to life with a custom mobile app. This feature helps you engage with your clients on another level through rewards programs, push notifications, shared class playlists, and more.
Mindbody Software - Learn what’s performing well with our reporting features. These tools track revenue sources, analyze current promotions, and monitor inventory so you can nail down what strategies are best for your business.

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Reviews of Mindbody

Average score

Overall
4.0
Ease of Use
3.9
Customer Service
3.8
Features
4.0
Value for Money
3.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Garrett
Garrett
CIO in US
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Learn It and Use It

5.0 5 years ago

Pros:

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Cons:

the old design structure of the base platform could use some updates, which they are aware of

Laura
Front Desk in Canada
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Never grew to love it

4.0 2 months ago

Comments: It was a fine enough experience. I was however in support of seeking out other booking systems that could sustain both class sign-in and appointment bookings.

Pros:

I used this product mainly to sign people into class and occasionally to book people in for a treatment. I appreciate that Mindbody offer the opportunity to do both and allow for therapists to run their practice out of the studio. I cannot comment on the quality of charting options available.

Cons:

I have used this platform for 8 years and I have never grown to love it. It frequently glitches. It isn't the most user-friendly. The last time I used it, they were trying to implement a new UI to sign people into classes. Instead of presenting an inviting, easier format, it's just incredibly annoying and counter-intuitive. Turning the prompt down once doesn't work; every time I log back into my account I have to click on a small button to use the old version. Although I don't know the cost, I have heard from many that it is very expensive for what it is you're getting.

Margaret
General Manager in US
Alternative Medicine, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Horrific "Customer Service"

3.0 2 months ago

Comments: I would not recommend at all. After the sale there is absolutely no customer service available. They refer you to articles to read for help and if you do actually get to speak with a rep they tell you that it is not their department.

Pros:

Cost, but if you want anything of value it is an add-on and they integrate with other companies.

Cons:

They refuse to handle or solve any problems issues in house. They outsource staff with people who don't fully understand the issues and never solve anything on the first attempt.

Michelle
Licensed Massage Therapist in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Great for a larger company

5.0 3 months ago

Comments: Support was great and very patient. Not meant for a single therapist to run. Would be better for a bigger company.

Pros:

Booking was easy after the initial set up was figured out.

Cons:

Designed to set up your individual business. Just a lot to learn and many different alternatives to run your business.

Agatha
Digital Marketer in US
Machinery, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Best Scheduling Solution For Mindbody

5.0 4 weeks ago New

Pros:

With Mindbody, handling reservations and business scheduling. It is affordable and smooth while using.

Cons:

No problems with Mindbody. It is an amazing solution.