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choose better software

What Is SuperOffice CRM?

SuperOffice CRM has one goal; to help you find, catch and keep more customers. Our focus on creating a simple and user-friendly CRM solution ensures you work more productively. SuperOffice CRM integrates with all Office applications and supports all leading technology platforms. Available on any device.

Who Uses SuperOffice CRM?

Medium sized companies looking for a user-friendly CRM system that enables you to track sales activities, nurture leads, send targeted email campaigns and respond quickly to customer support tickets.

Where can SuperOffice CRM be deployed?

Cloud-based
On-premise

About the vendor

  • SuperOffice
  • Located in Oslo, Norway
  • Founded in 1990

SuperOffice CRM support

  • Phone Support
  • Chat

Countries available

Austria, Denmark, Germany, Ireland, Netherlands and 4 others

Languages

Chinese, Czech, Danish, Dutch, English and 10 others

SuperOffice CRM pricing

Starting Price:

€45.00/month
  • No free trial
  • No free version

SuperOffice CRM does not have a free version and does not offer a free trial. SuperOffice CRM paid version starts at €45.00/month.

About the vendor

  • SuperOffice
  • Located in Oslo, Norway
  • Founded in 1990

SuperOffice CRM support

  • Phone Support
  • Chat

Countries available

Austria, Denmark, Germany, Ireland, Netherlands and 4 others

Languages

Chinese, Czech, Danish, Dutch, English and 10 others

SuperOffice CRM videos and images

SuperOffice CRM Software - CRM Suite
SuperOffice CRM Software - Sales Card
SuperOffice CRM Software - Service Dashboard
SuperOffice CRM Software - Marketing Tools
SuperOffice CRM Software - SuperOffice App Store
View 6 more
SuperOffice CRM video
SuperOffice CRM Software - CRM Suite
SuperOffice CRM Software - Sales Card
SuperOffice CRM Software - Service Dashboard
SuperOffice CRM Software - Marketing Tools
SuperOffice CRM Software - SuperOffice App Store

Features of SuperOffice CRM

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Call Centre Management
  • Campaign Management
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Document Storage
  • Email Management
  • Email Marketing
  • Inbox Management
  • Incident Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Prioritisation
  • Queue Management
  • Quotes/Estimates
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Pipeline Management
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Support Ticket Management
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Workflow Management

SuperOffice CRM Alternatives

HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers. Learn more about HubSpot CRM
Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform.
SugarCRM is one of the world's leading CRM solutions, ideal for organisations with between 50 to 5,000 employees across all industries.
Membrain is the #1 sales effectiveness platform for teams working with complex b2b sales to gain competitive advantage.
Integrated business management solution that automates financial, customer relationship and supply chain processes.
CRM products from cobra for sales, marketing and service. Regardless of whether it is a start-up or a corporation.
India’s truly connected customer conversation platform lets you deliver the best CX. Become the brand that your customers love!
Sales Execution Platform built to help you sell faster. Prioritize leads & tasks, recommend actions, and help your team execute them.
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM

Reviews of SuperOffice CRM

Average score

Overall
4.2
Ease of Use
4.1
Customer Service
4.2
Features
4.0
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
35%
4
55%
3
6%
2
5%
Marcel
Marcel
Co Founder in Netherlands
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

It really is the most user friendly CRM that you can imagine.

5.0 6 years ago

Comments: Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers.

Pros:

User interface is great. Very easy to use and administer. Users can work with the CRM functions within a few hours. Integration with Office applications and Office 365 is more than perfect. You can use Outlook like you always did and still your emails are stored in CRM linked to the right customer and project. I love the fact that you never really have to search for anything. All parts of the application are never more than two clicks away.

Cons:

Only one thing that bothers me using SuperOffice: the standard reports are very basic. We use the dashboards a lot -they are great- and there are some Apps in their own app store that allow us to generate the reports we need.

Matt
Managing Director in UK
Events Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

You can almost say it 'runs the company'!

5.0 4 years ago

Comments: We run the business on SuperOffice, dealing with customer communications (incoming and outgoing) and sales pipeline management, but most importantly the event management using the projects area.

Pros:

I like the fact that we can out every process in to the CRM, from sales to event management, data capture and enquiry management.

Cons:

The Community needs a bit of work adding more complex resources in, but as a starter guide is useful and support do assist.

Alternatives Considered: Dynamics 365, Salesforce Sales Cloud and HubSpot CRM

Reasons for Choosing SuperOffice CRM: Zoho was not easy to navigate and the costs accumulated quite quickly when you started using the system more.

Switched From: Dynamics 365, Salesforce Sales Cloud and HubSpot CRM

Reasons for Switching to SuperOffice CRM: Cost and simplicity. The others needed too much work and cost to develop for our needs. SuperOffice had these areas ready made in the price with easy ways to adapt to our needs.

Lukas
Projekt Manager in Switzerland
Professional Training & Coaching, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Not good - many necessary features not available

2.0 2 years ago

Comments: The overall experience for me is that I would never choose SuperOffice again but rather the solution Microsoft offers. It is more expensive, but trust me, it is worth it!

Pros:

The best thing about the CRM is that it is very easy to use and has a very easy to follow structure (Firm/People and Sale/Projekt).

Cons:

Many basic features which one thinks every CRM provide are not available. The most critical problem is that selections are extremely limited. For example, one cannot make a selection of all "Projekt leaders", which would be critical for us in order to send all of our customers who are Project leaders a standardised e-mail. Many further issues arise there once you have spent some time testing the selections (many limitations became apparent only after using the CRM, not during the evaluation process). A further issue are the many bugs which the system has, for example the data-export does not work properly even though issues have been posted on the community platform for 5 years!

Alternatives Considered: HubSpot CRM

Reasons for Switching to SuperOffice CRM: Because of the price and promises were made that this product can fulfill our needs (which it did not)

Eva
Business Process Developer in Sweden
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Stellar CRM

5.0 4 years ago

Comments: SuperOffice has been a great hub for collecting, organizing and making sense of valuable contact data and insights, whilst providing all the features and tools needed to manage information about people, projects, relations and other aspects that are important to our line of business.

Pros:

It is reliable, easy to implement and use and optimizes all our contacts, relationships, projects, tasks etc.

Cons:

Perhaps the marketing module should be included in the base package.

Alternatives Considered: Salesforce Sales Cloud

Reasons for Switching to SuperOffice CRM: Affordable and contains a wide range of practical and intuitive features, and comes with a user friendly interface.

Daniel
Service Manager in Sweden
Machinery, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Superoffice as CRM

5.0 5 months ago

Comments: Profesional sales tool

Pros:

Very good and complete sales tool. Professional set up and good connection to outlook.

Cons:

In our case we were missing a module to handle workorders and field service. We were also missing the possibility to handle agreements and a machine register connected to the customers.