---
description: Learn more about SurveyMonkey price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: SurveyMonkey Pricing, Cost & Reviews - Capterra Ireland 2026
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Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey](/software/32728/surveymonkey)

# SurveyMonkey

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> Survey management solution that helps businesses collect feedback, insights, and data to drive organizational growth.
> 
> Verdict: Rated **4.6/5** by 10455 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SurveyMonkey?

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 10455 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Momentive
- **Location**: San Mateo, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish
- **Available Countries**: Australia, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, Russia, South Korea, Spain and 4 more

## Features

- Activity Dashboard
- Benchmarking
- CES Survey Structure
- CSAT Survey Structure
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Customer Experience Management
- Customisable Branding
- Customisable Questions
- Customisable Templates
- Dashboard
- Data Visualisation
- Drag & Drop
- Email Management
- Email Marketing
- Employee Recognition Software
- Engagement Tracking
- Feedback Management
- Forms Creation & Design
- Forms Management
- Live Results Sharing
- Marketing Management
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multiple Question Types
- NPS Survey Structure
- Negative Feedback Management
- Offline Response Collection
- Online Polling
- Peer-to-Peer Recognition
- Personalisation
- Process/Workflow Automation
- Pulse Surveys
- Question Branching
- Question Library
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Sentiment Analysis
- Skip Logic
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text Analysis
- Third-Party Integrations
- Trend Analysis
- Visual Analytics

... and 10 more features

## Integrations (102 total)

- ActiveCampaign
- Administrate Training Management
- Airbyte
- Airtable
- Apptio Platform
- Appy Pie
- Arlo Training Management Software
- BHN Rewards
- BigID.me
- Birdeye
- Chattermill
- Claris Connect
- ClicData
- Conduitly
- Constant Contact

... and 87 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Marketing Tools](https://www.capterra.ie/directory/34136/ai-marketing-tools/software)

## Related Categories

- [AI Marketing Tools](https://www.capterra.ie/directory/34136/ai-marketing-tools/software)
- [Market Research Software](https://www.capterra.ie/directory/10041/market-research/software)
- [Forms Automation Software](https://www.capterra.ie/directory/10023/forms-automation/software)
- [Form Builder Software](https://www.capterra.ie/directory/33235/form-builder/software)
- [Polling Software](https://www.capterra.ie/directory/31220/polling/software)

## Alternatives

1. [Typeform](https://www.capterra.ie/software/137289/typeform) — 4.7/5 (964 reviews)
2. [SurveyLegend](https://www.capterra.ie/software/156752/surveylegend) — 4.6/5 (964 reviews)
3. [UmfrageOnline](https://www.capterra.ie/software/201674/enquetes-maken) — 4.6/5 (1627 reviews)
4. [Google Forms](https://www.capterra.ie/software/176571/google-forms) — 4.7/5 (11432 reviews)
5. [Jotform](https://www.capterra.ie/software/158456/jotform-4-0) — 4.7/5 (2885 reviews)

## Reviews

### "Powerful & easy survey tool with Strong analytics features" — 5.0/5

> **Meshv** | *3 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: SurveyMonkey make it super easy to create surveys using its ready made templates and pre-built questions. The UI interface is so beginner friendly such as skip logic, multilingual surveys and real time analytics help collect better insights.
> 
> **Cons**: Only one thing I dislike is the free version has limitations on number of question and responses so need paid plan for that.
> 
> Overall, I am having great experience with SurveyMonkey. It is super reliable and easy to use platform for making surveys and collecting proper feedback from users and team member.

-----

### "Survey monkey review" — 5.0/5

> **Krystal** | *28 March 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I love survey monkey its ease of use to create my own surveys.Its a great value for my money and the survey design is easy to use an design.
> 
> **Cons**: Not one thing survey monkey i least like the team and employee engagement is great to work with.Review feedback is great when i visted the site
> 
> Customer support is great when asking them something about survey monkey.Survey monkey is just a great site to use when i want to create surveys

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### "Good Outreach Tool" — 3.0/5

> **Staci** | *30 July 2025* | Internet | Recommendation rating: 5.0/10
> 
> **Pros**: The contact list is well-organized and easy to navigate. I appreciate the ability to send out multiple, customized emails. The surveys provided valuable data, which helped me achieve my project goals and digital marketing needs.
> 
> **Cons**: The biggest con is the overwhelming number of promotional emails received after registration, which came weekly and started feeling like spam.
> 
> While I liked the software, I found better options available. However, my overall experience was not unpleasant. There were some great features that helped with the overall success of my project.

-----

### "Fit-for-purpose, simple surveying tool" — 5.0/5

> **Amanda** | *2 March 2026* | Oil & Energy | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and simple interface for both creating and answering surveys. Easy to share results with the appropriate audience.
> 
> **Cons**: Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions.

-----

### "Easy Survey Creator\!" — 4.0/5

> **Parker** | *27 April 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: SurveyMonkey is super easy to use, even if you’re not a tech-savvy person. The drag and drop setup, clean layout, and quick sharing options make it simple to put together something that looks polished without spending forever on it.
> 
> **Cons**: Some of the cooler features feel locked away unless you pay for the higher plans, which can be annoying if you just want to add a bit more customization or get deeper insights without upgrading.
> 
> Overall, using SurveyMonkey has been smooth and pretty stress free. It does what you need, helps you collect feedback fast, and keeps everything organized so you’re not digging around for responses or trying to make sense of messy data.  I have used SurveyMonkey in college classes and as a teacher.

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## Links

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