What Is Constant Contact?

Constant Contact delivers for small businesses and nonprofits with powerful tools that simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we deliver the performance and guidance to build strong connections and generate powerful results. For more information, visit www.constantcontact.com.

Who Uses Constant Contact?

Our expanded online marketing platform is designed to help small business owners, side-hustlers, nonprofits and individuals do more and grow more than ever before.

Constant Contact Software - Choose from hundreds of email templates with our easy-to-use drag and drop email editor.
Constant Contact Software - Online Marketing platform — Email, SMS marketing, Google ads, social ads, automation, events and more.
Constant Contact Software - Watch your sends, opens, clicks and more. In-depth reporting allows you to watch the performance of your campaigns over time and see who is engaging and who isn't.
Constant Contact Software - Constant Contact integrates with 1000s of the leading applications. Discover how our partners can help you do more.

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Reviews of Constant Contact

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.2
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Fambarila Fidele
Fambarila Fidele
Entreprener in Côte d’Ivoire
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

An Perfect software for E-mail marketing

5.0 2 months ago

Comments: This software is a gem if you do email marketing, computer input or web development. It's yours

Pros:

Contact Constant is an excellent software for small businesses. It manages practically all the parameters that a business online has (mailing, marketing, automation, analyses, reports, management, assistance...) very pragmatically. Additionally, the prices are affordable and data exchange is very fast.

Cons:

The design is not very pretty, and it gives me no desire to work (laugh).Apart from that, I do not find any negative points.

Jennifer
Paranormal tour guide in US
Entertainment, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Constant Contact Review by Jen

5.0 2 months ago

Comments: After 2020 we were forced to focus on merchandise sales and rely heavily upon their success. Constant Contact made a positive impact and helped keep us afloat.

Pros:

Constant Contact is a prominent brand in the email marketing business. A multitude of integrations are possible (Google, Microsoft, and Zoho products, Shopify, WordPress, Purplepass Ticketing, ETC.) The power to launch a large campaign and see results quickly has to be the best feature of CC for us.

Cons:

Constant Contact sways towards the mid to high end of the price spectrum. The premium plan (which you must purchase to remove the CC logo) is absolutely on the high end. Ease of use isn't perfect yet.

Alora
Chief of Staff in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Cheap but not the best feature suite on the market

3.0 last month New

Pros:

I appreciated how cheap it is to use Constant Contact. That was the main draw in moving to Constant Contact, away from HubSpot, for email marketing. Unfortunately, their email templates simply aren't as strong, sharp, or easy to customize. We ended up returning to HubSpot after a short period of time. This is probably a great platform for a company that is just starting out though!

Cons:

Their email templates are a bit dated, they are not as easy to customize or re-format.

Stacey Van
Social Media Manager in US
Airlines/Aviation, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

An Extremely User-Friendly Email Marketing Platform: Constant Contact

4.0 3 months ago

Comments: Overall, I found Constant Contact to be a great platform for sending out emails. It was easy to use, with plenty of helpful features such as analytics and segmentation. The only downside was that the templates could look a bit dated.

Pros:

Constant Contact is an incredibly user-friendly email marketing platform that helps you create and send professional-looking emails quickly and easily. The platform also features comprehensive analytics, tracking, and segmentation capabilities, so you can effectively measure and monitor the success of your campaigns.

Cons:

While Constant Contact is a great platform, there are some limitations. For example, it doesn't have the same level of customization options as some other platforms, and its templates can look a bit dated.

Kimberly
Owner & CEO in US
E-Learning, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great email campaigns!

5.0 3 weeks ago New

Comments: I used Constant Contact as my major campaigning tool leading up to a national conference that I hosted. It helped me create community. I got tons of feedback from the listserv that the emails looked amazing. It boosted my registrations and helped everyone stay up-to-date on what we were planning.

Pros:

The emails looked great! Plus, it was so easy to drag and drop items to build a newsletter/email that I really wanted. It was like canva with it's drag and drop functionality, which made it really easy!

Cons:

I wish there were more stock pictures to use. More ability to edit pictures within the software.