iContact

A Solid Email Platform

Comments: I get the ability to reach my customers and turn them into return customers week after week and year after year.

Pros:

iContact is easy to use in most cases. There are tons of different templates and creating your own email template is a breeze. If you get one of the Pro plans they'll even help you make templates for future use, so that's great, too. There are plenty of ways to upload data and keep track of that data. In fact I tend to use iContact to export my data for use on other platforms because it keeps everything so nicely. My point of sale doesn't even allow the breadth of exports and options that iContact does, so it's more than just an email platform to me. Automation is visually very simple and means that I know I'm reaching my audience at the correct times. I no longer have to manually send each email, and with the automation there are tons of options to segment in addition. This means I'm not sending frivolous emails, so that keeps our open rate high.

Cons:

I have three businesses that have to be kept separate and my only big complaint is that I can't copy automation plans or other things back and forth between them. So a lot of time is wasted redoing certain campaigns between the locations. I also think the social connectivity needs to be updated. Twitter for one is outdated and the actual website allows much more text to be posted than in-app. They're several updates behind on Twitter.

Easy to Use

Pros:

I find iContact to be incredibly user-friendly and really useful for managing contacts and email campaigns. With its intuitive interface and segmented contact lists, I'm able to easily target different audiences. It's also great that it integrates with other programs such as Salesforce, so I can keep all my contacts in sync.

Cons:

I believe that the cost of this product should be lower, while still maintaining the same level of quality.

I've used iContact for the last five years.

Pros:

iContact is a low cost solution for basic email marketing. You have access to a strategic advisor. My strategic advisor always provides thorough answers and/or solutions when requested. iContact offers automation with workflows that are easy and quick to build. The user interface is easy to understand.

Cons:

The response time to fix API issues can be slow. iContact does not offer a post unsubscribe survey. I'm not able to download user profile information when exporting email send statistics - this is important for me when I want to do a quick analysis on my data.

A Really Comprehensive Email Marketing Tool for Businesses

Comments: I have been using iContact for a few months now and so far I'm very happy with it. The platform is easy to use, has great customer service and provides plenty of features for businesses of all sizes. I think the cost is a bit pricey but it's worth it for the quality of service.

Pros:

iContact is a great email marketing tool for businesses of all sizes. Its easy-to-use platform allows us to quickly create email campaigns and track their performance. The customer service is also top-notch and they are very responsive to our needs. Overall, I am very pleased with the service and would recommend it to anyone looking for an email marketing solution.

Cons:

The only downside I have encountered with iContact is the cost. It can be quite expensive depending on the number of contacts you have and the features you need. However, if you are looking for a comprehensive email marketing tool, I think this is worth the investment.

User Friendly

Comments: iContact is an ideal solution for me to organize my contacts and make sure that I'm communicating with them in the most efficient way.

Pros:

'm really enjoying using iContact as a full-fledged communication tool. It's simple to send out emails and messages to my contacts promptly, plus I can tailor the content to suit my requirements. Moreover, the customer service is excellent, always responding quickly and being helpful. Additionally, I'm impressed with the range of features that come with iContact - such as contact segmentation, email automation, and the analytics tool. The analytics feature is especially helpful, as I can keep tabs on who opened my emails, and from that data, I can make informed decisions about upcoming campaigns.

Cons:

I have no complaints about the product so far.