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What Is Rent Manager?

Rent Manager is all-in-one, award-winning real estate property management software designed for 100 units or more and created for residential, commercial, and short-term-stay portfolios. The program’s fully customizable features include a double-entry accounting system, maintenance management/scheduling, marketing integration, mobile applications, more than 450 insightful reports, and an API that integrates with the best PropTech providers in the market.

Who Uses Rent Manager?

Rent Manager is a solution for companies that manage a multitude of multifamily, single-family, short-term-stay, and commercial properties who own/manage anywhere from 100-50,000+ units.

Rent Manager Software - Rent Manager Dashboard
Rent Manager Software - Make Ready Board
Rent Manager Software - Tenant Web Access (TWA)
Rent Manager Software - Short Term Rentals Calendar and Reservations
Rent Manager Software - Tenant Details Dashboard

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Reviews of Rent Manager

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.6
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Angie
Angie
Organizational Services in US
Verified LinkedIn User
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Customizable & Reliable

5.0 9 months ago

Comments: We've been able to centralize our data and get so much more information than we could with other software. The support is amazing and you can learn at your own pace with Rent Manager University. We love it!

Pros:

I love that I can write my own reports, customize most everything in the system with User Defined Fields, change settings to work for our business, integrate with other software.

Cons:

It can be overwhelming when first onboarding as there are so many settings and options so you need to make sure you understand the settings before implementation.

London Computer Systems Response

9 months ago

Thank you for your review!

RICHARD
Consultant in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Rent Manager - ease of use

5.0 2 months ago New

Comments: I was blown away at how easy it was to convert our tenant data from 2 legacy systems and get Rent Manager up and running. It took less than 1 month where at another company I worked at, they would still be selecting the Project Management team to manage the implementation.

Pros:

Very easy to implement, tons of How-to videos, easy to use, intuitive, flexible, and field personal found it easy to use and helpful to their job.

Cons:

Nothing material comes to mind, however, I if I could wish for anything, I would like to have a tightly integrated Treasury/Banking functionality that would integrate with many banks and automatically download bank statement activity into the Bank Recs and automatically clear outstanding checks.

London Computer Systems Response

last month

Thank you for your review! We do offer a Bank Sync option that can help with bank reconciliation. Please reach out to your sales representative for more details.

Greg
Owner in US
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Management company Lie to

1.0 last year

Comments: Very poor and regretting signing up very concerned of all the work and all the information that's entered in that there is no way to get it back out as soon as we stop paying we will never see it again.

Pros:

We liked everything the sales rep told us as soon as we got the system set up we were only able to do half of what they promised. The phone system isn't proper. We had a problem with If implementation they just counted down until the hours were run out not trained properly. Didn't give an agenda of what we should know each week. Or give options on what we should work on.

Cons:

Very poor training and overcharging they round up to the next 100. We lost over a 100 units that landlords did not wish to go to an online portal. And the company is still charging us for the last 7 months. Poor training waiting for everyone to get customer service. If you make a mistake they charge your additional fees To help get it fixed. Scripting for your forms take forever they do not have templates for each state. They do not tell you that each tenant needs their own email not just per unit in order for online systems to function. All of our tenants are month to month it does not work with the software for at least expiration dates everybody needs to be under term leases.

London Computer Systems Response

last year

Hi there, we're sorry your experience with our software was less than 100%. Our management team would like to learn more about your experience with us so we can do better in the future. Please reach out to them via [email protected] with a time that works best for you to discuss your account.

Shannon
Associate Broker in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Program

5.0 3 months ago

Comments: Very happy with customer service and all of the included available options within the program.

Pros:

I like being able to pay an annual fee and not per seat or per door. Customer Service is AMAZING.

Cons:

There are some glitchy areas, but not anything that's close to a deal breaker.

London Computer Systems Response

2 months ago

Thank you for your review! If you run into any issues with the program, please reach out to our support team so we can diagnose any connection issues.

Jennifer
Administrative Assistant in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Awesome Software, Highly recommended for managing any rental needs.

5.0 last month New

Comments: I love it, it has fantastic reports available. This is probably my favorite part. Customer service is usually very helpful.

Pros:

text messaging center, ability to modify recurring charges, merge wizard, templates

Cons:

it's hard to say, if I don't like anything, as this software is extremely complicated (not in a bad way) very minor fixes would streamline some stuff.

London Computer Systems Response

4 weeks ago

Thank you for your review!