--- description: Learn more about CMS Hospitality price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CMS Hospitality Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [CMS Hospitality](/software/25492/guestcentrix) # CMS Hospitality Canonical: https://www.capterra.ie/software/25492/guestcentrix Page: 1 / 2\ Next: [Next page](https://www.capterra.ie/software/25492/guestcentrix?page=2) > A flexible and customizable hospitality property management solution for hotels and resorts of all sizes. > > Verdict: Rated **3.0/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CMS Hospitality? Hostels. Hotels. Resorts. Owner Accounting. Property Groups ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.0/5** | 6 Reviews | | Ease of Use | 2.8/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: CMS Hospitality - **Founded**: 1993 ## Commercial Context - **Starting Price**: A$155.00 - **Pricing Details**: Pricing is based on property size. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia ## Features - GDS/OTA Integration - Guest Experience Management - Maintenance Management - Point of Sale (POS) - Reporting/Analytics ## Support Options - 24/7 (Live rep) ## Category - [Hospitality Property Management Software](https://www.capterra.ie/directory/20031/hospitality-property-management/software) ## Alternatives 1. [Guesty](https://www.capterra.ie/software/159377/guesty) — 4.4/5 (465 reviews) 2. [Little Hotelier](https://www.capterra.ie/software/144307/little-hotelier) — 4.0/5 (220 reviews) 3. [WebRezPro](https://www.capterra.ie/software/113348/webrezpro) — 4.6/5 (211 reviews) 4. [Aiosell](https://www.capterra.ie/software/194709/aiosell) — 4.8/5 (62 reviews) 5. [RoomKeyPMS](https://www.capterra.ie/software/5937/roomkeypms) — 4.4/5 (89 reviews) ## Reviews ### "CMS Only" — 5.0/5 > **Aarti** | *30 April 2023* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: It is really impactful, easy to use \& have easy process of integration. > > **Cons**: Everything is convenient \& no changes required > > All registrations \& data maintenance is done at CMS. Its an Excellent experience so far. ----- ### "Happy Customer" — 5.0/5 > **HARRY** | *14 March 2017* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and the constant upgrades. Support is great also > > **Cons**: no negatives. If I have an issue it is quickly resolved > > I have been using CMS since 2000 and very happy with software. We have upgraded each time and are in the cloud and itergrated with Siteminder for direct bookings into cms. We also use C \& B ----- ### "Nothing short of terrible. CMS / Guest Centrix is the worst PMS I have come across." — 2.0/5 > **Spencer** | *31 January 2018* | Recommendation rating: 0.0/10 > > **Cons**: User interface is outdated and hard to use. Integration with other software is very limited and extremely expensive and time consuming as CMS charges excessively for any integration and do nothing in less than 3 months. Support is very poor as is training. Updates are almost non existent and not automated requiring system shutdown during core business hours. They have very poor relationships within the industry and make little effrot to maintain relationship with existing customers. Unfortunately I cannot write anything positive about CMS and I am very pleased that we have finally migrated from this platform at great cost, effort and inconvenience to our hotels. I would be pleased to provide objective feedback if needed if anyone is looking to subscribe to Guest Centrix / CMS. You may want to do yourself and your company a big favour short term and long term by avoiding CMS totally and not fall for their fake sales pitches. > > There is nothing positive about CMS / Guest Centrix that I can write about objectively. Our experinece with CMS over a period of 19 month has been nothing short of distressing and has cost our business $$$$. We have finally found a suitable software and migrated. ----- ### "I'm a fan of Guest Centrix and the support team" — 4.0/5 > **Russell** | *9 March 2017* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Fully Integrated > > **Cons**: User interface needs an overhaul - this is coming in the web version I understand > > Guest Centrix does and excellent job of bridging the gap between Trust Accounting and a solid Property Management by providing a fully integrated solution with the features and functionality one would expect from both solutions. ----- ### "Dont waste your time nor money with CMS Hospitality" — 1.0/5 > **Paul** | *10 November 2015* > > after building a new hotel in Sydney the biggest mistake I made was going with CMS hospitality. The system is not what the great sales person made it out to be\! PAYING for support. Takes days to get back to you followed by sorry that was in your training you should already know that. They offer free training when you complain but when time to booking they renege on this\! A great company is a leadership from the top which in this case the leader is disrespectful and not willing to assist with their client's requirements, I have the emails to prove it. Trust me STAY AWAY\! I learned the hard way after $$$$ and endless complaints from my staff. Feel free to contact me for any advice, I won't turn you away like CMS will. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ie/software/25492/guestcentrix?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/25492/guestcentrix) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data