What Is Performance Pro?

Performance Pro is a customizable, user-friendly, automated performance management platform. Save time with our customizable libraries of content from competencies to tools that help managers leave more meaningful feedback & establish smart goals. Empower your employees to pursue their own professional development, retain your top talent, provide a sense of purpose with goal alignment to strategic objectives, & truly drive an increase in performance & achievement throughout your organization.

Who Uses Performance Pro?

Organizations across all industries that want to simplify performance management processes while increasing the ability to get valuable insights about their organizations.

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Performance Pro Software - Performance Analytics

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Reviews of Performance Pro

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.7
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Faith
Faith
Technician in South Africa
Verified LinkedIn User
Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

It has taught us to have a clear and realistic purpose in performance management

5.0 4 years ago

Comments: From start we have worked with the support team and integration with our other platforms was simple. Now we can track performance of our employees, coach them on weaker areas and reward them on achievements, all these are done automatically with the system.

Pros:

Performance management needs to have a purpose and that's what Performance pro is helping us to achieve in our organization. Mostly, it has helped us to integrate learning and performance so that we let our employees get coaching on tasks they have low performance on. We are also able to monetize performance and reward our employees accordingly. We are able to track our employees from check-in, tasks worked on, goal achievement, areas that need improvement and overall performance. In addition, this software has a beautiful user interface and it is easy to use as it also integrates very well with our other platforms including our accounting platform.

Cons:

We have used performance pro for years and we have never been disappointed, the support team is just awesome as they worked with us from start up to now.

HR Performance Solutions Response

4 years ago

Hi Faith, Thank you so much for the great feedback and we are happy to hear how you are using the learning and performance management integration for employee coaching and development. We'd love to be able to check back in as you continue to use the integration and see how the strategy continues to contribute to creating your purpose. Sounds like the performance management processes are all done automatically now within the system, this is great and what we intend to provide for our clients! If you need any additional assistance or pointers, please feel free to connect with us. More exciting new features to come over the next few months! All the best! The Performance Pro Family

Alvaro
Alvaro
Account Manager in Philippines
Verified LinkedIn User
Utilities, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Annual Fiscal Review is a breeze

5.0 5 years ago

Comments: Employees love rewards and performance bonuses. Managers need a tool to justify these. Performance Pro will help you come up with the workflow to set goals, monitor, and quickly access the progress and results via its powerful reporting tool.

Pros:

Thanks to Performance Pro most of our performance appraisals and review are have been streamlined (some modules, automated), and the reporting tool has delivered a comprehensive and consistent report (so far) for the past 2 fiscal years we're at it. The major seasons in the year we use this is during the start, mid, and end of fiscal year. Our employees didn't really find it difficult to adjust to this software (coming from an internally developed app we had before). Among the features they loved is the fact that it allows the employees and managers to add goals, notes, and ratings are easy to input. Our appraisals are done in a timely manner, mostly because the update of the records has been made mandatory, and easy using this software. Transparency is also key to a good reception from our employees. The review process is clearly documented and are made transparent and easy to follow just by accessing their records and accompanying documentation.

Cons:

Performance issues of the application are sometimes felt by (some) employees. We have yet to narrow down the cause (whether it is due to our devices or what). The UI doesn't help too much in this aspect since it looks a bit sluggish and with an outdated design. The customer support was a little lacking, either the one assigned to our ticket wasn't knowledgeable or our issues were not really given priority and much attention.

HR Performance Solutions Response

4 years ago

Hi there, Thank you so much for the positive feedback. We are happy to hear that the software allowed you and your organization to streamline and automate your performance management process and support more transparency within your culture. Please let us know if employees are still experiencing issues with the application so we can help to track down the problem. Good news to come, a UI refresh is on the docket for 2019 so be on the lookout! All the best! The Performance Pro Family

Robin
HR Director in US
Railroad Manufacture, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Good Use of Workflows

3.0 5 years ago

Comments: I stepped into the process mid stream and was able roll out the performance management program. It did take several hours of training with Performance Pro to understand the set up. The Performance Pro representative was very accommodating and key to the success of the roll out. I found that mid stream set up changes created down stream process complications that were not fully understood and explained. Year one went ok and we will implement process changes based on the roll out experience.

Pros:

This software has workflow capability that can be used during the performance review process. It does make routing of performance reviews more efficient in that it sends emails to managers and employees during each stage of the process and makes the review available for edit and review at different stages. The software is very customizable. Implementation specialist was very attentive to our needs.

Cons:

The set up of the software was extremely time consuming. Understanding what each of the custom fields does and how it impacts other processes is tough. There are several administrative manuals but I found that they were not updated with the newest software features. There are standard reports but they are not customizable and the software doesn't have the capability to adhoc reports.

HR Performance Solutions Response

4 years ago

Hi Robin, Thanks for your feedback, we are happy to hear you enjoy the workflow capability and customization. These types of features in a performance management system help to support your organization as it changes and grows. It sounds like there were some bumps in the road rolling the program out as you stepped into the process mid-stream. As we are glad to see that one of our representatives was very accommodating and the key to a successful roll out, our goal is to ensure you have an efficient software program that continues to support your performance management culture. To ensure this is happening we'd love to talk to you more and review your needs as we go into 2019. Give us a call and let us know how we can help to support you. Thanks! The Performance Pro Family

Zee
Zee
Digital Operations Manager in Ukraine
Verified LinkedIn User
, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great for IT (and other) project management

5.0 5 years ago

Comments: If you are looking for a straightforward instrument to visually manage the workflow of the tasks for your business project - it's a great one.

Pros:

- customizable workflows for any kind of process - ability to add labels and epics to the tasks that make it more visual and easier to navigate - a plethora of available additional plugins for the JIRA workflows that allow doing pretty much anything with the tasks and boards

Cons:

- a bit complicated for an average user (compared to Trello by the same company, Atlassian) - sometimes can be confusing when there are a couple of boards with the same tasks but one is Kanban and other is Scrum...

HR Performance Solutions Response

4 years ago

Hi Zee, Thanks for the 5 Star review! So happy to hear you appreciate the customizable workflows. We have some new enhancements coming in 2019 that we think you will enjoy. We'll be excited to get your feedback. All the best, The Performance Pro Family

Yendi
Yendi
HR Assistant in Honduras
Verified LinkedIn User
Hospital & Health Care, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great management system and user friendly!

5.0 5 years ago

Comments: This platform helped me perform my duties with effectiveness and with precise information.

Pros:

This platform helps ease the workload in the HR role, very user friendly, no hassle in understanding how the platform works. Very efficient when generating reports. I had a situation with the platform once, so I had to contact customer service. They were very helpful and respectful, they definitely solved my problem. Overall, this platform, you can customized it and permits the employee to do their yearly appraisal.

Cons:

Few times the notification haven't gone thru, so there has been a delay in the workload. This happened when there was an update available. So I guess that we needed to set the settings again back to how they were, but no big issue, it was resolved.

HR Performance Solutions Response

5 years ago

Hi Yendi, Thanks so much for the 5-star review! So glad you're happy with Performance Pro. Looks like you haven't been using it that long. I think you are going to be really excited about some of the features we have coming. We'll keep you posted on them! Thanks again!