15 years helping Irish businesses
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What Is Procare Solutions?

Procare Solutions is the #1 name in child care management software – used by 37,000+ daycare businesses. For over 30 years, child care professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.

Child care management software enabling contactless check-in/out, integrated tuition collection, business management tools and more.

Who Uses Procare Solutions?

Daycares, child care centers, preschools, before and after school programs, enrichment programs, youth organizations and camps of all sizes and structures.

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Reviews of Procare Solutions

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.6
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Marlene
Marlene
Administrator in US
Verified LinkedIn User
Consumer Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Software for Child Care Centers

5.0 5 years ago

Comments: We love this program. It provides us with one place to quickly find out so much information. Log-in and see total enrollment, enrollment by classes or ages. Tracks child information without searching through files or looking in multiple places. Tracks employee attendance and any other info you might want to add like: Date of Hire, schedules, vacation time accrued or used, etc. Many things a pre-programed, but you can personalize it yourself or request assistance from a fantastic customer service person. This makes my job so much easier, especially with continual changes to State Day Care Licensing regulations. You do have to enter each child's information when they enroll, but once and it's done. Can update any information with only a few clicks and everyone that you assign a role can see everything.

Pros:

Simplicity of use. Saves paperwork. Can be used to create reports. Easily see everyone who is still in the building (children and staff members). Records many different types of information (attendance, immunizations, medicals, state required paperwork, Food Program info for the USDA CACFP, tuition fees, and other misc info.) You can program it to add user specific information such as allergies, restricted pick-up, authorized individuals for pick-up, etc. We even have a door unit that stores fingerprints of authorized individuals for pick-up and then allows the door to unlock for entry.

Cons:

W e have had to replace the door unit after someone cracked the screen and someone just chipped the fingerprint reader which may need replaced (it is still working). This is the result of individual user misuse though and not an actual flaw of the program or hardware. There is an annual update fee, but it is well worth the cost for the time and paperwork it saves.

Jenifer
Director in US
2128, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Game changer in the office and Classroom

5.0 3 weeks ago New

Comments: We have used several methods of accounting in communication in our Learning Academy and by far Procare has been the one that stands out for both billing and classroom tools

Pros:

The communication my parents and teachers can have to assure that the children have the best environment and tools for that individualized experience.C

Cons:

I wish there were a few tools with the billing to truly be more turnkey than it is at the moment.

Denise
Owner in US
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

You can do better.

3.0 11 months ago

Comments: I would describe it as hot and cold. I am resentful that I was forced to switch from Sandbox but I am doing my best to make the most of it. I get good feedback from the parents and frustration from the staff.Overall, I plan to stick with it in hopes that you will continue to improve services. I really appreciate the substantialness of this survey. It allowed me to say what I really think and not just guide answers on a path that suits the company best. This level of survey gives me hope that Procare actually does care about their clients. Thank you.

Pros:

I adore [sensitive content hidden], who gently guides me through trainings. Give her a raise, give her two raises, she's awesome.I like that the parents like it.Tuition express seems pretty good. Needs a few tweaks, but otherwise a decent product.I like that it works with both apple and android fairly well.I love that you can send video and it's good quality.I feel like I will appreciate more features as I learn them.

Cons:

1. Reports. The absolute worst! I shouldn't have to buy another program just to download, read and print out simple reports. Please see your SANDBOX reports and do that.2. Messaging. Maybe add a filter that allows me to see my message 1 time with everyone I sent it to. I do not need to look at the same message 120 times on the same page! 3.Chat bots... I agree they need to be there, but they're not super accurate or always that helpful.4.Customer phone support. I sat on hold for 47 minutes yesterday. Maybe add a wait in line, call back feature.5. Newsletters, attachments and flyers. This could be a little more user friendly. I would really appreciate the ability to upload premade flyers, parent announcements, calendars, etc in the messaging feature.

Michelle
Assistant Director Curriculum in US
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Procare is the Solution

5.0 2 months ago

Comments: We are happy with our Procare Solutions subscription and don't plan using any other app at this time.

Pros:

We use Procare to not only send real time communication to parents but also as administrators we get to see a snapshot of each classrooms day. Parents rave about the ability to see daily updates and pictures of their child when they have to be away at work.

Cons:

Sometimes we have issues with the app right around the time there is an update. The issues are usually resolved quickly.

Tiki
Child care Provider in US
Education Management, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great app, but needs improvement, I believe it will get there.

4.0 2 months ago

Comments: I think it is a great app and very up and coming, I think it will continue to thrive and imporve. Once it has some of the things I am looking for I would certainly keep using this app.

Pros:

There are alot of options and I think it has alot to offer, this is my personal opinion. I have been looking for a app that checks off all my boxes, this one has majority of them but a few things missing. the price is much more afforable then alot of the apps out there and you get way more.

Cons:

I REALLY Wish it had a EXPENSE Section, This would be a game changer. The customer support is not the best. I emailed them about pricing and never got a response. Even the little messager box help is very slow. for anyone who is a visual learner it would be great if there were more short videos to help guide you. I believe there are alot more feature with partnered apps but was confused how to do this, not very user friendly for people who get confused easy with technology.