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What Is Zeffy?

Zeffy (formerly Simplyk) is the only zero-fee fundraising platform for nonprofits.

While other platforms take a portion of donations in fees, Zeffy gives 100% of all donations directly to nonprofits and relies entirely on voluntary contributions. Donors can have peace of mind that the entirety of their gift is going straight to the cause.

Online donations. Event ticketing. Peer-to-peer fundraising. Memberships. Donor management, Raffles & lotteries and more!

Who Uses Zeffy?

Zeffy is the only zero-fee fundraising platform for nonprofits. Best suited for small and medium nonprofit organizations. Serving over 25,000 nonprofits across North America.

Zeffy Software - Get access to your donors’ complete profile details and transaction history in just a few clicks.
Zeffy Software - Create 100% free registration forms and tickets for your next fundraising event.
Zeffy Software - Engage with the right donors at the right time
Zeffy Software - Collect 50% more online donations with high-converting donation forms

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Reviews of Zeffy

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.9
Features
4.5
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Maude
Maude
Founder and Artivist at Large in Canada
Verified LinkedIn User
Nonprofit Organisation Management, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Saving more than money

5.0 5 months ago

Comments: Zeffy has changed the way that I do things - it has made my life so much simpler. By having everything on Zeffy, I can take care of so many things in just one place, and in a more intuitive way than some other platforms. The staff have been helpful and friendly. Seriously, Zeffy has saved my sanity and renewed my ability to focus more on the work I do rather than scattering my energy every which way.

Pros:

I love how Zeffy has made my work life so much easier in many ways. I can manage my email list, send messages to different segments, tag individuals and their interests, sell tickets to events, collect membership fees, and track income and engagement throughout. Best of all, I can do all of this (and more) without having a portion of our income being snatched up by a supposed 'ally' of non-profit organizations.

Cons:

There is nothing that I dislike about Zeffy. I love that they have regular introductory workshops that you can join to learn how to use the platform. It still took me a little bit of time to learn some of the ins and outs of the program, but I feel confident that, if I had a question, they would answer it quickly.

Nicolas
Artistic Director in US
Entertainment, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Every Nonprofit Should Immediately Begin Using Zeffy. No joke.

5.0 3 months ago

Comments: A+ across the board. I stated using it to save us money (or, rather, to be able to keep more of our donations). But immediately became a convert and now find myself telling everyone about it. If you’re a nonprofit… this has to be your donation portal.

Pros:

What initially attracted me was the no credit card / online processing fees for donations. But there are no fees for ANYTHING. The way they make money works for them and I’m a huge fan. But beyond that (and that was enough) — EVERYTHING is fantastic from the immediate setup time to the ease of use to their phenomenal customer service … the “savings” are way more than just not losing money to credit card companies. It saves TIME and is so elegant and easy to use.

Cons:

It’s hard to find something bad to say but I think the UI could be improved based on user feedback. It’s by no means bad and I like that it’s simple. It could potentially be laid out a little more logically but if nothing changed I wouldn’t have any problems. Currently their mobile app (iPhone) leaves a lot to be desired. I’d rate that a C-/D+ in its current state.

Kathryn
Executive Director in US
Nonprofit Organisation Management, Self Employed
Used the Software for: 1-5 months
Reviewer Source

I can't believe it's free!

5.0 2 months ago

Comments: Overall my experience with Zeffy has been stellar. I've never found an easier platform with so many options. AND it is free. Mindblowing!

Pros:

This is the easiest donor management software I have ever seen. I am older and often confused by software but this was intuitive and lovely to use. The receipts are very clean and professional.

Cons:

I'm not sure I've connected my bank properly, so that part is still iffy for me.

donald
President in US
Nonprofit Organisation Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Disappointed and Upset

1.0 5 months ago

Comments: I will file a complaint with the authorities about Zeffy's practice.

Pros:

I do not like anything a bout the way you do business!

Cons:

After we opened an account with Zeffy, within the first two months, Zeffy didn't pay two out of 4 donations we had received. I followed up with customer service and was notified that our account had been canceled because our nonprofit (501 c3) religious charity, which has a spotless record and has been active since 2001, was considered high-risk. No other explanation was provided. Also, it will take up to 60 days to refund the donor who paid two donations. My understanding is this can happen to anybody and not worth it. Once you open an account with Zeffy, please provide all the information they need and receive their approval. If your customers make payments to your business, you still may not receive your money without an explanation, and your account may be canceled without explanation. Your customer refund may take up to 60 days. I don't recommend this company and will file a complaint with the authorities about Zeffy's practice.

Patrick
Executive Director in US
Nonprofit Organisation Management, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Zeffy - The Perect Price for Nearly the Perfect Program!

5.0 4 months ago

Comments: The price and ease of use make this an easy decision for our nonprofit. We would love to see it develop and grow in communication and donor management so we could stop using multiple programs. In addition, their customer service is extremely fast and easy to work with! A great, easy software to implement quickly and maximize time and profit!

Pros:

It is easy to set up and use! You can easily customize the forms to collect funds for tickets, events, and more. The dashboard is intuitive so even those with little training can help administer the data and information to help you reach your goals and find success.

Cons:

Zeffy does not have all the features that we wish it had. It could use a more robust messaging system with more features to create eye-catching emails. We would love the ability to manage our silent auction for our events. It needs to be able to do POS on Android (which I learned is coming soon). And we would love it to have more features with tracking individuals, donor engagement, etc.