15 years helping Irish businesses
choose better software

What Is Apple Pay?

Cloud-based secure digital wallet application designed for payment processing, sales tracking, processing returns, and more

Who Uses Apple Pay?

Not provided by vendor

Not sure about Apple Pay? Compare with a popular alternative

Apple Pay

Apple Pay

4.7 (763)
No pricing found
Free version
Free trial
No features found
No integrations found
4.8 (763)
4.7 (763)
4.5 (763)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
No pricing found
Free version
Free trial
41
No integrations found
0.0 (0)
0.0 (0)
0.0 (0)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Apple Pay

SBP Digital Banking Suite
Top rated features
No features have been rated by reviewers for this product.
Google Pay
Top rated features
Electronic Payments
Mobile Access
Transaction Monitoring
Cash App
Top rated features
Electronic Payments
Mobile Access
P2P Payments
Samsung Pay
Top rated features
Authentication
Electronic Payments
Mobile Access
Chime
Top rated features
Authentication
Mobile Access
Transaction Monitoring
Emburse Cards
Top rated features
Expense Tracking
Receipt Management
Spend Control
Bankingly
Top rated features
Authentication
Mobile Access
Transaction History
Plaid
Top rated features
API
Fraud Detection
Risk Management
Stocard
Top rated features
No features have been rated by reviewers for this product.

Reviews of Apple Pay

Average score

Overall
4.7
Ease of Use
4.8
Customer Service
4.5
Features
4.7
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Tikisha
Tikisha
Lead Customer Service Representative in US
Verified LinkedIn User
Financial Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

ApplePay is very convenient to use

5.0 2 years ago

Comments: Overall I like ApplePay, it’s very easy to use & navigate.

Pros:

I love the fact that in my really tiring days when I’m online shopping & I see something that I want to buy & that apple pay option comes up, all I have to do is double tap. No getting up looking for the card or logging in to a website is required.

Cons:

What I don’t like is that every time you reset your phone you have to re enter all of the security codes for each card. They should at least keep one full card on file.

Marco
Hairstylist and Salon Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

New Preference for Apple Pay

5.0 9 months ago

Comments: It's been fine; there have only been a few select moments when it's maybe taken just a few tries, or just a few moments of difficulty somehow when using Apple Pay, but we always seem to make it work. And the good news is that when it works, it works SO quickly, it's done in an instant. This quickness really helps us when running the business, as we don't have tons of extra time for transactions.

Pros:

We've had clients who've wanted Apple Pay for years, and over the last few years, we've begun to accept it, and the certain individuals who really want it, and SO happy for it. I personally like the security factor, it feels so safe. I think the customers prefer this also, over using their credit cards.

Cons:

I don't have many negatives for Apple Pay. We had a demand for it from savvy customers, and now they have it. I guess the only downside for me when I myself USE it to make purcchases is that not every business is set up to take it for payment, so I have to keep that in mind.

Jussi
Author - Facilitator - Coach in New Zealand
Professional Training & Coaching, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Apple pay is the safest and easiest way to pay

5.0 2 months ago New

Comments: I have had only a very positive experience with Apple Pay. It has never failed, it's safe and secure and feels that I am in control.

Pros:

The ease of setup, use and monitoring of expenses paid by Apple Pay is second to none. Using Apple Watch with Apple Pay is a breeze and makes things so much easier. Also online shopping with Apple Pay is easier and feels more secure and safe than any other method.

Cons:

Not all retail stores and online shops accept it.

ELMAHDI
Director in US
Nonprofit Organisation Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Apple Pay simply does not work

1.0 5 years ago

Comments: It has been an unmitigated disaster. Apple Pay took 9500 of my money. They did NOT complete the transfer in the way it was supposed to have been completed. Then, adding insult to injury, they suspended my account and told me I could not get any information for at least 3 Business days. This was done despite the fact that all accounts used were in my name and I have excellent credit. The problem resulted because the transfers showed up as ACH transfers instead of Apple Pay iPay transfers. This happened through no fault of my own, as there was no option to choose the 1% method instead of the regular useless ACH. This problem is not just a problem that I have, it is a problem that anyone who tried to transfer funds without the version 12 would have experienced. Instead of apologizing and understanding that this was generated by their error, they did the exact opposite and penalized me, the customer even further. To date, I still have not gotten my 9500 dollars back. They claim it will take another 2 business days to complete their review. They also claim that this happened because of a computer glitch that detects unusual activity. They referred me to the TOS where they claim that I gave them permission to hold my money for 3 business days, but nowhere in the TOS is the word three business days available. These people are simply incompetent criminals

Pros:

Nothing. It simply does not work. They extort money from customers and do not send them the way that they are supposed to. They lie and cheat and they do not reply to customers with respect or even the most basic courtesy. I have nothing good to say about Apple Pay.

Cons:

The software as version 9 caused customers like me tremendous problems. I tried to transfer $9500 from my Apple Pay to my Ameritrade account. This transaction should have been instantaneous and it was promised as being an immediate transaction. This is why I tried to use the service. This was a mistake. The transaction instead went through as a regular ACH transfer. Using Apply Pay for ACH simply does not make sense as they are far inferior to a standard bank. Apple Pay does not insure your money nor are they even able to give you something as simple as a receipt proving the transaction has been made. Contacting them is a nightmare and if you manage to get anyone on the phone, rest assured that they will be ZERO help and will simply repeat what representative, a guy being investigated by a number of regulatory agencies including the department of justice tells them to say, "we are the highest authority". This is what they tell you if you ask them to speak to a supervisor. More importantly, not only are they useless, but they are rude to boot! The fact that version 9 (prior to version 12) causes so much damage to the average customer is a technical nightmare. I have no idea what the newer version 12 does, because even though I downloaded after my issues started, at that point my Apple Pay account had been suspended and my money has been in limbo for the past two business days including the weekend. Horrible system.

Sujata
Sales Rep in Canada
Financial Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

The best digital wallet

5.0 2 months ago New

Pros:

Apple Pay is very efficient to use. The cards can be added easily and the way of making payments is secure.

Cons:

I wish the IDs could be added there. Also, face recognition sometimes glitches but pay with passcode option is always available so it works fine.

Software found in