---
description: Learn more about Next Matter price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Next Matter Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Workflow Management Software](/directory/30091/workflow-management/software) > [Next Matter](/software/212770/next-matter)

# Next Matter

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> Next Matter is one of the most customizable workflow management and automation solutions currently available.
> 
> Verdict: Rated **4.9/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Next Matter?

Organizations and teams who need a workflow automation platform that is flexible enough to handle their unique requirement, that scales with their business, and wish to see real results fast.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 10 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Next Matter

## Commercial Context

- **Starting Price**: US$18.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Next Matter offers a 14-day free trial, after which the software is available across four pricing plans, as outlined below:
Starter - $18 per user per month
Standard - $30 per user per month
Professional - $49 per user per month
Enterprise - Contact Next Matter for pricing information
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German
- **Available Countries**: Germany, United Kingdom

## Features

- Access Controls/Permissions
- Approval Process Control
- Business Process Automation
- Collaboration Tools
- Forms Management
- Graphical Workflow Editor
- Reporting/Analytics
- Task Management
- Workflow Configuration

## Integrations (9 total)

- Airtable
- FreshBooks
- Google Sheets
- NetSuite
- Pipedrive
- SAP Business One
- Salesforce Sales Cloud
- Slack
- Typeform

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Workflow Management Software](https://www.capterra.ie/directory/30091/workflow-management/software)

## Alternatives

1. [monday.com](https://www.capterra.ie/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [viaSocket](https://www.capterra.ie/software/1066020/viasocket) — 4.8/5 (640 reviews)
3. [Jira](https://www.capterra.ie/software/19319/jira) — 4.4/5 (15312 reviews)
4. [Asana](https://www.capterra.ie/software/120550/asana-pm) — 4.5/5 (13547 reviews)
5. [Zapier](https://www.capterra.ie/software/130182/zapier) — 4.7/5 (3043 reviews)

## Reviews

### "Great Workflow-Tool to use for every company unit\!" — 5.0/5

> **Alexandra** | *19 February 2021* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Absolutely user-friendly and intuitive tool. Our processes, some of which are very complex, could be integrated without any problems. As a result, we are able to save a lot of time on manual processes and eliminate error sources. Originally intended for the operations unit, but meanwhile the entire company (e.g. compliance, finance) has requested to have their processes implemented in Next Matter. Also a huge upside: the super helpful and friendly Next Matter staff, which is always around to help out, even after the onboarding process was finished\!
> 
> **Cons**: Nothing negative to report up to this point.

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### "Super agiles und einfach zu nutzendes Tool zum Management von Workflows/Prozessen" — 5.0/5

> **Frank** | *21 January 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Ohne Implementierungsaufwand von Tag 1 nutzbar. Wir sind mit unserem ersten Mega-Outletstore an einem Freitag live gegangen. Da wir kein passendes Tool hatten haben wir einen Tag vorher den notwendigen Prozess in NextMatter aufgesetzt, am Donnerstag Abend dann kurz den Mitarbeitern vorgestellt und am Freitag zur Eröffnung direkt ohne große Probleme genutzt.
> 
> **Cons**: Da wir bereits seit 2 Jahren erfolgreich mit NextMatter zusammenarbeiten, gab es in der Startphase einige Funktionen noch nicht, die wir uns gewünscht hätten. Diese wurden aber mit der Zeit ergänzt und es kommen regelmäßig weitere Funktionen hinzu, so dass wir uns stetig weiterentwickeln können.
> 
> Super geeignet, um manuelle Abläufe in eine klare Struktur zu bringen und Nachzuhalten. Wir nutzen es für verschiedenste Workflows, unter anderem Bezahl- und Abholprozesse in unseren Outlets, Abwicklung von Retourenprozessen, Onboardingprozess, Klärfallprozessen etc. Es ist super versatil, um jegliche Prozessworkflows sehr flexibel und einfach aufzusetzen und Prozesse damit ganz automatisch verfolgen und nachhalten zu können.

-----

### "Hoch individualisierbar, perfekt für komplexe Prozesse" — 5.0/5

> **Sina** | *15 February 2021* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: Der große Vorteil für uns ist sich verändernde und komplexe Prozesse detailgenau abbilden zu können. Auch Prozesse jederzeit anpassen zu können und Veränderungen so einfach umzusetzen ist wichtig. Dadurch haben wir erreicht unsere Prozesse sicher, verlässlich und nachvollziehbar zu gestalten.
> 
> **Cons**: Ein paar Features, die wir uns gewünscht haben, waren noch nicht verfügbar. Jedoch wurde unseren Wünschen sehr schnell entsprochen\!
> 
> Next Matter ist ein zuverlässiger Partner und sehr gut geeignet um auch sehr komplexe Prozesse abzubilden, zu automatisieren und nachvollziehbar zu dokumentieren. Es ist leicht zu nutzen, anzupassen und der Support ist großartig\!

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### "Super Tool um Prozesse im Team abzuarbeiten\!" — 5.0/5

> **Nabil** | *12 February 2021* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: Die Funktion jeden Prozessschritt einem Team zuzordnen ist echt top\! Man kann so jeden Prozessschritt monitoren und sich auch gut im Team abstimmen.
> 
> **Cons**: keine wirklichen Nachteile. Je nach Anzahl der Nutzer und Komplexität des Prozesses, kann es teilweise zu Performance-Verlusten kommen.
> 
> Prozesse gibt es überall und in vielen verschiedenen Formen. Nextmatter bietet da eine echt gute Lösung\>. Man kann Prozesse sehr flexibel auf die eigenen Bedürfnisse anpassen. Es gibt eigentlich kein Prozess, den man nicht abbilden könnte. Der Support ist einfach hervorrangend. Wirklich immer erreichbar, immer hilfsbereit und vor allem schnell. Einfach top\!

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### "Weil einfach, einfach, einfach ist" — 4.0/5

> **Dennis** | *21 January 2021* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Nach einer sehr kurzen Eingewöhnungsphase, kommt man mit der Software super zurecht. Der Aufbau ist schlicht und einfach gestaltet. 
Die Software ist vom jeden Internet fähigen Gerät möglich.
> 
> **Cons**: Manchmal wäre es wünschenswert, wenn man bei den Reitern immer auf die erste Seite kommen würde und nicht immer zurückspringen müsste.
> 
> Alle unsere Aufgaben können schnell und zügig verteilt werden.

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