--- description: Learn more about El Dorado Utility Billing price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: El Dorado Utility Billing Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [El Dorado Utility Billing](/software/21260/utility-billing-software) # El Dorado Utility Billing Canonical: https://www.capterra.ie/software/21260/utility-billing-software Page: 1 / 4\ Next: [Next page](https://www.capterra.ie/software/21260/utility-billing-software?page=2) > Switch to our modern billing solution with world class support. Unique offer includes meter reading app, billing \& customer web portal. > > Verdict: Rated **4.3/5** by 78 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses El Dorado Utility Billing? Our typical customer bills between 300 and 3,000 meters. We focus on small to mid size municipalities and rural utility providers offering the best value in the market. Call us today for a free trial ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 78 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Creative Technologies - **Founded**: 1984 ## Commercial Context - **Starting Price**: US$1,295.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: We offer a variety of pricing options from 1 time software license to subscription based models. Price start as low as $695.00 for our small business package and can be upgraded at anytime. For customers looking for a flexible pricing model we offer all inclusive subscription service which includes free upgrades and unlimited technical support. We will work with each customer to meet your budget needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Billing & Invoicing - Customer Management - Maintenance Scheduling - Meter Data Management - Metered Billing - Mobile Access - Online Payments - Payment Collection - Penalty/Cut-Off Processing - Rate Management - Real-Time Reporting - Reporting & Statistics - Self Service Portal - Third-Party Integrations - Work Order Management ## Integrations (8 total) - Badger - Badger Maps - Elavon - Microsoft Outlook - QuickBooks Online Advanced - Sensus BPM Online - Worldpay for Enterprise - iCheck ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Utility Billing Software](https://www.capterra.ie/directory/20017/utility-billing/software) ## Related Categories - [Utility Billing Software](https://www.capterra.ie/directory/20017/utility-billing/software) - [Utility Management Software](https://www.capterra.ie/directory/30972/utility-management-systems/software) ## Alternatives 1. [BOSS811](https://www.capterra.ie/software/206223/boss811) — 4.8/5 (71 reviews) 2. [Dynamics Billing](https://www.capterra.ie/software/81688/dynamics-billing) — 4.6/5 (5 reviews) 3. [SMART360](https://www.capterra.ie/software/220105/bynry) — 5.0/5 (1 reviews) 4. [TrueContext](https://www.capterra.ie/software/131789/prontoforms-mobile-forms) — 4.6/5 (329 reviews) 5. [Utilmate](https://www.capterra.ie/software/200113/utilmate) — 4.5/5 (4 reviews) ## Reviews ### "Try it, You'll never look back\!" — 5.0/5 > **James** | *28 September 2020* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: The ease of which it integrates our daily workflow. From billing customers to receiving payments of all kinds. We recently started our AMR program with Itron. El Dorado stepped up and had us running in minutes. The technical support during the transition was above reproach. > > **Cons**: As a user for over 10 years now, we really don't miss much. Anytime we have found something we think we might like, one call and it's usually implemented very shortly. It's almost like having your own IT department\! > > Our relationship with El Dorado has been a true friendship. Not just a vendor customer relationship. We honestly feel like they are part of our team, working towards our goals. They just feel like family. ----- ### "Water utility software" — 5.0/5 > **Michael** | *25 February 2020* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: Very excellent customer service and sales. The software has learning curves, as with all software. Has all modern features, billing, water meter recording, link with tablet nice feature. > > **Cons**: Tablet app should have an auto-transfer feature vs transferring the file. > > A few learning curves, support assisted with walkthrough and troubleshooting set up. Very professional from sales to install and building accounts. ----- ### "Experiences with El Dorado Utility Billing" — 3.0/5 > **Jenny** | *10 December 2021* | Utilities | Recommendation rating: 1.0/10 > > **Pros**: Our agency has many different water rates, some of them change based on consumption. With El Dorado, you could go into a customer account and put in the consumption at the lower rate and once that amount was reached, the software automatically changed over to the higher rate. > > **Cons**: The thing I least liked was that it was not compatible with our accounting software. I had to do journal entries in order to bring the water revenue over to the General Ledger. This was very time consuming. > > For utility billing, it was ok. We no longer use it because we were able to find something that was all inclusive; accounting, payroll and utility billing all in one software. ----- ### "El Dorado could be my new best friend\!" — 5.0/5 > **Mary Lou** | *22 July 2022* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: This software is very easy to learn and I quickly found it has been designed well. > > **Cons**: I had a little difficulty choosing the invoice format to match what my customers are used to seeing. > > My experience has been great. I have worked with at least 4 different database pieces during my work experience and this one is my favorite. ----- ### "It's the only way to go\!" — 5.0/5 > **John** | *22 July 2022* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: Software is easy to use, affordable, and always growing to become usable in ways not thought of such as customer alert system. > > **Cons**: I do not have a negative word to say. This is a great product. Well Rounded. > > I have saved a very large sum of money with the auto pay and online billing. Creative's partners charge the transaction fee on credit cards to the customer. In the past we paid for all transaction fees costing thousands. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ie/software/21260/utility-billing-software?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/21260/utility-billing-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data