---
description: Learn more about CallHero price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CallHero Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [CallHero](/software/212291/callhero)

# CallHero

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> AI-powered call tracking and recording tells you what's working, what's not, and how to fix it to turn even more callers into patients.
> 
> Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CallHero?

Designed for physical therapy, Chiropractor, naturopath, dentists, massage therapy clinics, and healthcare marketing agencies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 6 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CallHero

## Commercial Context

- **Starting Price**: US$97.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- Call Reporting
- Call Routing
- Call Transcription
- Conversion Tracking
- Event Triggered Actions
- File Transfer
- Recording

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Recording Software](https://www.capterra.ie/directory/30533/call-recording/software)

## Related Categories

- [Call Recording Software](https://www.capterra.ie/directory/30533/call-recording/software)
- [Call Tracking Software](https://www.capterra.ie/directory/30901/call-tracking/software)

## Alternatives

1. [Fathom](https://www.capterra.ie/software/1037530/fathom) — 5.0/5 (807 reviews)
2. [LiveAgent](https://www.capterra.ie/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [RingEX](https://www.capterra.ie/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews)
4. [CallHippo](https://www.capterra.ie/software/159578/callhippo) — 4.4/5 (675 reviews)
5. [JustCall](https://www.capterra.ie/software/157853/justcall) — 4.1/5 (223 reviews)

## Reviews

### "Good platform for tracking calls and achieving desired customer experience" — 5.0/5

> **Rachel** | *15 November 2024* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Very easy to use platform with clear reports showing progress toward target goals
> 
> **Cons**: more than a few glitches with the phones themselves
> 
> Overall CallHero has been a really good platform to enhance customer experience and ease of tracking phone traffic between clinics

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### "Experience using CallHero in Multiple Clinics Across the Province" — 5.0/5

> **Soroush** | *23 March 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to track everything in detail. The Academy is great for training.
> 
> **Cons**: It would be awesome to track some of the voices better if someone forgot to say their name (so they dont end up in the "no name category")
> 
> Overall this platform has been foundational. Our business went from 50-60% booking rate and 70% answer rate to consistently hitting 95% answer rate + 80% + booking rate.

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### "Essential for our businesses needs\!" — 5.0/5

> **Lauren** | *21 March 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: -The ability to get real-time analytics and data right at our front desk staff's fingertips. This data is essential in measuring metrics for our front desk staff's quarterly bonuses. -The ability to listen to a phone call minutes after they occur to catch any mistakes that might have been made. -Flagging calls to help train staff on what they could do better on, but also highlight what they did well in.-Forward calls feature allows us to send phones to another location and decrease the loss of potential revenue when the front desk staff are off/in a meeting.
> 
> **Cons**: -Some calls are not categorized correctly and in order for it to reflect accurately, staff must manually go in and change it. If it is not changed, the data is skewed and affects analytics when determining staff bonuses.-Outgoing calls are not able to be recorded unless the call is done through the callhero website.
> 
> CallHero has been an essential tool for our business and front office staff. Their customer service is prompt, professional, and easily accessible. If there are any issues, we reach out to CallHero representatives with clarifying questions and they are quick to answer.

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### "Amazing product, has truly changed how we run our business." — 5.0/5

> **Mina** | *20 March 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I like the fact that all calls are tagged properly, which helps us focus on listening and training on most of the important calls, it also has training academy with the callhero product that all our new front staff go through. Overall, Callhero has allowed us to assess incoming leads, and figure out what is happening with them, as well as train/give feedback to our team.
> 
> **Cons**: I would like callhero to integrate better tracking such as callrail. I would also like the option to add a tag. IE, we would also like to track cancellation calls to see if our front end is using the script properly.
> 
> Amazing\!\! Highly recommend

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### "CallHero 5 Start Review" — 5.0/5

> **Shafiq** | *20 March 2023* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: CallHero's ability to identify calls which require attention is its mose impactful feature.  This allows us to not only follow up on missed booking opportunities, but also provides an extremely useful coaching tool for our team
> 
> **Cons**: A minor improvement that could be made is to allow certain frequently used commands to be saved as "favourites" to save time on generating queries
> 
> I have been working with \[sensitive content hidden\] and his CallHero team for many years now and have always been impressed by the responsiveness of the support team and their ability to work with our team to resolve any issues that arise.

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## Links

- [View on Capterra](https://www.capterra.ie/software/212291/callhero)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/212291/CallHero/> |
| en-AE | <https://www.capterra.ae/software/212291/callhero> |
| en-AU | <https://www.capterra.com.au/software/212291/callhero> |
| en-CA | <https://www.capterra.ca/software/212291/callhero> |
| en-GB | <https://www.capterra.co.uk/software/212291/callhero> |
| en-IE | <https://www.capterra.ie/software/212291/callhero> |
| en-IL | <https://www.capterra.co.il/software/212291/callhero> |
| en-IN | <https://www.capterra.in/software/212291/callhero> |
| en-NZ | <https://www.capterra.co.nz/software/212291/callhero> |
| en-SG | <https://www.capterra.com.sg/software/212291/callhero> |
| en-ZA | <https://www.capterra.co.za/software/212291/callhero> |

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