What Is Access PeopleHR?
The HR software provider of choice for small to medium-sized businesses and scaling companies.
Access PeopleHR offers a range of modules for employee records, performance management, recruitment, and payroll.
Employees can also update their personal information and request time off using our self-service portal. With a user-friendly and intuitive interface, Access PeopleHR helps businesses streamline their HR processes and improve efficiency, making it a cost-effective solution for SMBs.
Who Uses Access PeopleHR?
Catering to the HR needs of small, medium and scaling companies. If you need to do all the HR tasks that large scale enterprises do, but without the HR team to do it, we’re here for you.
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Reviews of Access PeopleHR
Great HR software
Easy to use the basic functions for a HR novice
The expenses module isn't as good as other providers
A very happy customer!
That they take on board the feedback from users and are pushing out really good updates. Most recently, the updated features of the logbook designer, which are fantastic from the perspective of helping to automate processes and create a better audit trail for HR/Line Managers. I can't fault the customer service, who have always come back to me whenever I have had an issue.
The performance module is a bit clunky and isn't as customisable as other areas of the system, and could do with having the ability to reword the manager's sections. That being said we have adapted the logbook function with something simpler as this better suits the needs of our business.
Shocking privacy risks
Easy to use, easy to set up. Fine for a company which wants unbridled access for all staff, but serious concerns around internal company privacy and security with some of the new features. Good for small, single office companies where everything is open.
The product was looking good and then they released an app which allows the entire company to join a group chat. As a company with very careful data handling controls and locked down teams we were absolutely shocked they would roll this out. This means self service has to be disabled and renders the product almost useless. Very unsettling that a company would just role these features out without thinking through the consequences. With the planner individuals can see their managers planner and all their team mates - which may be great for a small office but a bit of a privacy breach for many people and companies. Very surprised we can't turn off planner access for their team / department colleagues. Customer service is generally intercom, intercom chat bot and links to articles so a bit hit and miss.
People Apps Response
2 years ago
Thanks for reviewing People HR. We appreciate your wish to disable chat in certain scenarios, but we have decided against developing this option. This is partly influenced by our research around engagement during the COVID-19 pandemic. But fundamentally, we believe communication is key in most organisations, and we don't want to put barriers in the way of that. Instead of building limitations, we encourage sensible use for work-related purposes. We're proud of the security our chat offers: TLS1.2+ to encrypt the messages in transit, and AES256 to encrypt the messages at rest. Our chat also helps users to guarantee they are messaging colleagues, instead of untrusted recipients. The functionality is GDPR compliant, and if you have any concerns then our Data Protection Officer will be happy to discuss them. I have a call with your colleague tomorrow, and hope to discuss this matter further during that conversation. I hope this helps. Kind regards Ranjit Customer Services Director
Great for this SME
Comments: People HR Saves me valuable time, it generates reports easily and gives me the confidence my records are secure and GDPR compliant.
The cost and scale-ability was our immediate reason for shortlisting People HR. It was very important the employees could correct their own data. We like the mobile app for the team so that employee can upload expenses on the go or book a holiday at any time. As the Administrator I find the software very user friendly and bulk uploads save me many hours of work. When we first uploaded our data it was a really simple process. I use this for 3 companies with different account levels and it works perfectly for each company.
I would like to be able to use the recruiter tools and the performance management but the permanent cost to upgrade outweigh the time they can save me when operating a small company.
Comments: The real strength of people is its people! It's refreshing to find a company that walks its talk on culture and employee brand. They are all extremely helpful, knowledgeable and VERY long suffering and patient with non-technical customers! From the sales team to the help desk team - I cannot praise them high enough.
The features are very good - wide range and very good value for money
Very little really . The only criticism is that some of the administrative features are accessed direct from employee records instead of in background settings like you would expect. An example of this is adding a new document - you have to open an employee record, and go to the add documents - and you are then given an option to create a new template. This is not very intuitive. There is an excellent logbooks facility in which you can create custom logbooks for every conceivable record you might want - this also was accessed from an employees record but they have just moved this to its own section in admin settings. They need to do the same for the other areas as well.