Access PeopleHR

cracking piece of software

Comments: An online platform that does all the basics well, and has additional functionality that we haven't even started using yet.

Pros:

Ease of use. As a user, I prefer to be as near as possible totally self-sufficient and this is great.

Cons:

Sometimes it isn't the most intuitive and obvious where functionality of certain functions are, but that is being really picky and a little unfair.

Great implementation process

Comments: We have only just commenced using the software, so this review is purely related to the implementation team. The process has been very smooth throughout. [sensitive content hidden] was always on hand to answer any questions before we made the purchase and [sensitive content hidden] provided help and support during the implementation period. Both were friendly, easy to contact and quick to respond to all queries which made the process quick and easy. [sensitive content hidden] , who conducted our training, was very knowledgeable about the system. Thanks team!

Pros:

The software seems to cover everything we need it to administrate our HR needs. It is intuitive to use and the help videos and articles provide further detail when needed.

Cons:

Currently the software seems to do most things that we need. We were not able to use the LOS leave accrual rules as there wasn't the option to award our staff with an extra day on their service anniversary.

Worst system to use for expenses

Comments: The worst to be honest, useless app, why you can't submit expenses on the PC version of the app is beyond me.. why only allow expenses to be submitted on the app. Fine if you can guarantee it works but there is no alternative.

Pros:

There are very little pros for the mobile app - it's useless and never works properly

Cons:

Sometimes the app works and sometimes it says you need to launch in Microsoft Edge.. when my default browser on my phone is Microsoft Edge. Clear the cache and cookies and still it says 'open in Edge?' even though it is opening in Edge. Tried to report this numerous times to PeopleHR and they give no helpful advice. Sometimes it works, sometimes you get the error message and it just loops around. Our internal IT have checked everything and there are no security restrictions, and as it sometimes works and sometimes doesn't it's a software issue. Also when you can get onto the platform to submit expenses, if you save them before submitting they just disappear.

Implementing PeopleHR for acquired business

Comments: Great to have everything in one place, we were using several systems previously.

Pros:

Easy and intuitive to use. Required little training for staff on the basic functions.

Cons:

The link sent to users expires after a certain time. So once everyone had been uploaded, by the time we had told everyone about it the link had expired. Secondly, it is time consuming having to re-enter everyone's email address in order to re-sent them the link and because of the first point, had to be done for every employee. I assumed there would have been a "bulk" send option but there was not.

Easy to use, affordable HR software

Comments: - Applicant tracking
- Performance management
- Housing policies
- Basic reporting
- Holiday requests
- Salary information

Pros:

PeopleHR offers so many more features than most comparable software. I've been really impressed by the applicant tracking system, we've made many new hires through it and it has saved us a lot of money. Everything is in one place and it's user-friendly.

Cons:

There are a couple of bits that need refining, e.g. you can award someone half a day of TOIL but they can't enter it into the system on the same day as half a day of holiday. The performance management is good but it would be better if it were a little more customisable in format, Managers are required to enter something in every box in order to close the review, which can be a menial task if they have no comment on that particular question.

A terrible product

Pros:

Honestly, nothing. It's not easy to use, it crashes all the time, everything is so many more steps than it needs to be, I can go on, but I'll save it for the cons. Oh, maybe the mobile app, that's not bad.

Cons:

This whole product makes no sense at all. Everything you want to do on the platform is completely extra confusing and not simple AT ALL. The program crashes almost weekly when you want to use it from a HR perspective daily, this becomes very annoying. The user interface is from the 90's, extremely ugly. Almost every single task on this system is painful, it makes you dread want to use it. I've never experienced anything like it, it's very different to every other system in our toolbox, and for all the wrong reasons. They need to take a long hard look at this system and redesign it from the ground up. Yes, you have a nice app, but 95% of people don't use a HRIS app, they use the web page.

Easy to use HR software

Comments: Overall really happy with this software - it makes managing the team smooth and straightforward.

Pros:

The interface is simple to use from a management perspective, as well as for individuals to request annual leave. I am not sure how we managed our HR / leave process before this software.

Cons:

Some of the menus can be a bit tricky to locate what you are looking for initially.

Quite complete

Pros:

Not the easiest one to approach as this is quite a complete solution, but once a few manual queries have been worked out, it then becomes easy to sort out all the reports needed on a monthly basis to work out the monthly payroll.

Cons:

Somehow wish we could go further in terms of making scheduling and calculation even easier.

PeopleHR review ⭐

Comments: All round a good service with many good features to aide our work.

Pros:

PeopleHR is user friendly and easy to maneuver around. ATS is super useful and aids internal recruitment greatly. The planner section is concise and allows a view over team holidays quickly and easily.

Cons:

If the planner integrated with outlook calendar, that would be fabulous in order to keep up with who is in and out of the office without having to go and check.

Useful but not always reliable

Comments: It is useful for maintaining mailing lists and grouping people, but I don't think it is always reliable. It could be more useful.

Pros:

I like being able to keep track of contacts for people and putting them into groups for various mailing lists.

Cons:

I've had times where I've updated mailing lists right before sending out and email and then when trying to send to that list, it sents to the unupdated list. I haven't had that issue in a while, so hopefully it is solved. I also wish it was more compatable with my phone.

My Experience with Access PeopleHR

Comments: I'm a happy customer of Access PeopleHR. The system's administration is straightforward, and employees find it easy to use, even those who aren't tech-savvy.

Pros:

I have been using Access PeopleHR for some time now, and I am very impressed with the system's usability and advanced features.

Cons:

Access PeopleHR is an excellent system, the performance module could use some improvements. It's not as customizable as other areas of the system, and the manager's sections cannot be reworded.

Great software

Comments: Fabulous

Pros:

Easy to use.Amazing to keep track of holidays

Cons:

Only for easy work patterns. some complex shifts harder to put on

Great system

Comments: Excellent and easy system to use. Great for managing HR records and performance review management.

Pros:

It's easy to navigate and and has some great functions.

Cons:

More ways to access your employee records.

The good people at PeopleHR have created a feature rich and versatile Human Resources Software Suite .

Comments: We are extremely happy with People HR 's feature rich software and easy to understand , intuitive implementation . From stem to stern this amazing software
offers summary integration of so many formally disparate Human Resource functions . We highly recommend it's use.

Pros:

From an introductory and initial stand point , we most loved the ability to effectively group and to communicate directly with top and the most competitive candidates for open positions at our company . The ATS tracking system from People HR makes this tasks quite manageable. The ATS feature has streamlined and consolidated our approach to posting new information on available positions and allows consistent and effective collection of all information relative to the hiring and vetting process. This is an absolute advantage our team is delighted to have. We also loved the attention to detail included in the software package such as the inclusion of customized signatures which can be formatted and included in all forms of email communication with prospective candidates. Finally People HR's "A C A" tracking further allows us to keep track with regulatory and compliance requirements grouped by employee as legal changes present themselves. This features keeps us as agile as we need . Finally the inclusion of a mobile app makes a fine support tool for maximum portability.

Cons:

We did find that our experience with customer service during the initial installation stages was not as reactive as we would like , but this is easily navigated through the use online tutorials and plentiful support groups to answer fundamental questions and install issues.

Good product if you are looking for a simple, easy to use HR system.

Comments: Nice system but limited. There are functions that could be expanded and become more flexible. Generally this system is sold as a simple product that will give a small business the basics but doesn't scale very well. If you want something more substantial and flexible or want to utilize data this may not be the system for you.

Pros:

People HR is user friendly, looks good and simple to train staff, managers and admin in. It comes with an org chart with photos which is helpful but would be nice if this could be exported. Reporting is simple for general information. Task list is useful. Holidays and absence can be approved or declined without having to log which is a nice touch. Support is always available to help and staff are very friendly.

Cons:

Not a great system if you want to use your HR data, reports are very simple and cannot be run for a certain period - for example, if I wanted to know the headcount at the end of last tax year it couldn't tell me. Address reports cannot be used for mail merge outside of the system without laborious manual manipulation. Task list is limited in that when an admin leaves the business their tasks cannot be reallocated without help for Support. There are notification emails that can go to managers but these cannot be tailored. When a person moves to part time hours the system will not automatically recalculate holidays in line with OTE.

People HR- The best HR system I have used!

Comments: People HR has helped drive efficiencies across the business and as a stand alone HR role, it has definitely helped me keep on top of admin as well as ensuring Management are accountable for the HR actions in their teams. I would recommend this system to any HR professional!

Pros:

The training we received from People HR on site was really informative and engaging. It has streamlined Management admin- previously manual timesheets were being completed by all Managers across the business. I love the fact that People HR are constantly updating the system for the better- at no additional cost! The 'Thanks' section of the system has proved very popular and it is great to see not just Management but other employees thanking each other, which in turn has increased our recognition score on our employee engagement survey.

Cons:

It would have been ideal to have a rota system built into People HR as we are a retailing industry, but we had to purchase a separate system software for this.

Very basic with minimal support

Comments: If you're currently relying on a bunch of different spreadsheets to manage your People data, PeopleHR is a slightly better option. If I could go back in time I would push for more budget to get a better system in place. I've been using PeopleHR for about five months and I'm already planning to leave as soon as the year is up.

Pros:

- You can't beat the price. Literally. It was the least expensive system I looked at when evaluating options. - It's pretty easy to get set up

Cons:

- It's out of the UK, and all of the languages is very British. They keep saying they have plans to roll out a US version but keep pushing the date back. Not only does the language cause confusion with our employees ("Holiday" time vs. "Vacation" time), it doesn't do a great job of supporting the needs of a US-based HR professional. - Their support team is reasonably responsive but isn't very helpful. I find myself needing to interact with them several times a week because the system isn't always intuitive to use, and I often don't come away with a satisfactory answer or solution. - It's not intuitive. I spend a lot of time guiding employees on how to do very simple tasks in the system.

Non-flashy well-provisioned HR IS

Comments: Having been using the system for only a month I am already finding it very useful, and think that going forward and finding my way better around the system will only improve it further!

Pros:

The employee screens are useful, and a far better way of storing data than in Word docs (as we were previously). I also like the way icons for different leave types/ absences show up for staff who are away when viewing the full staff list. We have recently undertaken our annual reviews in People for the first time and after some teething problems this also appears to be working well. The 360 form completions is again much better than emailing different reviewers and compiling feedback in Word. Finally, I would like to give credit to some of the automatic features which make the HR Manager's job easier - for example, on return to work from sick leave a member of staff is automatically emailed and reminded to complete a Return to Work form. This is great!

Cons:

The system has a lot of functionality and it can sometimes take a while to find what you are looking for. The UX is a bit clunky and there could be more ability to customise - i.e. I do not use a lot of the default items in the lefthand toolbar (e.g. training/ news/ notification) and if I could remove these it would mean I didn't have to scroll to the things I DID use. Furthermore, the fact that in reviews it is possible for the Manager to write over the Employee feedback seems very strange - 1) it creates the possibility of erroneously deleting comments, and 2) it would potentially allow a manager to edit or remove negative or unwanted feedback.

Good software that covers a wide range of functions.

Comments: I have booked for a trainer to come in and help us to understand the system fully so we can start using its full capacity, so I am sure I will be able to give more detail after this when we start using it properly, but at the moment I am impressed with what it can and will do for us as a business.

Pros:

The software and functionality is great, the support when you click the help button to chat with Advisors is always very helpful and they are great in answering with any queries and offering fantastic customer service.

Cons:

This was implemented into the business before I joined, and the person that did this did not train anyone on the system. From what I have been able to use so far it has been good, and looking at the functionality and capacity for what we can do I am quite excited for as I think utilising this properly will slick up a lot of current processes we have.

Our managers love it, and our staff love it.

Pros:

Very friendly customer support team. Very user friendly. The start-up key is that administrators get familiar with the access level and such very well after understanding the feathers and functions via introductory sessions. Place for general company information and forms; onboarding of new employees that are off-site; automated time off requests/approval; data and set or custom reports at your fingertips and will convert to excel with click of a button! Track turnover; very easy to give access to certain people or give people only access to certain documents. Easy to use and the help online is extraordinary! The on line videos and information is great and if you cant find what you need its easy to send an email and their response has always been within 2 hours and spot on!

Cons:

This is a tough one, since it's difficult to come up with something that doesn't work, or doesn't have a solution in the works. Maybe the mobile capability could be improved may be an app would be a good idea :) Overall, is this a very minor, infrequent problem.

Great software

Comments: Integration with Sage has been great and saved time in terms of duplicating information. We also use it to run reports on industry qualifications and who holds what in terms of our employees - this is crucial for business tenders and being allowed on site, setting up appropriate teams etc

Pros:

Easy to use, advanced features and great for a small to medium workforce in tidying up every day HR admin.

Cons:

Some great features you need to pay extra for like Ripple - it’s a shame this isn’t included in the basic price.

Good product which is great for small to medium size firms

Pros:

There were a number of key areas that I like (as an HR Consultant) about PeopleHR, they are: The ease of set up. You can from sign up to engaging with the system in around 24 hours. They give you some handy Excel sheets to aid with bulk upload and they manage this for you. The ability to test the system for 30 days. A lot of HR information systems give you 14 days which is too short to get a proper sense of the functionality. Personable support. More often than not, I have had my queries responded to in less than 15 minutes. There is one element that I found annoying but I'll pick that up in the section below! You don't need a credit card to sign up. I think that this is key as it means that they are trusting you to engage with the software rather than being forced to sign up to something by mistake.

Cons:

Not that much really apart from the odd occasion when the response from support has been a little less than helpful. It's felt like the responder hasn't properly read my query and just responded with a very generic response

Good value for money database and it does what we need it to do.

Comments: It was the best system for our limited budget we found on the market and have been very happy with it. We like the fact that it's evolving as customers request changes - they're listening to us!

Pros:

It's quite simple to use and get up to speed with. The company are open to suggestions and are actioning suggestions from users all the time with their upgrades. We've been able to tailor sections to our needs which is very welcome.

Cons:

We would have liked to be able to tailor more sections but realise this is not always achievable in a system which needs to be suitable for everyone. Queries are not always picked up very quickly by their customer service team - it's always an hour of so which is frustrating when you're in the middle of solving a problem - but there is a phone number I could call if this were a real problem.

It's the best one we have used

Pros:

Its very easy to use and helps you store all documents in one place. It allows all other employees to access their documents anytime, anywhere. It is very efficient and in general makes life easy. They keep releasing new things on the software all the time which means it is constantly improving.

Cons:

sometimes when there are releases other things get messed up on the software. Sometimes there is alot of down time.

Very user-friendly system

Comments: PeopleHR is a great system and all employees find it very easy to use.

Pros:

PeopleHR is a very user-friendly system and it both the HR team and the employees can work with it comfortably, without any prior training. It is very easy to add new employees/remove leavers and built reports from scratch so it can help a lot with different HR metrics. You can also add different fields on Logbook which will help each user track whatever is that they need. Great customer service with very speedy replies from the Admin team.

Cons:

Not much to say here as PeopleHR offers solutions for most of our needs. It would be beneficial if there was a whole new section about probations/reminders/outcomes (instead of having to use Logbook)