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DelivApp Delivery Management

DelivApp Delivery Management

What Is DelivApp Delivery Management?

The DelivApp software is made for businesses that deliver on-demand using their own and/or third-party fleets, at scale. The system is enterprise-grade, mid-business priced. It supports account hierarchy and dispatch rules customization on a per-pickup location level.

DelivApp allows working in a fully automated or a co-pilot mode with the ability to manually intervene when needed.
The platform increases the operational team productivity and helps keep it small even as the order volume grows.

Who Uses DelivApp Delivery Management?

Delivery Companies, Delivery Service Providers, Delivery Marketplaces, Restaurants, Food Service Franchises

DelivApp Delivery Management Software - Dispatch Admin, Web and App: maintain a complete control over your business operations, set automation rules, fully automate your dispatch or work in a co-pilot mode, manually intervene when needed. Work from anywhere with a companion dispatch app
DelivApp Delivery Management Software - Business portal and app: keep your pickup locations in the know, grant them management rights when needed. Enable or disable dispatch to third-party providers, and rest assured that everyone only sees only what they are entitled to see
DelivApp Delivery Management Software - Courier app: delight your couriers with a simple to use task management app. Fully control the workflows, display settings, and order handling rules. Manage entitlements, allow seeing the work and earnings history
DelivApp Delivery Management Software - Branded tracking for consumers: exceed expectations and allow your end customers to be in the know of where their order is. Collect feedback and receive an alert if things went wrong, to act immediately. Use our page or embed tracking to your app

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Reviews of DelivApp Delivery Management

Average score

Overall
4.7
Ease of Use
4.9
Customer Service
5.0
Features
4.7
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
70%
4
30%
Asaf
Asaf
Product Manager in Israel
Verified LinkedIn User
Logistics & Supply Chain, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

It's a mission-critical software for our business

5.0 4 years ago

Comments: great

Pros:

We are a delivery company for restaurants and we handle about 100k deliveries per month using DelivApp, and we usually have more than 70 couriers on shift on a daily basis. We've grown to these volumes using this software and I like most that the system works well regardless of the volumes. Dispatcher portal is very fast and automation is good, the new version of the courier app received a very good feedback from our guys. For several years, we'd been using only logistics module, but we are now rolling out our marketplace, which we setup on DelivApp. The overall experience was also great, I worked on the menus with restaurants and we managed to get more than 100 businesses onboard very quick.

Cons:

In the beginning, we had some challenges with the courier app, but they were resolved in the new version. At times there are minor bugs but they get resolved quickly.

DelivApp Response

4 years ago

Thanks so much for the elaborate review! We value all the feedback that helps us improve the product, and appreciate your trust. We are happy to support your growth going forward!

Liliya
CMO in Israel
Restaurants, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Great fit for chain restaurants & franchises

5.0 2 years ago

Comments: The team is super supportive and you really feel you have people invested in your success

Pros:

Delivapp's value proposition is exactly what's needed for the restaurants and chains looking to take control of their delivery operations and secure profit margins. It allows to run restaurant delivery end-to-end: from ordering platform and app, order dispatching, courier management all the way up to loyalty program.

Cons:

There is a learning curve as the system is feature rich. Some of the features are not as core (eg analytics module requires improvements

DelivApp Response

2 years ago

Thanks a lot for the feedback! Appreciate your input and will keep working on what needs improvement!

Thomas
CEO in Austria
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

ninjas.jetzt

4.0 3 years ago

Pros:

pretty easy to operate, support is really quick DelivApp is also doing changes only for our needs

Cons:

Does not fit 100% for all our needs, but they are pretty unique.

DelivApp Response

3 years ago

Thomas, appreciate your feedback and inputs on how to improve the product! Proud to be powering NINJAS.jetzt growth!

Urda
CEO&Founder in Romania
Hospitality, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Professionalism and promptness I recommend !!!

5.0 4 years ago

Pros:

I can't say that I like something specific because I liked something exactly as much as I liked the communication between Supplier and Customer, everything is solved in a short time and without problems!

Cons:

I don't like that there are no notifications when an order enters the dispatcher but I was assured that this problem will be solved. I don't like that there is no mobile application for dispatching,

DelivApp Response

3 years ago

Thank you so much for the kind words! We are happy to have you as a customer now that you've completed the trial and look forward to helping you grow!

Nadav
Ceo in Israel
Restaurants, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

magnificent product

5.0 4 years ago

Comments: Simplified our logistics and payroll, cutting down the costs
Before DelivApp, we had very complex logistics operations and complicated staff management processes, when a simple task of understanding which courier should receive how much was extremely labor-intense. Once we started working with DelivApp, we were able to streamline all the logistic processes as well as the payroll and compensation management, and when we did that, we gained a sense of control and much better visibility into what is going on, we saw an opportunity to optimize our expenses. We are now running very efficient and lean operations and we calculate our courier compensations literally in one click.
Franco restaurant, Nadav K, the owner

Pros:

Not only is manpower saved Even the existing workforce does not need to be skilled The software does everything for you

Cons:

No cons It sound that everything is perfect And no flawes But it really is in the macro Just insignificant things

DelivApp Response

4 years ago

Thank you, Nadav! Weare happy to serve you!