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SyncSpider
SyncSpider Overview:
What Is SyncSpider?
Syncspider is an ecommerce and ERP integration platform, offering IPAAS services.
We specialise in syncing:
- Products
- Orders
- Customers
- and other eCommerce and retail related data
Between systems.
An example would be sending your ecommerce products on multiple marketplaces, or syncing your product data between your ERP and ecommerce store
Syncspider also offer custom integrations for systems that lack thrid party integrations. Each custom integration built gives access to over 450 ecommerce, ERP and accounting sotfwares
Spend less time doing busywork and more time growing your store. For more information, visit syncspider.com
Who Uses SyncSpider?
ERP customers, eCommerce store owners, digital ecommerce agencies
Where can SyncSpider be deployed?
Cloud-based
On-premise
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Overall rating
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Based on 116 reviews
Reviews sentiment
Positive
96%
Neutral
1%
Negative
3%
Starting Price
US$109.00
Per User, Per Month
Free trial
About the vendor
- SyncSpider
SyncSpider support
- Chat
Countries available
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Germany
Languages
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French, German
Compare with a popular alternative
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SyncSpider
US$109.00
month
Free version
Free trial
4.4 (116)
4.8 (116)
4.9 (116)
VS.
Starting Price
Pricing Options
Ease of Use
Value for Money
Customer Service
No pricing found
Free version
Free trial
4.5 (178)
4.6 (178)
4.9 (178)
Other great alternatives to SyncSpider
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Top rated features
Data Connectors
Third-Party Integrations
Top rated features
Data Synchronisation
Multiple Data Sources
Top rated features
Data Connectors
Multiple Data Sources
Top rated features
Business Process Automation
Task Management
Top rated features
Data Connectors
Multiple Data Sources
Top rated features
Activity Dashboard
Third-Party Integrations
Top rated features
Access Controls/Permissions
Customisable Dashboard
Top rated features
Multiple Data Sources
Third-Party Integrations
Top rated features
Data Import/Export
Multiple Data Sources
Capterra verified reviews for SyncSpider
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Overall rating
Based on 116 reviews
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Verified Reviewer
Verified LinkedIn User
Cosmetics, 2–10 Employees
Used the Software for: Free Trial
";( there's better out there."
18 February 2025
Not worth it, though I have revisited several times.
Pros:
That I got it for free from Appsumo about 5 years ago or more.
Cons:
It doesn't have the serious integrations I'm looking for after all this time.
Reviewer Source
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Keith
Manager in US
Verified LinkedIn User
Financial Services, 2–10 Employees
Used the Software for: 2+ years
"Powerful Automation"
25 May 2023
SyncSpider is an business process integration tool designed to help eCommerce businesses increase sales using automated marketing channels. It helps manage multiple channels in a centralized place and connect eCommerce applications to improve buying experience for customers.
Pros:
I love that you can build an organizational structure within the software. I can add members under my organization and assign roles to them.
Cons:
Many platforms works well when they are synced with other apps, however Syncspider need to continue building an app integration list to stand out.
Reviewer Source
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SyncSpider Response
26 May 2023
Thank you for the powerful review! At SyncSpider, we're committed to expanding our app integration list and enhancing your eCommerce experience.
Lawrence
Ad ops by Day and Marketer 24/7 in US
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
"Goodbye mundane repetitive tasks and hello time at the beach"
3 April 2021
FIRST IMPRESSIONS:
The current UI isn't what I expected after reading a good number of reviews. Actually, I was pleasantly surprised how intuitive it is during my exploration phase. I don't know if my positive response to the UI is due to the not so glowing reviews of the UI. For me, it's not too bad at all. AFTER INITIAL USE:
As mentioned above, the UI isn't too bad. I found myself able to go through the workflow from creating a company, to creating a project and then adding integrations and creating tasks without much help from support documentation. Again, this was a pleasant surprise. I recommend creating a mind map first with existing integrations and then referencing the mind map as you build out the automations. The UI might not be as bad as I thought it would be, it's still no integrately or Zapier for visualization of the flow. CONCLUSION:
If you are in e-commerce managing inventory for multiple storefronts, then SyncSpider is the automation solution for you. Although, you should first check the available integrations and the integrations in their roadmap before pulling the trigger. Integration wishlist: startinfinity, mailrush, encharge, postoplan, Runtheworld, Novocall and Optinly to name a few. I am surely looking forward to integrating SyncSpider to automate more of my workflow.
The current UI isn't what I expected after reading a good number of reviews. Actually, I was pleasantly surprised how intuitive it is during my exploration phase. I don't know if my positive response to the UI is due to the not so glowing reviews of the UI. For me, it's not too bad at all. AFTER INITIAL USE:
As mentioned above, the UI isn't too bad. I found myself able to go through the workflow from creating a company, to creating a project and then adding integrations and creating tasks without much help from support documentation. Again, this was a pleasant surprise. I recommend creating a mind map first with existing integrations and then referencing the mind map as you build out the automations. The UI might not be as bad as I thought it would be, it's still no integrately or Zapier for visualization of the flow. CONCLUSION:
If you are in e-commerce managing inventory for multiple storefronts, then SyncSpider is the automation solution for you. Although, you should first check the available integrations and the integrations in their roadmap before pulling the trigger. Integration wishlist: startinfinity, mailrush, encharge, postoplan, Runtheworld, Novocall and Optinly to name a few. I am surely looking forward to integrating SyncSpider to automate more of my workflow.
Pros:
The apparent e-commerce focus is what pushed me to the edge in the selection of SyncSpider over the other alternatives. Existing integrations with some LTD SaaS is also a huge pro. I wish most of my SaaS was integrated, but maybe one day. The deep integrations is also a huge plus.
Cons:
This might just be more of a con specific to me but I'd like more integrations for the SaaS I use frequently. SyncSpider is only as good as its ability to integrate with many tools. The UI visualization of the integration flow even though is satisfactory for my needs, its still something to be desired. It would be great not having to create a mind map first before setting up a flow in SyncSpider. The good news though is there is supposed to be a revamp of the UI. The possibility of improvement also helped with my purchase decision.
Reviewer Source
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SyncSpider Response
13 April 2021
Thank you so much Lawrence. Every review and the feedback we get helps us better SyncSpider:)
Isabelle
Owner in Spain
Retail, Self Employed
Used the Software for: 1-5 months
"Not ready for market"
13 May 2021
Utterly frustrating.
The members of the support team are very generous with their time and patience, so this is not a reflection on the team and there is definitely an effort to give good prompt support. A good addtion when a task is going nowhere as in my case, would be the offer of support via teamviewer to go through the task together. This would be both instructive and save a lot of time with all the going backwards and forwards and hanging about.
But after 7 weeks using this product daily (bar one week when my computer died), my overriding belief is that this product doesn´t do what it claims, and is simply not ready for market, which is a great shame.
The videos are promotional and contain no information that show you how to create tasks, just lots of bla bla bla about all the wonderful things Synchspider can do.
I have a week to decide whether to refund or not.
Disappointed.
This is not the review I wanted to write.
The members of the support team are very generous with their time and patience, so this is not a reflection on the team and there is definitely an effort to give good prompt support. A good addtion when a task is going nowhere as in my case, would be the offer of support via teamviewer to go through the task together. This would be both instructive and save a lot of time with all the going backwards and forwards and hanging about.
But after 7 weeks using this product daily (bar one week when my computer died), my overriding belief is that this product doesn´t do what it claims, and is simply not ready for market, which is a great shame.
The videos are promotional and contain no information that show you how to create tasks, just lots of bla bla bla about all the wonderful things Synchspider can do.
I have a week to decide whether to refund or not.
Disappointed.
This is not the review I wanted to write.
Pros:
It´s promise: lots of promises.
No need for developers.
Will save loads of time.
Will save money.
Autonomy.
Easy to use.
Great support.
Cons:
After selling it as a software that dispenses of the need to rely on developers, within weeks of running into problems Synchspider´s solution was to offer to do the task required for 400€.
Or to set up an API for 2000€.
What was that about no need for developers, the main promise of the product? And there are already other omnichannel softwares out there doing the same job of linking up to marketplaces for a lot less.
So, it took 2 weeks to link my website (prestashop) to Synchspider. In advance of buying, it was confirmed that Synchspider supports Prestashop.
I have spent another 5 weeks trying to create a CSV from my backoffice, to then send this csv data to Amazon. Every day. All day. Lovely support team who can only work within the permiters of what has already been created. But am beginning to feel like a guinea pig.
I expected some learning curve, but every day there is a new button that needs pressing to resolve this or that. There is a lack of overriding information to give an overview as to how the system works. There are choices that are left unexplained as you move through the task, so the user can´t interpret what is required without relying heavily on support. So lots of to-ing and fro-ing and still no result.
Reviewer Source
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SyncSpider Response
2 June 2021
Hey Isabelle, thank you for your feedback here. I'm sorry that SyncSpider was not good for you. I'll pick up constructive points from your feedback to even better improve our support. Wish you all the best, Aleks
Ryan
Entrepreneur in US
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
"Take Back Your Life With SyncSpider"
8 February 2021
Working on several different ecommerce stores by myself feels like a 24/7 non stop process with no end in site, that is unless I can find a tool that automates as many day-to-day tasks as possible freeing up my day to not only work on the more important parts of my business but also to get my life back and spend more time with family and friends. Well lucky me I found it and SyncSpider is that tool!
Pros:
SyncSpider is the best tool for automating your daily tasks as well as keeping all your data from different platforms & tools in-sync, in real time freeing up your time to work on your business!
Tons of integrations with more on the way and an endless amount of possible future integrations limited only to your imagination and of course you would have to request it! Don't worry this team and the customer service is also top notch and ready to help you automate your business and get your life back!
I recommend SyncSpider for any ecommerce business especially if your still doing most or all of the daunting tasks required to be successful yourself without any automation!
Cons:
Some Integrations are still needed but they are on the roadmap to be added soon plus you can request any integration that you might need for your business and they will work their hardest to get it added to the roadmap!
Some integrations can get a little technical but they have great support and tons of video tutorials you can follow along to get set up!
Reviewer Source
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SyncSpider Response
10 February 2021
Hi Ryan, Thank you for feedback and this great review! Yep, I agree with you, we need to make our app more user friendly, and we will do our best there! Thank you!