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Reviews of Promoly
Great Promo.ly !
Comments: Very good overall until bugs been fixed
Very efficient, very friendly people , very useful
-Impossible in certain positions to individuate / remove / change people IN groups -Audio downloads diseappeared many times due to system bugs putting my customers in rage and my credibility in balance ( very painful )
2 years ago
Hey Tom, thanks for the review! I wanted to let you know all audio upload bugs are fixed. Sorry for the stress caused! Also, we're building some better filtering, which will make it easier for you to remove people from email lists.
Can't fault promoly
Comments: Amazing support, fantastic softwaree, would definitely recommend to other similar businesses if they weren't already using it.
All the features on promo.ly are easy to use and their customer service has been on point whenever we've needed to contact them. This website is such a useful tool for our business, allowing us to interact with a select audience of artists that we choose to send our pre-release music too. Really can't fault this fantastic service.
Nothing I can really mention, there used to be a few issues with dates etc but those got fixed in a recent update a couple of months ago, since then we've had no issues.
2 years ago
Thanks, Harrison! We listen to our customers and adapt where needed :)
The page security
Comments: Decently good at beginning
Overall has decent options. I used it before when there was a free option that you send promo to few email. I was planing in near future to consider it being main promo tool for my label.
Page security, the connection is not encrypted to a ssl level. Google chrome users find this site flagged as fishing page and most email promo could not be open. Also other antivirus browser protection flagg it too. I dont have much information on other browsers , because users on my mailing list use chrome. This problem is seriously and a deal breaker for me.
2 years ago
Hey Tedri, Thanks for the review. All Promoly domains are encrypted with SSL, and everything is secure from a customer point of use. I apologize if something wasn't quite right when you were using Promoly. I don't remember you reaching out and telling us about the problem though. Could you head to support.promo.ly and message us on the chat so I can take further details? Best, Pete
Comments: Before I'd even signed up, [SENSITIVE CONTENT HIDDEN] (one of the [SENSITIVE CONTENT HIDDEN]) was incredibly helpful and provided a whole plethora of details for me think over and decide if I wanted to switch. There was never any pressure and even since I have signed up, any queries I've had have been answered in a very timely and professional manner.
The software is incredibly professional looking compared to previous software I used to promo mailouts. Clean-cut design is far more likely to attract people to leave feedback on our music. It's also super simple to use - no nonsense, just the tools you need.
Nothing has been lacking so far, perhaps something that my particular label could benefit from is a tool to upload different file types other than just the music and art. For example it would be helpful to be able to attach a .pdf press release.
Comments: It's been really nice and the team have been really helpful when i've had issues.
It's been changed and developed over time showing that they listen to people and that they are adapting to the times, the new colour schemes are modern and the new button and set up lay outs are really nice.
The payment page is hard to refresh. Ive spoken with the team BTS.
2 years ago
Thanks TJ! We're currently upgrading our real-time technology. Soon the billing will automatically refresh without you manually needing to do it.