---
description: Learn more about tele-LOOK price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: tele-LOOK Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Live Streaming Software](/directory/31755/live-streaming/software) > [tele-LOOK](/software/211107/tele-look)

# tele-LOOK

Canonical: https://www.capterra.ie/software/211107/tele-look

> Instant live video support for service teams. Fix technical issues remotely. Basic version from €0.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses tele-LOOK?

Technical support, field service, and maintenance teams (e.g., HVAC, manufacturing). Ideal for SMBs seeking efficient remote diagnostics.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Solutiness

## Commercial Context

- **Starting Price**: €0.00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: \>\> Starting from 0 Euro/user/month (billed annually) 
\>\> No set up fee

\>\>Please contact us for individual advisory and further details such as a TCO table\<\<
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Customer History
- Customer Support
- Live Chat
- Multi-Channel Communication
- Real-Time Chat
- Third-Party Integrations
- Troubleshooting

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Live Streaming Software](https://www.capterra.ie/directory/31755/live-streaming/software)

## Related Categories

- [Live Streaming Software](https://www.capterra.ie/directory/31755/live-streaming/software)
- [Remote Support Software](https://www.capterra.ie/directory/30928/remote-support/software)
- [Remote Monitoring and Management Software](https://www.capterra.ie/directory/31715/remote-monitoring-and-management-software/software)
- [Customer Support Software](https://www.capterra.ie/directory/32315/customer-support/software)
- [Call Centre Software](https://www.capterra.ie/directory/30007/call-center/software)

## Alternatives

1. [Freshdesk](https://www.capterra.ie/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [LiveAgent](https://www.capterra.ie/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Zendesk Suite](https://www.capterra.ie/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [NinjaOne](https://www.capterra.ie/software/165889/ninjaone) — 4.7/5 (282 reviews)
5. [Zoho Desk](https://www.capterra.ie/software/169505/zoho-desk) — 4.5/5 (2211 reviews)

## Reviews

### "tele-Look im Kundenservice" — 4.0/5

> **Markus** | *5 May 2022* | Machinery | Recommendation rating: 8.0/10
> 
> **Pros**: Einrichtung und Verbindung mit Servicenehmer ist sehr einfach und unabhängig vom verwendeten Mobiltelefon. Somit lässt sich das System international anwenden, die Führung mit einem Punkt ist völlig ausreichend.
> 
> **Cons**: Da das System bei uns von mehreren Nutzern über eine Current-License genutzt wird sollte die Kontakt-Datenbank besser und übersichtlicher aufgebaut sein. Anbindung an ERP-System wäre wünschenswert.
> 
> Komplexe Service-Diagnose wird wesentlich vereinfacht da man sieht was vor Ort passiert.

-----

### "Top Softwaren\!" — 5.0/5

> **Ibrahim** | *5 April 2022* | Chemicals | Recommendation rating: 10.0/10
> 
> **Pros**: Die Steuerung mit dem Punkt vom PC auf das Handy\!
> 
> **Cons**: Es ist noch nichts aufgefallen, daher alles gut\!

## Links

- [View on Capterra](https://www.capterra.ie/software/211107/tele-look)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/211107/tele-look> |
| de-AT | <https://www.capterra.at/software/211107/tele-look> |
| de-CH | <https://www.capterra.ch/software/211107/tele-look> |
| en | <https://www.capterra.com/p/211107/tele-LOOK/> |
| en-AE | <https://www.capterra.ae/software/211107/tele-look> |
| en-AU | <https://www.capterra.com.au/software/211107/tele-look> |
| en-CA | <https://www.capterra.ca/software/211107/tele-look> |
| en-GB | <https://www.capterra.co.uk/software/211107/tele-look> |
| en-IE | <https://www.capterra.ie/software/211107/tele-look> |
| en-IL | <https://www.capterra.co.il/software/211107/tele-look> |
| en-IN | <https://www.capterra.in/software/211107/tele-look> |
| en-NZ | <https://www.capterra.co.nz/software/211107/tele-look> |
| en-SG | <https://www.capterra.com.sg/software/211107/tele-look> |
| en-ZA | <https://www.capterra.co.za/software/211107/tele-look> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Capterra Ireland helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ie","url":"https://www.capterra.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ie/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"tele-LOOK","description":"tele-LOOK is a pragmatic cloud application for digital support via live video. A cloud service without an app, neither for service providers nor for service recipients. As a result, spontaneous contacts are easily possible within 1 minute. \n\nUnproductive travel times are converted into productive working time. This has an effect not only on the first-time fix rate, but also on the CO2 balance: Did you know that 300 m of travel by car corresponds to about 60 minutes of live video support?","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6b880fc9-2faa-4900-9c31-5bb394e10c43.png","url":"https://www.capterra.ie/software/211107/tele-look","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/211107/tele-look#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2},"offers":{"price":"0","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.ie/software/211107/tele-look#faqs","mainEntity":[{"name":"What Is tele-LOOK?","@type":"Question","acceptedAnswer":{"text":"tele-LOOK is a pragmatic cloud application for digital support via live video. A cloud service without an app, neither for service providers nor for service recipients. As a result, spontaneous contacts are easily possible within 1 minute. Unproductive travel times are converted into productive working time. This has an effect not only on the first-time fix rate, but also on the CO2 balance: Did you know that 300 m of travel by car corresponds to about 60 minutes of live video support?","@type":"Answer"}},{"name":"Who Uses tele-LOOK?","@type":"Question","acceptedAnswer":{"text":"Technical support, field service, and maintenance teams (e.g., HVAC, manufacturing). Ideal for SMBs seeking efficient remote diagnostics.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Streaming Software","position":2,"item":"/directory/31755/live-streaming/software","@type":"ListItem"},{"name":"tele-LOOK","position":3,"item":"/software/211107/tele-look","@type":"ListItem"}],"@id":"https://www.capterra.ie/software/211107/tele-look#breadcrumblist"}]}
</script>