Compulink Healthcare Solutions

by Compulink Healthcare Solutions

What Is Compulink Healthcare Solutions?

Compulink’s Advantage SMART Practice® is an all-in-one database EHR solution for specialty practices such as optometry, ophthalmology, orthopaedics, mental health, and more. Available cloud-based or server, Advantage includes smart features to help speed documentation and streamline practice workflow, including: specialty specific EHR, practice management, telehealth, patient engagement, eFax, EPCS, imaging/PACS, lab integration, inventory, optical POS (for eyecare), MIPS, e-commerce, and more.

Compulink Healthcare Solutions Details

Compulink Healthcare Solutions

http://www.compulinkadvantage.com

Founded 1985

Compulink Healthcare Solutions Software - Compulink Psych Advantage
Compulink Healthcare Solutions Software - Compulink Eyecare Advantage
Compulink Healthcare Solutions Software - Compulink Psych Advantage - thumbnail
Compulink Healthcare Solutions Software - Compulink Eyecare Advantage - thumbnail

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Starting price

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US$539.00/month
N/A
US$650.00/month

Free Version

Free Version No
Free Version No
Free Version No
Free Version No

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
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Compulink Healthcare Solutions deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support

Deployment

  • Cloud, SaaS, Web-based
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • iPad (Mobile)

Training

  • Videos

Compulink Healthcare Solutions Features

  • API
  • Activity Dashboard
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Decision Support Systems
  • Document Management
  • Document Storage
  • Document Templates
  • E-Prescribing
  • Electronic Payments
  • Forms Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice Management
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Multi-Location
  • ONC-ATCB Certified
  • Order Entry
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Template Management
  • Voice Recognition
  • Workflow Management

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  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Billing & Invoicing
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  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Code & Charge Entry
  • Collections Management
  • Compliance Management
  • Compliance Tracking
  • Credit Card Processing
  • Customer Database
  • Customisable Dashboard
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Document Storage
  • Document Templates
  • Dunning Management
  • E-Prescribing
  • Electronic Payments
  • Electronic Submission
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Eligibility Verification
  • Invoice History
  • Invoice Management
  • Live Chat
  • Multi-Location
  • Practice Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Revenue Management
  • Scheduling
  • Secure Data Storage
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  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
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  • Client Portal
  • Communication Management
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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
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  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Client Portal
  • Credit Card Processing
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  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Invitations & Reminders
  • Employee Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • HIPAA Compliant
  • Invoice Management
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Records Management
  • Physician Management
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • SSL Security
  • Scheduling
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  • Third Party Integrations
  • Workflow Management

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  • Claims Management
  • Client Portal
  • Compliance Management
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  • Confirmation/Reminders
  • Credit Card Processing
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Mental/Behavioral Health Practices
  • Forms Management
  • HIPAA Compliant
  • Initial Assessments
  • Inpatient/Residential
  • Invoice Management
  • Medical Billing
  • Multi-Location
  • Multi-Provider Practice
  • Progress Reports
  • Progress Tracking
  • Real Time Reporting
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Template Management
  • Treatment Planning
  • Workflow Management

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  • Accounting Integration
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  • Contact Database
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Data Storage Management
  • Document Management
  • E-Prescribing
  • Electronic Payments
  • Electronic Signature
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Event Scheduling
  • Facility Scheduling
  • For Optometrists
  • Forms Management
  • HIPAA Compliant
  • Insurance Management
  • Inventory Management
  • Inventory Tracking
  • Multi-Location
  • Patient Records Management
  • Purchasing & Receiving
  • Real Time Data
  • Recall Tracking
  • Records Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • SOAP notes
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  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Comparison View
  • Compliance Management
  • Configurable Workflow
  • Customer Database
  • Customisable Reports
  • Customisable Templates
  • Data Compression
  • Data Mapping
  • Data Visualisation
  • Diagnostic Tools
  • Document Management
  • Document Storage
  • Electronic Signature
  • Forms Management
  • HIPAA Compliant
  • HL7 Support
  • Historical Reporting
  • Image Management
  • Inventory Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Non-DICOM Imaging Support
  • Patient Portal
  • Real Time Reporting
  • Records Management
  • Referring Physician Portal
  • Reminders
  • Reporting & Statistics
  • Scheduled / Automated Reports
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  • Claims Management
  • Client Portal
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  • Configurable Workflow
  • Credit Card Processing
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  • Data Visualisation
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  • Document Storage
  • Drag & Drop
  • EDI
  • EMR HL7 Bridge
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  • Facility Scheduling
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  • IVR / Voice Recognition
  • Image Fusion
  • Inventory Management
  • Multi-Location
  • PACS Integration
  • Patient Scheduling
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Routing
  • SMS Messaging
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  • Self Service Portal
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Compulink Healthcare Solutions Reviews

Read all reviews

Overall rating

4/5

Average score

Ease of Use 3.8
Customer Service 4.2
Features 3.9
Value for Money 3.8

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Candy C.
Provider / Ophthalmology - Retina / Vitreous
Medical Practice, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 7/8/2020

"Expectations More Than Met and More To Offer When I am Ready to Expand"

Comments: The Compulink Help Line is Outstanding. I can easily explain my issue (or what I want to accomplish) and I am directed to the department appropriate person in a timely manner who can assist me quite efficiently and professionally.

Pros: Compulink Software is all inclusive for my current needs - a combined PM and EHR. Also, I am not locked into one type of template. For example, most my patients have Retina issues, but if a patient also happens to have another issue, I can import a problem appropriate Tab and I don't need to have it unlocked for me by the company (or pay more). I could see where this would be advantageous for a multi-specialty practice (even though I am not one). There are also multiple other resources I can choose to incorporate and use that is available as options to add to the software's capabilities (e.g., RCM) as my practice grows. The really nice thing is that I can function efficiently now and utilize Compulink Software (in all my various roles) at a good price point and still anticipate how I can incorporate what Compulink has to offer as my practice grows.

Cons: Setting up the Look Up Tables took me a long time but I was a new practice that did not have much (or any) of that information in a readily available database to put into the Look Up Tables or did not know how to organize particular information prior to being asked by Compulink to place such information into my Look Up Tables. On the plus side, needing to spend the time to build my Look Up Tables, helped me understand how the back end of the PM/EHR worked.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 7/8/2020
Kevin M.
Owner
Medical Practice, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 13/11/2020

"Unique practice needed an extraordinary software."

Comments: I have a nursing home based practice and therefore my practice is very unique and I issued Compulink a very difficult challenge to solve many issues with note taking and practice flow and practice management and they have lived up to every challenge so far and they have frankly surpassed my expectations in almost every scenario. This is a great software with GREAT people!

Pros: This software is very robust and therefore is capable of doing so much for my practice. The data mining and reports are an incredible tool in my practice. The ability to link in forms and mine that data has been a huge time saver for my practice. There is so much customizing that can be done that you can create the software you want. The more work you are willing to put in the more efficient and thorough you can be. This software has saved my office space hours per week in its ability to manage schedules and use data mining and run reports. The worklists they created for us have become indispensable as well. For the most part, with this software, if you can think, then they can typically do it. And most importantly, the people at Compulink have been absolutely amazing. They have an amazing group of people there and they should be proud. Can't wait to see what this will look like in my practice 5 years from now.

Cons: Can be cumbersome to customize at times, but it has always been worth the effort. I have been experiencing far too many crashes and 'freeze ups' and that can be frustrating.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 13/11/2020
Michael M.
Clinical Psychlologist
Mental Health Care, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 4/12/2020

"1 year in... honest review of Compulink"

Comments: The biggest problem that compulink has is that lots of their software doesnt work. I mean, it does--- but it doesnt for a psych practice. The best example of this is that the insurance verification doesnt verify mental health codes--- in software titled PsychAdvantage. Its very clearly ophthalmic software that they barely put any effort into making work for psych. Their support is hit or miss- some of them are great- and some- like their business office manager- have ethics problems and border on straight up theivery. Their quickbooks integration flat out does not work-- their own people took 6 months and could not get it to work (their own software) and then did not want to refund us. Who does that?
Many of their employees are unaware of the functions their software reportedly has-- and with good reason- the software doesnt really do that. Technically, it could (telemedicine is this way) but no one would ever use it. The other employees tend to be condescending, and mix in "hmm, I've never heard of the product doing that". They have zero accountability for their software not working, often act condescending, and always want you to "run diagnostics". When they dont want to handle their software not working, they refuse to talk to you. I've come to call this "classic compulink". Also, their ledger straight up cannot handle multiple locations. The software is pretty terrible at handling ERAs, if you're being paid electronically.

Pros: notes are easy to write. Most my documentation takes about 3 minutes per patient to write up.
When features work, they sometimes work well (albeit often glitchy, often broken)
Finished product (therapy note as a pdf) looks fantastic.
Since we now get paid electronically, we get paid faster.

Cons: -glitchy. Often produces ridiculous errors. Not at all intuitive. To learn how to use the software, you essentially have to get used to all their glitches, so you eventually learn how to avoid them. Dont waste time asking them to fix them, either.
- "Running Diagnostics" is an impractical pain, and a fool's endeavor, as it is yet to actually do anything. I would be pleased if I never ever heard that again from someone at Compulink, ever again. I'll not hold my breath waiting for it to work. I would ballpark that we're currently at 0/50 in this endeavor.
- Insurance verification in a program called Psych Advantage (which we could pretty easily argue should aptly be called Psych Dis-advantage), which actually does not verify the mental health benefits of the insurance is purely ridiculous. There's no way around that other than admitting that you made this program for medical practices and never bothered to actually tailor it to mental health, and that's clear. -The lack of knowledge and agreement about your own software that you own employees have is disconcerting. I called more than a handful of times about integrating quickbooks ( great example, because their own website says the product does this), yet many of the employees took this as brand new information or denying it outright. A similar thing occurred when their own employees were unaware there was a telehealth built in option.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 4/12/2020
Perry L.
Optometrist and Managing Partner
Medical Practice, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 10/10/2020

"Highly recommend."

Pros: Compulink is a company that shares our values. They believe in providing the best solutions so their clients can be the best. Changing practice management software is an investment in time and resources, so we went with Compulink. We are confident they will continue to be the best solution in the future as we grow from a medium organization into a large organization.

Cons: Change is always hard, but the Compulink team is easily accessible during the implementation process.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 10/10/2020
Fred L.
Business Manager
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 25/8/2020

"Outstanding customization features"

Pros: We have been using Chiro Advantage (one of the software specialties from Compulink Business Systems) for more than 10 years. We chose it because it enabled us to build our own EHR screens that are designed for our special method of treatment. Chiro Advantage offers an excellent, broad range of features for building custom screens, including custom fields, rich screen building features, and a library of scripting functions and logical operators to perform various automatic operations with text. We used these features extensively to build our entire suite of EHR screens from scratch. I also appreciate the tech support. They are very helpful, and usually available with minimal wait times.

Cons: While Chiro Advantage does a good job handling our data for the purpose of treating individual patients, it can be difficult to export EHR data out of the software so you can work with aggregated data. For example, it's hard to export data from selected EHR fields. The SQL search function is difficult to use. Sometimes we have had troubles with the stability of the software - sometimes it crashes and you have to restart it.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 25/8/2020