What Is Refresh?

User experience is paramount in fostering engagement. Take the burden off of your people by creating a home base for every tool and resource at their disposal.

Refresh creates a unified, customizable suite of applications that lets IT and HR departments standardize their employee experience and eliminate complexity.

Who Uses Refresh?

Our suite of customizable tools help you organize, communicate, and tailor the experience of each individual, team, or audience. Engage people through technology around their specific needs.

Where can Refresh be deployed?

Cloud-based
On-premise

About the vendor

  • Refresh
  • Founded in 2006

Refresh support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, United Kingdom, United States

Languages

English

About the vendor

  • Refresh
  • Founded in 2006

Refresh support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, United Kingdom, United States

Languages

English

Refresh videos and images

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US$25.00/month
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Features of Refresh

  • ACA Reporting
  • Access Controls/Permissions
  • Action Management
  • Activity/News Feed
  • Alerts/Notifications
  • Audience Targeting
  • Autofill
  • Benchmarking
  • Benefits Dashboard
  • Calendar Management
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Content Management
  • Contest Management
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Discussions / Forums
  • Document Management
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Employee Benefits Administration
  • Employee Database
  • Employee Directory
  • Employee Engagement Software
  • Employee Handbook
  • Employee Portal
  • Employee Recognition Software
  • Feedback Management
  • File Sharing
  • Forms Creation & Design
  • Forms Management
  • Gamification
  • Goal Management
  • Goal Setting / Tracking
  • Group Management
  • HIPAA Compliant
  • Health Insurance Administration
  • Health Monitoring
  • Ideation
  • Incentive Management
  • Knowledge Base Management
  • Leaderboards
  • Manager-to-Peer Recognition
  • Mass Notifications
  • Member Directory
  • Membership Management
  • Mentorship
  • Mobile Access
  • Moderation
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Nominations
  • Online Benefits Enrollment
  • Orientation Workflow Management
  • Peer-to-Peer Recognition
  • Performance Management
  • Performance Metrics
  • Process/Workflow Automation
  • Program Management
  • Progress Tracking
  • Provider Management
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Recognition Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Catalogue
  • Rewards Management
  • Rules-Based Workflow
  • Search/Filter
  • Self Service Portal
  • Social Recognition
  • Survey Builder
  • Surveys & Feedback
  • Third Party Integrations
  • Training Management
  • URL Customisation
  • Workflow Management

Refresh Alternatives

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iTacit is a front-line employee platform that puts everything work in one mobile-first, easily accessible place.
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Stay on the pulse of your organization. Simply. Quickly. From anywhere.
Groupe.io is an intelligent enterprise communication and process automation platform that connects desk and non-desk workers.
The Hub is a leading multi-site intranet that easily adapts to suit your business needs, large or small, with free upgrades & support. Learn more about Hub
Workforce, Payroll and Talent software to consolidate and automate your people management.
StaffCircle uniquely combines performance management & employee engagement into one cloud platform that measurably improves culture. Learn more about StaffCircle
Interacta is the only business platform that improves collaboration and knowledge management, involving people in business processes.
High-end solution designed for sales, collaboration, communication, social networking, and workflow management. Learn more about Bitrix24

Reviews of Refresh

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
4.7
Features
4.9
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
88%
4
13%
Jonathan
Jonathan
VP Strategy & Innovation in US
Verified LinkedIn User
Staffing & Recruiting, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

The customizable wellness platform we needed

5.0 7 months ago

Pros:

We were able to integrate a variety of our tools into one platform while dropping a few point services that more than covered the expense, saving us a lot of time and money in the end.

Cons:

None so far. Refresh has really helped our organization modernize our employee engagement around mental and physical wellness.

Dane
CEO in US
Staffing & Recruiting, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Super easy to customize

5.0 8 months ago

Comments: We were excited to be able to release a mobile app that was company branded and has so many features that we can deploy to make our employees feel connected and valued. We see this as the beginning of a great partnership and love dealing with the team at Refresh on what we can continue to build on and learn together.

Pros:

The customization of the platform. The Refresh Team spent the time to get us set up with exactly the system we wanted. They were also available to walk us through new ideas on how to improve the employee experience of a key annual awards event.

Cons:

There is not anything not to like in this software. It has been exciting seeing some of the new features that are on the product roadmap. When we have had ideas on where we could add in more videos or extend the public presentation of kudos from team members, Refresh has been able to adjust to meet our needs.

Arjun
Sr. Digital Marketer in India
Information Technology & Services, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Employee Engagement Software

5.0 2 months ago

Pros:

Employee engagement and empolyee communication tools are really good. Many integrations are useful and there are many helpful features for onboarding any new employee.

Cons:

Still now I have no cons for the software.

Ummu Habibah
Ummu Habibah
Assistant Manager Business Development in Malaysia
Verified LinkedIn User
Telecommunications, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source

One of the best to manage employee recognition.

4.0 2 months ago

Pros:

The ability to modify the platform in any way you see fit. Our system was configured according to our specifications by the Refresh Staff. They have also been capable of providing us with fresh perspectives, including how to make a critical yearly awards ceremony a better one for employees.

Cons:

The product is rarely updated and not much new updates or patches are roll out. It is a great product, but need a consistent updates on the feature and tools. overall, I love all the benefit of the software in managing our employees recognition segment.

James
Founder in US
Electrical/Electronic Manufacturing, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Smooth Sailing

5.0 2 years ago

Pros:

We’ve been bringing in new engineering employees since 2018 and the process with this platform has been, dare I say, refreshing - we use their onboarding forms and workflow to capture everything we need on day one, employees are set up to provide additional information as we request it, and the data management is great. Where Refresh shines above the rest is in how seamless it is from a workflow perspective - both for users and ourselves as administrators. We have also begun to provide a wellness/fitness program with the Refresh Live video sessions that we otherwise may have never thought about. This has been a big win for our team.

Cons:

Refresh should have contacted me 4 years ago! Also at this point our team loves the wellness offering so much it would be hard to ever go back.