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What Is Shopify POS?

Shopify POS has the essential features you'd expect from a traditional POS plus the features you need for the future. Run your online and retail stores from one app, so you don't need to keep track of multiple inventories, catalogs, and payment systems. Customers and orders are synced across online and in-store, so offering local pickup, processing returns/exchanges, rewarding customers through loyalty programs, and selling gift cards anywhere is easy. Get the POS that gets your retail business.

Who Uses Shopify POS?

Brick & mortar retailers as well as online retailers

Shopify POS Software - Speed up checkout
Shopify POS Software - Make informed decisions
Shopify POS Software - Frictionless returns
Shopify POS Software - Offer local pickup
Shopify POS Software - Reward loyal customers

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Reviews of Shopify POS

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.5
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Janine
Janine
Owner in US
Verified LinkedIn User
Retail, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

I Am Most Impressed With Shopify

5.0 9 months ago

Comments: I’m very happy with them and have convinced my friend to sign up. She is happy with it too

Pros:

I love the ease of use and learning didn’t take too much time. I use it to cash out my customers and inventory management as well as website maintenance.

Cons:

The price. The additional apps can be confusing. I wish they had better apps for social media posts. They did but the social companies pulled the apps as far as I know. I can’t afford paid ads all the time and the posts directly from my products across all socials were so helpful. Now I can only post in Facebook.

Amberlyn
owner manager in US
Arts & Crafts, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Shop uses shopify

4.0 3 weeks ago New

Comments: overall we are pretty happy with shopify. It is pretty easy to use and the learning curve isn't difficult. It has some great features that really enhance our business and make things more efficient.

Pros:

It is much-needed in our shop and way better than trying to use a regular register and then keep track of sales, inventory etc. It makes life a lot easier for us and the accountant. We are currently implementing a bar code system that will make it even easier and better. We carry thousands of items from many different vendors and it is a challenge to keep track. Shopify not only makes it possible, it has features that organize and allow the vendors to check in themselves and see what has sold and keep track of their inventory

Cons:

It occasionally crashes and is hard to restart. It can be very inopportune. It also requires a lot of hours to set up. I have only called customer service once, but it wasn't super helpful. Not bad service, just not as much as I would have liked.

Verified Reviewer
Verified LinkedIn User
Cosmetics, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A Solid Option for Small Businesses, But Not Without Its Drawbacks

3.0 9 months ago

Comments: I have a love-hate relationship with Shopify POS. On the one hand, it integrates seamlessly with Shopify E-commerce, which makes life much easier. On the other hand, it is not very useful as a standalone POS system. If you are not using Shopify E-commerce, I would recommend staying away from Shopify POS, as you will likely be disappointed with the lack of basic features. Additionally, customer support is difficult to reach and unhelpful.

Pros:

Shopify POS has a user-friendly interface that is easy to learn and use, even for new business owners. It integrates seamlessly with Shopify e-commerce, making it easy to manage both your online and in-store sales.

Cons:

Shopify POS is sluggish, slow on older devices, and incompatible with non-Shopify hardware. The Order Printer app is broken even on the native iOS platform. There is no credit card payment gateway integration for merchants in the Middle East, and no inventory reporting.

Marius
Director in UK
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best way to start ecommerce website

5.0 2 months ago New

Comments: Very satisfied and not looking to change. What's great about Shopify is that it is constantly improving and the costs remain the same. I'm sure that any issues I have now will only get smaller or fully solved.

Pros:

I never had experience in running an ecommerce shop, so it was scary at first. But once I started setting up shopify, each step was so easy that I quickly became confident in running my store. Also, it is extremely cheap for the functionality you get.

Cons:

Certain areas lack functionality e.g. website design is very limited. Also, returns management is not good enough for us to use effectively, hence we had to use a different service for that.

Michael
Owner in Costa Rica
Food & Beverages, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Shopify POS - a good entry-level POS system for small businesses

5.0 2 years ago

Comments: Overall, my experience with Shopfiy POS has been very positive and I would highly recommend the product.

Pros:

Shopify POS was quick and easy to set up and use. Having already set up my ecommerce store in Shopify, it was a simple matter of installing the Shopify POS on my iPhone and start selling. The direct links between my store and pos for products, customers, and orders make management very streamlined. The free version (POS Lite) is full featured and meets most of the needs of my small business.

Cons:

I wish that I was able to add at least one additional staff role using the Shopify POS Lite version. I am not willing to upgrade to Pro for $89 per month just to add this feature. It would be nice if Shopify offered a mid-tier subscription... something around $30 per month.