Who Uses Shopify POS?

Brick & Mortar Retailers

What Is Shopify POS?

Shopify POS has the essential features you'd expect from a traditional POS plus the features you need for the future. Run your online and retail stores from one app, so you don't need to keep track of multiple inventories, catalogs, and payment systems. Customers and orders are synced across online and in-store, so offering local pickup, processing returns/exchanges, rewarding customers through loyalty programs, and selling gift cards anywhere is easy. Get the POS that gets your retail business.

Shopify POS Details

Shopify POS

http://www.shopify.com/pos?ref=capterra2

Founded 2006

Shopify POS video
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Shopify POS pricing overview

See pricing plans

Shopify POS has a free version and offers a free trial.


Free Version

Yes

Free Trial

Yes

Shopify POS deployment and support

Support

  • 24/7 (Live Rep)
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native

Training

  • Documentation

Shopify POS Features

  • Alerts/Notifications
  • Forecasting
  • Inventory Optimisation
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Product Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management

View full list of Inventory Management Software

  • Cash Transactions
  • Contactless NFC
  • Electronic Receipts
  • Electronic Signature
  • Mobile Card Reader
  • PCI Compliance

View full list of Mobile Credit Card Processing Software

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • eCommerce Integration

View full list of POS Systems

  • CRM
  • Commission Management
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • eCommerce

View full list of Retail Management Software

  • Barcode Scanning
  • Commission Management
  • Discount Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen
  • eCommerce

View full list of Retail POS Systems

  • Automatic Reset
  • Browsing Restrictions
  • Data Synchronisation
  • Mobile Device Management
  • Offline Access
  • Point of Sale (POS)
  • Remote Control
  • Self Check-in
  • Self Ordering
  • Surveys & Feedback
  • Timeout

View full list of iPad Kiosk Software

  • Barcode Scanning
  • Commission Management
  • Discount Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Pub POS
  • Restaurant POS
  • Returns Tracking
  • Sales Tracking
  • User Access Permissions
  • eCommerce

View full list of iPad POS Software

Shopify POS Alternatives

More Shopify POS alternatives

Shopify POS Reviews

Read all reviews

Overall rating

4.7/5

Average score

Ease of Use 4.6
Customer Service 4.6
Features 4.4
Value for Money 4.6

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Kaden B.
Business Owner
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/9/2019

"Revolutionized My Business"

Comments: Awesome. They’ve changed our business to one that was making $500 a month to one that has quadrupled in size in just a year.

Pros: I have been so impressed with everything that Shopify offers. Their reporting, different integrations, website building, all of it is so impressive.

Cons: I haven’t found anything that I don’t like about Shopify. I’ve been very impressed with them from the beginning.

  • Reviewer Source 
  • Reviewed on 21/9/2019
Kelly M.
Owner
Retail, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 2/12/2020

"Not a fan of the app update"

Comments: The old POS app was very easy to use, but with the update I am thinking of switching to Square. I reached out customer service about the possibly of reverting to the old app; they respond quickly which is great, but unfortunately we are stuck with the new app which I do not think will work for our business.

Pros: Shopify makes it easy to add and edit products to your library. It's great that it tracks inventory and can easily see sales and customer data.

Cons: I have been using shopify pos for almost 2 years and am very disappointed with the recent upgrade. We use the pos app for farmers markets and oftentimes don't have great internet. With the new update, we cannot even get into the app without great internet. Additionally, there is a new password feature that is used to get into the app. It was not very intuitive to figure out how to turn this off and caused some problems with our staff. The new layout is not very user friendly as I find myself having to do several extra steps to complete a sale than I used to.

  • Reviewer Source 
  • Reviewed on 2/12/2020
Daniel F.
Owner
Retail, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 10/6/2017

"I can do the same on Square for FREE"

Pros: Integrates with my Shopify Store (Something Square Cant), great for inventory across online offline, integrates with Epson printers.

Cons: PRICE, Shopify POS is expensive and does not require the price tag when compared to the competition. IT has an app store but those apps addon more price to the monthly fees. Also, the Shopify POS's payment terminal doesn't support TAP which is pretty bad. Switched to Square and never going back.

  • Reviewer Source 
  • Reviewed on 10/6/2017
Lidia C.
Marketing Manager
Retail, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 13/3/2020

"Great Option for Our Business"

Pros: Shopify POS is our main POS system for a large retail space. Easy to use and train all staff. Easy to integrate with other systems.

Cons: The Shopify shop is a bit too templated as well as the products. Need quite a few extensions to modify and customize products.

  • Reviewer Source 
  • Reviewed on 13/3/2020
Justin R.
Owner
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/3/2018

"Easy to use. Powerful."

Comments: It's great for my website and makes fulfilling orders easy.

Pros: Just the basic version of Shopify is powerful enough to run a successful e-commerce website. The addition add-ons make you an unstoppable entrepreneur as you can build a custom store to fit your needs.

Cons: I wish you could build a website beyond your web-store within Shopify. You can build pages and do workarounds to make it feel more complete but it lacks some functions you would get from say... Blue Host or Squarespace, or Wix.

  • Reviewer Source 
  • Reviewed on 22/3/2018