--- description: Learn more about Bigin by Zoho CRM price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bigin by Zoho CRM Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [CRM Systems](/directory/2/customer-relationship-management/software) > [Bigin by Zoho CRM](/software/204998/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.capterra.ie/software/204998/bigin-by-zoho-crm Page: 1 / 31\ Next: [Next page](https://www.capterra.ie/software/204998/bigin-by-zoho-crm?page=2) > AI-powered CRM for small businesses with pipelines, email, calls, WhatsApp, automation, and dashboards in one place. From $7/user. > > Verdict: Rated **4.7/5** by 742 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bigin by Zoho CRM? Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 742 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from $1/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Appointment Management - Business Process Automation - Calendar Management - Calendar/Reminder System - Campaign Management - Client Management - Collaboration Tools - Commenting/Notes - Contact Management - Customer Database - Customer History - Customisable Reports - Data Import/Export - Document Management - Document Storage - Drag & Drop - Email Management - For Financial Institutions - Forms Management - Graphical Workflow Editor - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Notifications - Lead Segmentation - Mobile Access - Multi-Channel Communication - Onboarding - Online Forms - Performance Metrics - Personalisation - Quotes/Estimates - Reminders - Reporting & Statistics - Role-Based Permissions - Sales Activity Management - Sales Pipeline Management - Scheduling - Search/Filter - Segmentation - Shared Contacts - Task Management - Template Management - Workflow Configuration - Workflow Management ... and 22 more features ## Integrations (80 total) - AccuCare - Acefone - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail - Google Ads ... and 65 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Systems](https://www.capterra.ie/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Systems](https://www.capterra.ie/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.ie/directory/30072/online-crm/software) - [CRM for Small Business Software](https://www.capterra.ie/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.ie/directory/32744/sales-tracking/software) - [CRM Software for Mac](https://www.capterra.ie/directory/30917/mac-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ie/software/152373/hubspot-crm) — 4.5/5 (4482 reviews) 2. [Zoho CRM](https://www.capterra.ie/software/155928/zoho-crm) — 4.3/5 (6994 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.ie/software/61368/salesforce) — 4.4/5 (18806 reviews) 4. [Kylas Sales CRM](https://www.capterra.ie/software/210630/kylas) — 4.8/5 (622 reviews) 5. [Dynamics 365](https://www.capterra.ie/software/157279/dynamics-365) — 4.4/5 (5846 reviews) ## Reviews ### "Can't fault Bigin - it works straight out of the box\!" — 5.0/5 > **Deccy** | *12 January 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Bigin is a really simple, highly intuitive CRM, ideal for small businesses who are looking to roll out an easy to use product that just works. There's a learning curve as you'd expect but it's minimal. Bigin comes with an extensive suite of ready to go pipelines or you can custom build your own - either way, you could be up and running in order an hour. > > **Cons**: I haven't found any downsides yet as we're still only starting out - maybe they'll come in time. I guess being one of the lesser know CRMs, Youtube tutorials aren't as plentiful as you'd hope for but that said, it's not really that difficult to figure out how to do most things. > > As a small construction business that had struggled with spreadsheets / emails / whatsapp messages etc, Bigin has given our company a single 'point of truth' for our sales / installation teams which has resulted in fewer things falling through the cracks. This in turn leads to a better customer experience overall - exactly what we were looking for. ----- ### "nbox-native pipeline CRM that our team actually uses" — 5.0/5 > **Ronald** | *8 September 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Fast, clean pipeline view; effortless lead capture from email/web forms; the Gmail add-on saves time; tasks and reminders keep our team consistent; mobile app is reliable at events. > > **Cons**: Advanced automation/reporting and complex sales processes are limited versus full Zoho CRM. Would love deeper custom field mapping during quick capture and richer email sequences. > > We’re a study-abroad agency, and most leads start in Gmail. With Bigin, turning an inquiry into a tracked Contact + Deal, attaching the email, and scheduling follow-up takes under a minute. The pipeline view gives instant visibility on who’s waiting on what, hand-offs are cleaner because every email and note is on the record, and our team actually keeps the CRM updated because it’s simple and fast. For small to midsize teams that live in their inbox and need a trustworthy pipeline, Bigin hits the sweet spot on power vs. simplicity. ----- ### "Simple and straight forward sales pipeline" — 5.0/5 > **Ajay** | *17 March 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: As a startup I wanted a simple open pipelines and Bigin made it to the point. > > **Cons**: Customer support and technical reach out could be easier. > > Over all it's a great experience with Bigin. ----- ### "Simple, practical, and easy to adopt" — 5.0/5 > **Juan Luis** | *4 July 2026* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: What we like most about Bigin is that it keeps things simple. At JLP GLOBAL, we needed a CRM that could help us organize leads and follow ups better, without adding a lot of complexity to our day to day work. Bigin has been very easy to understand and use from the start. It gives us a clear view of where each lead is, what needs to happen next, and who needs follow up. We also think the price makes a lot of sense for what it offers. For a small team that wants to be more organized without paying for a heavy CRM, it has been a very good fit. > > **Cons**: What we liked least is that some integrations and automations take more trial and error than expected, especially when working with external tools. The CRM itself is simple, but some setup details can be less straightforward than they should be. Also, if you want very advanced workflows, you may need a bit of patience to get everything working the way you want. Still, for our needs, this has not been a major problem. > > Our overall experience with Bigin has been very positive. We have been using it for several months at JLP GLOBAL, and it has helped us bring more order to our lead management and follow up process. Before Bigin, part of our workflow depended too much on manual tracking. With Bigin, we now have a much clearer way to see our pipeline, keep track of conversations, and make sure leads do not get forgotten. What we appreciate most is that it feels practical. It does not try to be overly complicated, and that has made adoption much easier for our team. For us, it has been a smart and cost effective solution. ----- ### "Chief Executive Officer" — 5.0/5 > **girish** | *24 June 2026* | Industrial Automation | Recommendation rating: 8.0/10 > > **Pros**: In our search for a value-for-money tool suitable for smaller scale operations, we conducted extensive analysis on several options. We are pleased to report that we found a splendid tool that not only meets our budget but also exceeds our expectations. The customer support has been exceptional, with prompt responses that provide clarity and concessions when needed. The support team even follows up with calls to ensure everything is clear. We are grateful to have a cohesive and comprehensive tool that has significantly enhanced our productivity, efficiency, and effectiveness. > > **Cons**: can be simple and not feature rich only good for small to medium companies what s integration is poor > > cohesive and best value for MSMS's satisfied and good adequate features easy to use no need for comprehensive training ----- Page: 1 / 31\ Next: [Next page](https://www.capterra.ie/software/204998/bigin-by-zoho-crm?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/204998/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data