What Is MarketBox?

MarketBox makes it easy to run your business with customizable online booking, flexible provider scheduling, and digital payment processing. Purpose-built for companies with mobile workforces, servicing clients online and in their homes has never been simpler.

Who Uses MarketBox?

Businesses of all sizes trust MarketBox — the only scheduling software for mobile workforces — to make servicing clients online and in their homes easier by simplifying booking, scheduling & payments.

MarketBox Software - Dashboard MarketBox Software - Time and Date Selector MarketBox Software - Provider Profiles MarketBox Software - Provider Profile App MarketBox Software - Travel Zone Setup - Mobile App

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Reviews of MarketBox

Average score

Overall
5.0
Ease of Use
4.8
Customer Service
4.9
Features
4.9
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
100%
Amine
Amine
Operations Manager in Canada
Verified LinkedIn User
Education Management, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

MarketBox, thank you!

5.0 11 months ago

Comments: It's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration!
All the best to the MarketBox team!

Pros:

MarketBox has helped us to optimize the time needed to onboard a provider, make changes to an existing booking and even better, it allows our providers to manage their own schedules with complete ease. The dashboard has real-time data for our daily sales performance, we appreciate that, since it serves as motivation for the time to hit our daily targets. The automated notification feature (Ex: When a booking is made or a customer placed an inquiry) has been crucial to our response times and our overall customer experience.

Cons:

MarketBox does a great job capturing different data points for different stakeholders. With that being said, it would be great have more flexibility to create custom reports (Ex: Sales in a given city). Otherwise, everything else is great, the team loves

Charlotte
Fitness Guru | Entrepreneur in Canada
Management Consulting, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Marketbox - great solution for my personal training business!

5.0 2 years ago

Comments: Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.

Pros:

Marketbox is a great all in one app for personal trainers and fitness professionals to easily sell services and reduce the amount of manual work associated with running a small business. When I looked to the market to see what was available to run my business, I was left with three poor options until I found MarketBox: 1) Cough up the cash for a solution that is really only aimed at a big box gym (I don’t need half the functions and the fee structure doesn’t make sense) 2) Spend a lot of time and money cobbling together a bunch of scheduling apps with basic booking and payment abilities 3) Do it on the cheap, and with lack of a technology option, use sweat labour and google drive + social and hope for the best Marketbox has clearly done its homework – and there is hope for the independent personal trainer to be able to make money and survive in this industry. FINALLY! I couldn’t be more happy. My fav things include: 1. Managing all of my business data in one location. This includes client sales, bookings, payments. I'm spending less time doing admin work. 2. Option to easily sell services at different locations; sometimes I travel to meet a client, or I train them virtually. This flexibility is key 3. MarketBox is the only system I've seen that allows me to set up travel zones and a zoom integration all at once. 4. Client self-booking - The interface is easy to use (even if you aren't a techie), and my clients love it.

Cons:

Cool to have more integrations with additional apps like Fitness Pal, Apple Health, and TruCoach so I can have the complete picture of my client. But these are nice to have.

Kyra
Kyra
Founder in US
Verified LinkedIn User
Entertainment, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Overall - great software

5.0 3 weeks ago New

Comments: Overall this is a very simple software to use and although there is room for improvement, this gives me the vast majority of what I need to conduct business smoothly. Customer service has been on point, and all of my questions have been answered in a timely manner. I felt seen & heard.

Pros:

Market Box is extremely user-friendly and my instructors were able to easily grasp everything, especially once they have it set up. There's no personal info given out and the instructors can approve or deny a new booking. Clients can rate their experience and tip after their service is complete.

Cons:

We offer some services virtually and others in person, the software doesn't automatically differentiate between the two and can be a little confusing for clients. They are working on improving this though.

Alex
Founder in Canada
Consumer Services, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source

Very easy to use marketplace

5.0 5 days ago New

Pros:

The team is really easy to work with and helped us get started seamlessly.

Cons:

There's a few design elements that can be improved.

Julie
President & CEO in Canada
Education Management, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Outstanding Customer Service & Easy-To-Use

5.0 2 years ago

Comments: 10/10

Pros:

I like how customizable the software is so we can turn on the features that apply to our services (and turn off the ones that don't). The booking flow is so simple and quick and learning how to maneuver the admin dashboard is too! The customer service is also super speedy to attend to any questions or concerns we may have which makes the onboarding process stress-free.

Cons:

Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.